Disclosures

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Membership

CHANGE IN TERMS NOTICE

We have recently updated our Membership Terms and Conditions; this agreement governs your rights and obligations in maintaining an account at Andrews Federal Credit Union. 

The revised section of this agreement is provided below.  Please visit the Terms and Conditions section of the Disclosures page of our website at: www.andrewsfcu.org to review the full disclosure.

Revised terms:

29. Denial of Services: In order to maintain your full use and access to all of Andrews Federal’s products and services, you must continue to be a “member in good standing.” A “member in good standing” is a member who:

  • Maintains at least the par share value in his/her base share savings account;
  • Is not delinquent on any Andrews Federal loan;
  • Has not had any account closed due to abuse or negligent behavior;
  • Has not been belligerent or abusive to any duly elected or appointed official or employee when the employee is carrying out their duties, the rules and regulations, the charter, and bylaws of this Credit Union; and
  • Has not caused a financial loss to the Credit Union.

Any member determined to NOT be a “member in good standing,” at our sole discretion, is subject to a limitation or denial of services, up to and including barring access to our premises or personal contact with our employees. If applicable, you will be notified as to the types of limitations being applied against your account. Regardless of the type of restrictions placed, you will still retain the right to maintain a base share savings account and the rights to attend, participate, and vote at the Credit Union’s annual or special meetings of its members.

Safety is of utmost concern for Andrews Federal – the safety of our premises, our members, employees, volunteers, and vendors. As such, any threat to the safety of any person or premise will not be tolerated. In addition to any actions taken to restrict your account, we reserve the right to take additional measures if we determine in our sole discretion that it is warranted – such as contacting security or law enforcement and pursuing legal actions such as filing a lawsuit or protective order.

June 2019

Andrews Federal Credit Union (Andrews) provides the youth services section of its website for the convenience and education of the children of its members. We encourage parents or guardians to monitor children under age 13 when children are online and to participate in any interactive activities offered on the website.

Andrews is committed to protecting the online privacy of the children who visit its website and to complying with the Children’s Online Privacy Protection Act. COPPA prohibits unfair or deceptive acts or practices in connection with the collection, use or disclosure of personally identifiable information from and about children on the Internet.

1. Personal information – Andrews does not collect or use underage members’ personal information through this  website.

2. Site traffic records – Andrews collects information on domain names, types of browsers used and dates andtimes of visits to www.andrewsfcu.org. This information includes no personal identifiers and allows Andrews to record website traffic to improve navigation and content.

3. Cookies – www.andrewsfcu.org does not require the use of per-session cookies. Cookie information is never sold, given or disclosed to third parties.

4. Email – Andrews may use feedback information from readers to respond to member service requests,  inquiries, comments or suggestions when emails are initiated by the visitor to the Credit Union website. Email information is never sold, given or disclosed to third parties.

Andrews’ youth services pages may include links to the external websites of others. These external sites are not part of Andrews Federal Credit Union’s services, are not under our control, and may not comply with applicable law. Because these external websites may have privacy policies that are different than Andrews’, please consult the privacy policies of any website that asks for personally identifiable information before providing it.

March 2018

Terms for Adding Your Andrews Federal Credit Union Card to a Digital Wallet

These Terms for Adding Your Andrews Federal Credit Union Card to a Digital Wallet (the “Terms”) apply when you choose to add an Andrews Federal credit card or debit card (“Card,” “Andrews Card”) to a Digital Wallet (“Wallet”). In these Terms, “you” and “your” refer to the cardholder of the Andrews Card, and “we,” “us,” “our,” and “Andrews” refer to the issuer of your Card, Andrews Federal Credit Union.When you add an Andrews Card to the Wallet, you agree to these Terms:

1. Adding Your Card. You can add an eligible Andrews Card to the Wallet by following the instructions of the Wallet provider. Only Cards that we indicate are eligible can be added to the Wallet. If your Card or underlying account is not in good standing, that Card will not be eligible to enroll in the Wallet. When you add an Andrews Card to the Wallet, the Wallet allows you to use the Card to enter into transactions where the Wallet is accepted. The Wallet may not be accepted at all places where your Andrews Card is accepted.

