Lost or Stolen Card

Act quickly to reduce your risk of fraud

When you can't find your important cards, it's easy to panic and expect the worst. But we're here for you. Let us know what happened and we'll make sure your cards are cancelled. And then we'll work getting you a new card, as soon as possible.

After normal hours, you may reach us at the phone numbers below for immediate card cancellation

Debit and Visa Credit Cards: 800.449.7728 (in the U.S.) or 00.1.410.581.9994 (outside the U.S. - call collect and Visa accepts charges)


Visa's Zero Liability Policy*

You won't be held responsible for unauthorized charges made with your account or account information.

Shop where you want with confidence. You're protected if your Visa credit or debit card is lost, stolen or fraudulently used, online or offline.

Fraud prevention
  • EMV Chip provides an additional layer of point-of-sale protection

  • 3-Digit Security Code protects you with online purchases

Real-time detection
  • 24/7 monitoring to detect unusual card activity

Worry-free resolution
  • Zero liability* means you won’t pay for unauthorized use of your card