Careers

We're ready for you to join our team
  • Three time winner of the Great Place to Work certification 
  • 12 paid holidays a year including your birthday
  • Affordable health plans and FSA accounts
  • Career development, training opportunities, career coaching, and tuition reimbursement
  • Retirement plans with competitive matching option

Join our team and elevate your career at Andrews Federal

A career at Andrews Federal offers more work life enrichment than just the usual benefits. We're committed to helping you along your professional career path. Our benefits package is structured to help you enjoy a happy, healthy lifestyle, and we're always looking out for our employees. If you're passionate about helping people and giving back to our communities, we want to hear from you.

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APPLY FOR THIS POSITIOn

The Executive Assistant provides administrative support to various members of the Executive Staff, to include the President/Chief Executive Officer, Senior Vice Presidents, Vice Presidents and Chief of Staff.

ESSENTIAL DUTIES          

The position’s essential duties include the following:

  • Produce letters, memorandums, reports, charts, packets, and graphs as directed.
  • Take, transcribe and / or review minutes for Executive Management and Board/Committee Meetings.
  • Coordinates meetings including invites, set up and catering for Executive Management and Board/Committee meetings as needed.
  • Coordinate Executive Management and Board/Committee member travel to offsite conferences and other events.
  • Manage the expenses and activities related to the Andrews Shares Foundation and adheres to budgetary guidelines. Schedules Foundation Board/Committee meetings as required.
  • Organize receipts and file expense reports as needed for Executive Management and Board Committee members
  • Maintain Corporate Visa Card records and oversee reissuance of cards as required.
  • Compile and Upload Committee Decks, Board Packages and Planning Conference packets to DirectorPoint.
  • Serves as a backup Administrator for the DirectorPoint system as required.
  • Serves as an administrator for the policy management software system and ensures documents are appropriately uploaded and archived
  • Proofread outgoing correspondence.
  • Maintains office files.
  • Prepare, copy, and send check requests as needed.
  • Opens and sorts Executive Department mail.
  • Answer and screen incoming calls.
  • Greet visitors to the Executive area.
  • Remains cognizant of and adheres to Andrews Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
  • Attends work regularly and according to work schedule; limits absences according to personnel policies regarding leave usage.
  • Interacts with co-workers, supervisors, members and outside contacts in an appropriate, professional manner which projects a positive image of the department and Andrews Federal.
  • Other duties as assigned.

REQUIRED EXPERIENCE

  • High school diploma required.
  • At least two years of secretarial/administrative experience including event planning
  • Strong PC skills to include word processing and spreadsheets.
  • Excellent organization, verbal and written communication skills.
  • Ability to maintain confidentiality.
  • Flexibility to work extended hours and to travel, which may include weekends and evenings.

PHYSICAL REQUIREMENTS

  • The ability to sit for extended periods of time. 
  • Must also be able to lift presentation materials and office supply orders to approximately 15 pounds.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

APPLY FOR THIS POSITION

Are you interested in building a lucrative career while helping others meet their mortgage financing needs?  If so, Andrews Federal is the place for you!  Andrews Federal Credit Union, located in the Washington, DC Metro area is seeking a Mortgage Loan Officer with the potential to make up to $300,000+ per year.  Some of the benefits of working with Andrews Federal include,

  • Well-paid commission structure
  • Well trained and experienced staff of Underwriters and Processors
  • 30-35 day turn time on purchases
  • Ability to make your own schedule
  • Great team environment
  • Willing to train new Loan Officers
  • Full benefits including 6% 401K match

If you are goal oriented and eager for a new challenge, join the Andrews team!

 

Job Description

Responsible for originating, processing, and closing mortgage loans in compliance with applicable laws and regulations.  Protects member funds while generating quality loans for the credit union and its members.

ESSENTIAL DUTIES          

  • Evaluates mortgage loan requests; determines debt-to-income ratio, available equity and general loan quality. 
  • Ensures that all loan decisions are based on an accurate and thorough understanding of each member’s financial needs and conditions, and that they are made in accordance with guidance contained in the policies and procedures manual.  Utilizes appropriate investigative techniques and counter-offer opportunities to maximize loan opportunities.
  • Serves as primary contact with all parties on individual loans originated from application to closing which includes, but is not limited to:
  • counseling and prequalifying potential homebuyers
  • completing applications
  • obtaining all necessary supporting documents along with appropriate fee and lock-in information in compliance with FNMA, VA, FHA and mortgage lending regulations inclusive of RESPA, Truth-in-Lending, HMDA, ECOA, FDPA and CRA
  • overseeing loan process by monitoring status and ensuring conformity with terms
  • assisting in collecting additional documents and communicating loan status to all parties
  • Reviews and evaluates title examination report to determine loan eligibility and proper ownership.  Establishes appropriate closing instructions to ensure proper lien position.
  • Properly administers the creditworthiness and documentation of all loans that are originated.  Ensures document completeness and submits loan file for presentation to Underwriting according to secondary market guidelines. 
  • Coordinates the elimination of any obstacles to closing.
  • Provides functional guidance to loan processors regarding coordination of workflow and files in process.
  • Maintains current knowledge on mortgage products, underwriting guidelines and industry regulations.
  • Attends work regularly and accordance to work schedule; limits absences according to personnel policies regarding leave usage.
  • Supports the servicing functions within the department as necessary (e.g. FICS daily processes).
  • Performs additional duties and responsibilities as directed.
  • Interacts with co-worker, supervisors, members and outside contacts in an appropriate professional manner which projects a positive image of the department and Andrews Federal.
  • Remains cognizant of and adheres to Andrews Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQUIRED EXPERIENCE