2. Your Andrews Card Terms Do Not Change. The terms and account agreement that govern your Card do not change when you add your Card to the Wallet. The Wallet simply provides another way for you to make purchases with the Card. Any applicable interest, fees, and charges that apply to your Card will also apply when you use the Wallet to access your Card. Andrews Federal Credit Union does not charge you any additional fees for adding your Card to the Wallet or using your Card in the Wallet. The Wallet provider and other third parties such as wireless companies or data service providers may charge you fees.

3. Andrews Federal Credit Union Is Not Responsible for the Wallet. Andrews Federal Credit Union is not the provider of the Wallet, and we are not responsible for providing the Wallet service to you. We are only responsible for supplying information securely to the Wallet provider to allow usage of your Card in the Wallet. We are not responsible for any failure of the Wallet or the inability to use the Wallet for any transaction. We are not responsible for the performance or non-performance of the Wallet provider or any other third parties regarding any agreement you enter into with the Wallet provider or associated third-party relationships that may impact your use of the Wallet.

4. Contacting You Electronically and by Email. You consent to receive electronic communications and disclosures from us in connection with your Card and the Wallet. You agree that we can contact you by email at any email address you provide to us in connection with any Andrews Federal Credit Union account. It may include contact from companies working on our behalf to service your accounts. You agree to update your contact information with us when it changes.

5. Removing Your Andrews Card from the Wallet. You should contact the Wallet provider on how to remove a Card from the Wallet. We can also block an Andrews Card in the Wallet from purchases at any time.

6. Governing Law and Disputes. These Terms are governed by federal law and, to the extent that state law applies, the laws of the state that apply to the agreement under which your Andrews Card is covered. Disputes arising out of or relating to these Terms will be subject to any dispute resolution procedures in your Card agreement.

7. Ending or Changing these Terms; Assignments. We can terminate these Terms at any time. We can also change these Terms, or add or delete any items in these Terms, at any time. We will provide notice if required by law. We can also assign these Terms. You cannot change these terms, but you can terminate these Terms at any time by removing all Andrews Cards from the Wallet. You may not assign these Terms.

8. Privacy. Your privacy and the security of your information are important to us. Our Privacy Notice (available online at: https://www.andrewsfcu.org/terms_and_conditions.html) applies to your use of your Andrews Card in the Wallet. You agree that we may share your information with the Wallet provider, a payment network, and others in order to provide the services you have requested, to make information available to you about your Card transactions, and to improve our ability to offer these services. This information helps us to add your Card to the Wallet and to maintain the Wallet. We do not control the privacy and security of your information that may be held by the Wallet provider and that is governed by the privacy policy given to you by the Wallet provider.

9. Notices. We can provide notices to you concerning these Terms and your use of an AndrewsCard in the Wallet by posting the material on our website, through electronic notice given to any electronic mailbox we maintain for you or to any other email address or telephone number you provide to us, or by contacting you at the current address we have on file for you. You may contact us at: 1.800.487.5500 (within the US) or 0.800.487.56267 (outside the US).

10. Questions. If you have any questions, disputes, or complaints about the Wallet, contact the Wallet provider using the information given to you by the provider. If your question, dispute, or complaint is about your Andrews Card, then contact us at: 1.800.487.5500 (within the US) or 0.800.487.56267 (outside the US).

Please review this document carefully and print a copy for your reference; current versions of this disclosure are always available in the Terms and Conditions section of our website, available here:
https://www.andrewsfcu.org/Learn/Resources/Disclosures.

The Electronic Communications Disclosure and Agreement (the “Agreement”), applies to all communications related to those products and services offered through our Online Application Center (“the Service”).  Andrews Federal’s Online Application Center allows you to confidentially apply for membership accounts, additional share accounts, and loans online from the privacy of your home or office; by establishing a Username and Password for the Online Application Center, you will have the ability to review your pending applications, check your application status, start new applications, upload documents to your existing applications, and send secure messages to New Account and Lending staff.  (NOTE: Your Online Application Center Username and Password are separate from any logins you may have previously established for Online Banking.)

As used in this Agreement, the words “we,” “us,” “our,” and “Credit Union” refer to Andrews Federal Credit Union; the words “you” and “your” mean the individual(s) who have established a Username and Password within our Service for the purpose of submitting an account or loan application.  “Communication” means any emails, secure messages, disclosures, notices, privacy notices, and all other information related to all product(s) and service(s) sent between you and us through the Service, including but not limited to information that we are required by law to provide to you in writing.

If you do not wish to receive Communications electronically from us in conjunction with this Service, you may make your request or application by telephone, or in person at any Andrews Federal office.

Scope of Communications to Be Provided in Electronic Form

By accepting this Agreement, you agree that we may provide you with any Communications that we may choose to make available in electronic format, to the extent allowed by law, and that we may discontinue sending paper Communications to you, unless and until you withdraw your consent as described below.  Your consent to receive electronic Communications and engage in electronic applications through the Service includes, but is not limited to:

  • All legal and regulatory disclosures and Communications associated with the account or the products or services available through the Service for your account.  As an example, the Credit Union may choose to send by email legally required notification of changes to terms and conditions related to the Service.
  • Notices or disclosures about a change in the terms of your account or associated payment feature and responses to claims.
  • Privacy policies and notices.
  • Other Communications that we may include from time to time as part of our Service

Method of Providing Communications to You in Electronic Form

All Communications that we provide to you in electronic form will be provided via email or by access to a website that we will designate in an email notice we send to you at the time the information is available. 

Communications In Writing

All Communications in either electronic or paper format from us to you will be considered “in writing.”  You should print or download a copy of this Agreement and any other Communication that is important to you for your records.

Your Consent and Demonstrating Your Accessibility to Electronic Communications

By acknowledging receipt and confirming consent with this Agreement (by completing the necessary checkbox) and continuing to submit your account or loan application, you provide evidence of your intent to be bound by all the terms contained herein, and consent to the delivery of Electronic Communications via the internet to an email address you designate to receive such Electronic Communications.  You also confirm that you meet the Hardware and Software Requirements as listed below and are able to access and retain Communications from us.  Your consent to Communications applies to all Communications that we provide to you in connection with your Service activity or requests, loan applications, account applications and products and services which you have in the past, now or in the future, may have with the Credit Union.

Hardware and Software Requirements

In order to access, view, and retain electronic Communications that we make available to you, you must have:

  • Sufficient electronic storage capacity on your computer’s hard drive or other data storage unit.
  • An email account with an Internet service provider and email software in order to participate in our electronic Communications programs.
  • Adobe Acrobat Reader, with the ability to access, open and read Communications presented in the Portable Document Format (PDF)
  • A personal computer, operating system and telecommunications connections to the Internet capable of receiving, accessing, displaying, and either printing or storing Communications received from us in electronic form via a plain text-formatted email or by access to Andrews Federal Online Application Center using one of the browsers specified below.
  • Adobe® Acrobat® Reader 7.0 or newer version.

Either the current or prior major release of Internet Explorer, Firefox, Safari (for Mac users only), and Google Chrome.  When a new version is announced as Release to Web (RTW) for any of these browsers, support will cease on the third oldest major version of that browser.  Please note that utilizing older browsers may result in disabled functionality or limited access to services.  The supported browsers are for use with the traditional online banking interface and devices (i.e., a desktop or laptop personal computer) and do not apply to use with mobile devices (phones or tablets).  If you are using a phone or tablet to access online banking outside of an application (“app”), functionality and appearance may vary from the traditional interface.  

How to Withdraw Consent

At any time you may withdraw your consent to receive Communications in electronic form by contacting us in any of the following ways:

  • If you are an Andrews Federal Online Banking member, by sending us an online secured Message through the Credit Union’s website at www.andrewsfcu.org; or
  • By telephone at 800.487.5500 (U.S.) or 0800.487.56267 (Outside U.S.); or
  • In writing by U.S. Mail addressed to: Andrews Federal, Attention: Support Services, P.O. Box 4000, Clinton, Maryland 20735.