  • High school diploma, GED, or equivalent required. 
  • Must be registered or be able to successfully register as a Mortgage Loan Originator with the Nationwide Mortgage Licensing System and Registry, and to obtain and provide the associated identifier.  Must be able to maintain this registration and renew annually as required. 
  • Requires three years lending experience, with preferably one year in a mortgage underwriting environment.
  • Must have working knowledge of FHA, VA and conventional guidelines for mortgage loan origination as well as applicable laws and regulations related to lending (e.g. Truth-in-Lending, HMDA, RESPA, ECOA, Fair Credit Reporting Act, and Bank Secrecy Act).
  • Must have strong PC skills including word processing and spreadsheets. 
  • Must have excellent organizational, verbal and written communication skills. 
  • Must be detail oriented.

PHYSICAL REQUIREMENTS

  • Requires the ability to sit at a desk and computer for extended periods of time. 

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

APPLY FOR one of THese POSITIOns

The Financial Service Representative is responsible for the tactical initiatives as they relate to building member relationships, providing world-class service and achieving branch goals. The incumbent will promote and build positive relationships with members and provide solutions to their financial needs, remaining committed to the organization’s core values.

Essential Duties

  • Assumes responsibility for the efficient, effective, and accurate performance of Teller functions.
  • Presents and explains Credit Union membership, products and services to potential and existing members and assists in meeting their financial needs. Keeps members informed of Credit Union policies and information, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services.
  • Identifies cross-selling opportunities through asking members pertinent questions, execution of active listening skills while communicating with members and anticipation of member needs.
  • Responds to member’s requests, problems, and complaints and/or direct them to the proper person for specific information or assistance.
  • Build positive relationships with other lines of business by interacting with other business units.
  • Refers members to departments for specialized needs (i.e., Mortgage). Refers members to designated Credit Union partners to fulfill financial counseling, investment and insurance needs.
  • Reviews all available operational, product and procedure manuals in branch to become completely familiar with all branch operations, products, services and policies.
  • Demonstrate effective communication with all internal and external business partners, including the retail partner, while effectively communicating upwards and across the organization.
  • Volunteer for SEG sign-ups and other credit union activities.
  • Remains cognizant of and adheres to Andrews Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Required Experience

  • High school diploma or GED.
  • Must have 6 months experience in a sales/service role within the financial services industry or other types of retail businesses.
  • Excellent interpersonal, verbal and written communication skills.
  • Knowledge of how the financial markets impact the financial services industry and excel at representing credit union products and operations
  • Minimal travel amongst branches may be required.

Physical Requirements

  • The ability to sit and/or stand for extended periods of time.
  • Must be able to use a computer keyboard and a 10-key calculator.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

APPLY FOR THIS POSITIOn

The Marketing Content Developer will be responsible for curating and creating content (writing & editing) for a broad range of media platforms including our website, our blog, both online and offline advertising campaigns, as well as direct oversight of all social media platforms. The ideal candidate must be able to use insights and data to understand the target audience and create the right type of content that can satisfy their intent within different stages of their financial journey.

Primary Responsibilities:

  • Directly impact all stages of the marketing funnel and member journey with engaging copywriting to increase adoption and utilization of credit union products and services.
  • Ensure content strategy is in alignment with overall marketing campaign strategies, as well as organizational goals and directives.
  • Develop a deep understanding of our editorial authority to maintain and expand upon our brand voice and tone consistently across all platforms.
  • Produce copy that stretches wide and deep across our platforms – everything from our website to advertising to blog articles to thank you letters.
  • Creates brand voice style guides for all new, refreshed, or redesigned products.
  • Obsessively ensures every word published is edited and proofed for grammatical accuracy.
  • Showcase the Credit Union’s strong connection to its communities through its sponsorships, partnerships, and volunteer efforts utilizing a multi-channel approach.
  • Work in concert with cross-functional teams to clearly articulate editorial authority, brand tone, and areas of communication improvement.
  • Utilize website and various media and social media tools and analytics to educate and inform the Marketing team of performance, opportunities for improvement, and areas of concern.
  • Manage all currently used social media platforms (Facebook, Instagram, LinkedIn, etc.) to deliver frequent, relevant content tied to organizational goals.
  • Write, coordinate and upload stories, videos, and pictures to platforms and social media sites including Facebook, Twitter, Instagram, LinkedIn, TikTok, and YouTube.
  • Become a product expert in credit union’s current and future product offerings.
  • React to feedback and revision with flexibility, optimism, and diplomacy.
  • Monitor and respond to reviews, messages, and comments across our online communities to ensure respectful and appropriate engagement and protection of our online reputation.
  • Utilize excellent organizational skills to manage multiple projects, under quick deadlines and be able to respond quickly and accurately to change.
  • Maintain position as a subject matter expert on social media platforms, including emerging platforms not yet adopted by the Credit Union; educate and advise on appropriate entry points into new platforms.
  • Work in tandem with the Visual Design Specialist to locate high-quality sources of imagery, photographs, and visualizations for use in formatting assets.
  • Read and follow news in the financial services industry for linking opportunities.
  • Maintains an awareness of all industry laws, regulations, developments, and trends that may affect marketing communications programs and the member experience.
  • Coordinates with external vendors as needed to achieve desired expectation

Additional Responsibilities

  • Represents the Marketing Department and Credit Union through involvement in various organizations, committees, and teams.
  • Be available for evening and/or weekend work hours on an as-needed basis.
  • Completes ad hoc requests and assignments as needed.
  • Projects a professional image consistent with that of the Credit Union.
  • Remains cognizant of and adheres to Andrews Federal policies and procedures, and regulations pertaining to the financial services industry.
  • Ensures that the confidentiality of all information and transactions regarding the Credit Union, its members, and its employees is held to the highest level of business ethics.

Desired Attributes:

  • Knowledge of branding communication and tone of voice preferred.
  • Strong appreciation for visual and verbal communication, and can tell brand stories that inspire, educate, and persuade consumers.
  • Ability to translate verbal ideas and written communication into effective marketing materials and be results-oriented.
  • Power user experience with Social Media Management platforms (SproutSocial, Hootsuite, Sendible, etc).
  • Power user experience with Google Trends, Google Keyword Tool and Search Console, and Grammarly.
  • Use Google Analytics and SEO tools to track and improve content performance.

Requirements:

  • An undergraduate degree (or higher). An emphasis in Communications, Journalism, or Marketing is preferred.
  • 5+ years of content development, copywriting and social media experience in a corporate marketing or advertising agency environment
  • Comprehensive knowledge of the English language and the ability to write content that is free of spelling and grammar mistakes.
  • Extensive Microsoft Office suite (Word - create and edit documents / Excel - create and edit spreadsheets / PowerPoint create and edit presentations / Outlook - create and edit emails) experience.
  • Strong attention to detail and project management acumen.
  • Excellent interpersonal skills, team player, and the ability to influence through conversation.
  • Demonstrated ability to creatively solve problems, create and improve processes.
  • Presentation, web conference production, and meeting facilitation expertise.
  • Strong ability to learn technology and keep up with ever changing advances and capabilities.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

APPLY FOR THIS POSITIOn

The Teller assists members in performing various business transactions to include processing share and sharedraft deposits and withdrawals, loan payments, money orders, traveler's checks and various other transactions.  Provide members with account information and responds to member inquiries.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES          

  • Process member transactions efficiently (includes share/sharedraft deposits and withdrawals, loan payments, money orders, traveler's checks, etc.).
  • Respond to limited, brief member inquiries.  Cross-sell credit union products and services.
  • Perform daily cash settlement without differences in cash and checks.  Locate and resolve settlement differences. Review batches of checks to avoid inclusion of Andrews Federal Credit Union checks.
  • Prepare coins for shipment.
  • Organize workstation to maximize efficiency and maintain professional appearance.
  • Review available operational product and procedure manuals in branch to become more familiar with all branch operations, products, services, policies and procedures.
  • Remains cognizant of and adheres to Andrews Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
  • Correctly documents entries on all logs (such as deposit, money order and official check logs).
  • Perform data verification according to standards.
  • Volunteer for SEG sign-ups and other credit union activities.
  • Perform other duties as assigned

Qualifications

REQUIRED EXPERIENCE

  • One year of teller experience or cash handling experience which would have included balancing responsibilities. 
  • One year of general office experience. 
  • Knowledge of various equipment, including calculator, computer terminal and word processing systems.  
  • Excellent interpersonal, verbal and written communication skills.
  • Prior sales experience is preferred.

PHYSICAL REQUIREMENTS

Requires the ability to sit at a desk and computer for extended period of time. Requires the ability to use a computer keyboard and a 10-key calculator

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

Andrews Federal members received over $12 Million in direct member benefits through lower fees, lower loan rates and higher deposit yields.