Your withdrawal of consent to receive Communications electronically will only apply to your access and use of the Online Application Center Service; it will not impact any previously given consent to receiving eStatements and/or eDocuments, which is governed by a separate Agreement, “Electronic Documents and Communication Agreement and Disclosure.”  Refer to that disclosure, available on our website, for details on how to un-enroll from receiving eDocuments.

At our option, we may treat your provision of an invalid email address, or the subsequent malfunction of a previously valid email address, as a withdrawal of your consent to receive electronic Communications.  Any withdrawal of your consent to receive electronic Communications will be effective only after we have had a reasonable period of time to process your withdrawal.

Updating Your Records

It is your responsibility to provide us with true, accurate and complete email address, contact, and other information related to the Agreement, your accounts, or in any other information needed to contact you electronically, and to maintain and update promptly any changes in this information. For purposes of using the Service, you will need to update your information by logging into the Online Application Center to revise your application profile.

Federal Law

You acknowledge and agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act (the “Act”), and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

Termination / Changes

We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic Communications.  We will provide you with notice of any such termination or change as required by law

Rev. March 2018

What is the EU GDPR?

The EU GDPR is a privacy and data security regulation aimed at providing European residents greater control over how their personal information is used in commerce.  The regulation refers to EU residents as “data subjects” and requires businesses to provide them certain rights when collecting, storing, transmitting, and processing their personal information.  A summary of the regulation’s numerous chapters and articles can be found here:  https://www.eugdpr.org.

What is the effective date of the EU GDPR?

The effective date is May 25, 2018.

How does the EU GDPR apply to Andrews Federal Credit Union (“Andrews Federal”)?

The  GDPR  applies  to  businesses  located  within  the  European  Union  as  well  as  outside  (e.g. United  States),  as  long  as  a  business  offers  goods  or  services  or  monitors  the  behavior  (e.g. profiles members for marketing purposes) of EU residents.  Since Andrews Federal has members overseas,  it  applies  to  Andrews  Federal’s offering  and  servicing  of  our  members’ savings  and  loans, and other transactions.  It also applies to our handling of any personal data belonging toany potential members residing in the European Union.

In   addition,   the   regulation   specifies   duties   for   controllers   and   processors   of   personal   information.    Controllers  are  those  who  determine  the  purpose,  conditions,  and  means  for  processing personal data, while Processors are those businesses that transmit and use personal information on behalf of the controller.  Under  the  GDPR, Andrews Federal is a   Controller and the various businesses we contract with to handle our members’ data are our processors.  Our service  providers  are  only  authorized  to  process  information  that  is  necessary  to  complete  a  legal business transaction and to do so at our direction.

What type of data is protected under the EU GDPR?

The EU GDPR protects “personal data” which is any information that can be used to identify a natural person (a.k.a. data subject)  such as their name, photograph, email address, cookie data, IP address  or  other  information  that  can  identify  a  person  such  as  a  physical  or  economic  characteristic or postings on a social networking site.

How is my data protected under the EU GDPR?

While many of the rights afforded to EU residents under the GDPR are already being provided to our members via our Privacy Policy and data security practices, the regulation also grants EU residents the following privacy and data security rights.1 For example:

1. Right of Access:  Andrews Federal must be transparent regarding the types of personal data being processed and how that data is being used, upon an EU resident’s request.

2. Right of Correction:  EU residents have the right to request that we correct any incomplete or inaccurate personal information we hold about them.

3. Right of Data Portability:  EU residents have a right to have their personal data transferred (in a machine-readable format) from Andrews Federal to themselves or another business,  upon request.

4. Right to be Forgotten:  Upon request, Andrews Federal must erase any stored personal data unless there is a legitimate business need to retain or process the information. 

5. Right to Object:  EU residents may object to the processing of their personal data at any time when Andrews Federal needs to process their personal data to perform a task in the public interest or for legitimate business needs such as a legal claim.

6. Right to Restrict:  An EU resident may request restrictions be placed on our processing of some or all of the personal information Andrews Federal has collected about them.  Such request may be made on a temporary or permanent basis.

How long does Andrews Federal retain personal member data?

Andrews Federal keeps personal information about our members for as long as we continue to provide banking services to you or in order to address a request or complaint.  However, we may keep data for a longer period if we have a legal obligation to keep it (e.g., to comply with U.S. recordkeeping laws) or to conduct a financial or contractual or other reporting obligation.

If I have a question or complaint related to my rights under the GDPR, who should I contact?

Andrews Federal is committed to safeguarding our members’ personal data.  However, we know that complaints sometimes arise.  Under the GDPR, EU residents have the right to complain to the Supervisory Authority located in each Member State of the European Union.  You should know that Andrews Federal takes these rights seriously and has representatives on hand to assist you.

For immediate questions or data requests, EU members may contact Andrews Federal’s EU Representative at 800.487.5500 (within the U.S.) or 00800.487.56267 (outside the U.S.); or EURepresentative@andrewsfcu.org.

For complaints, members may also contact our EU Representative as outlined above, or our Member Advocate at 800.487.5500 (within the U.S.) or 00800.487.56267 (outside the U.S.); or memberadvocacy@andrewsfcu.org.

1This FAQ serves to provide an overview of the GDPR.  There are other provisions.  Please consult the actual regulation for complete information.

June 2018

GENERAL POLICY

We will delay the availability of funds from your check deposits. During the delay, you may not withdraw the funds in cash and we will not use the funds to pay checks that you have written or debits that you have authorized. The General Availability Schedule as described below and other delays as described herein, applies to Deposits made to transaction accounts (i.e. your checking account). The credit union reserves the right to delay the availability of funds deposited to accounts that are not transaction accounts, such as your savings account, for periods longer than those disclosed in this agreement.

DETERMINING THE AVAILABILITY OF A DEPOSIT

The length of the delay is counted in business days from the day of your Deposit. Every day is a business day except Saturdays, Sundays, and federal holidays. If you make a Deposit before the end of the business day, on a business day that we are open, we will consider that day to be the day of your Deposit. However, if you make a Deposit on a day that we are not open, we will consider that Deposit to have been made on the next business day we are open. The length of the delay varies depending on the type of Deposit and is explained below. If you make a Deposit at a night depository on a day we are not open, we will consider the day of deposit to be the next business day. The length of the delay may vary depending on the type of the deposit and is explained below. Longer delays may apply, and different rules apply for checks deposited to accounts opened for less than 30 days (i.e., new accounts). Availability applies to your aggregate deposit(s) made to an account in a business day.

General Availability Schedule  
When a deposit is made by... Deposited funds are available no later than...
Electronic direct deposit The same business day we credit your account with the funds
Wire transfer The first business day after the day we receive your deposit
Cash The first business day after the day we receive your deposit if deposit is made with an Andrews employee, otherwise the second (2nd) business day after we receive your deposit
Check drawn from an Andrews FCU account The first business day after we receive your deposit

U.S. Treasury checks payable to you and deposited in person with an Andrews employee.

Government, cashier’s, certified, traveller’s, or teller’s checks payable to you and deposited in person with an Andrews employee.

Postal Money Orders, Federal Reserve Bank checks, Federal Home Loan Bank checks, State and Local Government checks payable to you and deposited in person with an Andrews employee

The first $5,000.00 is available no later than the first business day after we receive your deposit.

The amount over $5,000.00 is available no later than the seventh (7th) business day after the day we receive your deposit.

Other checks not specifically described above; for example, personal checks, or checks not written to you if accepted for deposit.

The first $200.00 is available on or before the first business day after we receive your deposit.

The remainder up to $5,000.00 is available no later than the second (2nd) business day after the day we receive your deposit.

The amount over $5,000.00 is available no later than the seventh (7th) business day after the day we receive your deposit.

 

DEPOSITS NOT MADE IN PERSON

If you do not make your check deposit in person to one of our employees (for example, if you mail the Deposit, make the Deposit at a night depository, make the Deposit at an Automated Teller Machine (ATM), make the Deposit at a Shared Branch location, make the Deposit through My Deposit remote deposit capture or Mobile remote deposit capture) funds from these Deposits will be generally available on the third (3rd) business day after the day we receive your Deposit. Such Deposits will be considered received by us on the business day that we post the funds from the Deposit to your account. Longer delays may apply, as described in the General Availability Schedule. However, we will make the first $200 from your aggregate Deposit(s) available for withdrawal on or before the first business day after we receive your deposit.

LONGER DELAYS MAY APPLY

Funds you Deposit by check may be delayed for a longer period under the following circumstances:

  • We believe a deposited check will not be paid.
  • You Deposit checks totalling more than $5,000.00 on any one day.
  • You redeposit a check that has been returned unpaid.
  • You have overdrawn your account repeatedly in the last 6 months.
  • There is a bank emergency, such as failure of computer or communications equipment.

We will notify you if we delay your ability to withdraw funds for any of these reasons, and we will tell you when the funds will be available. For these circumstances, funds from your Deposit will generally be available no later than the seventh (7th) business day after the day of your Deposit.

  • Checks drawn off any non-U.S. financial institution, if accepted for deposit, may be subject to a longer delay andcredit may not be received until the collection process is completed.

SPECIAL RULES FOR NEW ACCOUNTS

If you are a new member, the following special rules will apply during the first 30 days your account is open.

Availability Schedule for New Accounts  
When a deposit is made by... Deposited funds are available no later than...
Electronic direct deposit The same business day we credit your account with the funds
Wire transfer The first business day after the day we receive your deposit
Cash The first business day after the day we receive your deposit if deposit is made with an Andrews employee, otherwise the second (2nd) business day after we receive your deposit
Check drawn from an Andrews FCU account The first business day after we receive your deposit

U.S. Treasury checks payable to you and deposited in person with an Andrews employee.

Government, cashier’s, certified, traveller’s, or teller’s checks payable to you and deposited in person with an Andrews employee.

Postal Money Orders, Federal Reserve Bank checks, Federal Home Loan Bank checks, State and Local Government checks payable to you and deposited in person with an Andrews employee

The first $5,000.00 is available no later than the first business day after we receive your deposit.

The amount over $5,000.00 is available no later than the seventh (7th) business day after the day we receive your deposit.

Other checks not specifically described above; for example, personal checks, or checks not written to you if accepted for deposit.

The ninth (9th) business day after the day we
receive your deposit.

 

HOLDS ON OTHER FUNDS (CHECK CASHING)

If we cash a check for you that is drawn on another financial institution, we may withhold the availability of a corresponding amount of funds that is currently in your account. Those funds held will be available using the same hold policy as if you had deposited it.

HOLDS ON OTHER FUNDS (OTHER ACCOUNT)

If we accept for deposit a check that is drawn on another bank, we may make funds from the deposit available for withdrawal immediately but delay your availability to withdraw a corresponding amount of funds that you have on deposit in another account with us. The funds in the other account would then not be available for withdrawal until the time periods that are described elsewhere in this disclosure for the type of check you deposited.

RIGHTS RESERVED BY THE CREDIT UNION

In regards to any check Deposit, Andrews Federal reserves the right to:

  • Accept or reject any check presented.
  • To verify the availability of funds from checks you present for deposit or cashing.
  • Revoke any settlement with respect to a check accepted by us, and to charge back to your account the amount ofthe check based on the return of the check or a receipt of notice of non-payment of the check, or claim a refundfor such credit.
  • To require that the space reserved for endorsement by Andrews Federal on the back of any check accepted fordeposit is free and clear of any prior markings or endorsement.
  • Have all payees endorse the check regardless of the amount.
  • To require all third party and multiple-party check payees are present or named on the account in order for thecredit union to accept these items for deposit or cashing.

June 2019

The following is a summary of changes that are being made to your account terms. The effective date of these changes is June 30, 2013. This Notice contains a summary of those changes and includes new terms for the Plan and the Addendum in particular. The changes will apply to existing sub-accounts as well as new advances under the Plan. You have the right to opt out of these changes by contacting us at 800.487.5500.

Changes in Loan Account Terms Existing Term New Term
Overdraft Line of Credit    
Billing Date 4th of the month Last day of the month
Due Date 2nd of the month 25th of the month
     
Premier Line of Credit    
Billing Date 4th of the month Last day of the month
Due Date 2nd of the month 25th of the month
Step Up Line of Credit    
Billing Date 4th of the month Last day of the month
Due Date 2nd of the month 25th of the month/td>
Annual Fee $25 None
Payment Calculation 5% of the outstanding balance or $30, whichever is greater 3% of outstanding balance or $30, whichever is greater
     
Home Equity Line of Credit (HELOC)    
Fixed Rate Option Available per Loan Agreement No Longer Offered
Late Charge 5% or $5, whichever is greater 5% or $10, whichever is greater
Overdraft Coverage Available per Loan Agreement No Longer Offered

March 2018

International Prepaid Card

These are your International Prepaid Card Terms and Conditions.

"Agreement" means these Visa Prepaid Card Terms and Conditions."We" "us" and "our" refer to Andrews Federal Credit Union. "You" and "your" refer to the person who has obtained a Card from us. "Card" means the primary Visa reloadable Prepaid Card and any secondary reloadable Prepaid Cards obtained from us. Our "Business Days" are Monday through Friday; Federal holidays are not included.

Agreement; Amendments

We agree to maintain the Card for you and to perform according to this Agreement. By obtaining a Card from us, activating the card, and by using the Card or by permitting anyone else to use the Card, you agree to the provisions of this Agreement, which is subject to amendment, and further agree that this Agreement is binding on your successors, representatives and assigns. We may from time to time adopt new or amended provisions which will be effective after notice has been mailed to you at the last address or email address shown for the Card on our records or has been posted on our website www.andrewsfcu.org or as otherwise permitted by law. Provisions changed pursuant to regulatory authorities shall be effective per such regulation without further notice.

Ownership and Use of the Card

The Card is and will remain our property. However, you will be solely and completely responsible for the possession, use and control of the Card. You must surrender the Card to us immediately upon request. The Card may not be used for Internet lottery, betting, or gambling transactions or for any illegal transactions.

Our Visa Prepaid Card can be purchased by anyone that has a valid debit or credit card registered in his or her name. The individual purchasing the card is defined as the primary cardholder. The address listed for the primary cardholder must match the billing address for the debit/credit card used to purchase the International Prepaid Card. Personalized primary cardholders can order online up to 4 personalized secondary cards for family members or companions. When purchasing a secondary card for a young person with no card experience, be sure to go over all of the materials that accompany the card.

Before using the Card

You must activate the Card by signing into our website and choosing the option for Activate Card or by calling the Customer Service number 855-657-8588.  A PIN will be assigned after the Card is activated. . Remember to sign the back of the Card. Write down your Card number and the Customer Service Number on a separate piece of paper in case the Card is ever lost or stolen. At the time of activation, for your protection and for regulatory purposes, we may request, and you agree to provide, some additional identification verification information such as your home phone number, date of birth, social security number and zip code. We may use this data for a range of purposes, including but not limited to facilitating refunds if your Card is lost or stolen, enhancing usage at merchants that may require zip code authorization, and aiding in collection efforts in the event of a shortage, as defined herein. We will hold your information in confidence in accordance with the section below entitled "Privacy". If you do not wish to provide the data, or if the data you provide us cannot be appropriately verified, we reserve the right to cancel your Card and reimburse you for the Initial Load Amount.

For security reasons, some countries may be blocked from access. If you are traveling out of the country, contact us before leaving to inquire about which countries and how to enable usage.

Please read the following carefully and keep these Terms and Conditions for your records as they set out the Agreement between you and us. You will be deemed to have accepted the Card and the terms of this Agreement if you do any of the following: (a) use the Card or (b) activate the Card.

Please sign the back of your Prepaid Card using your usual signature immediately upon receipt.

You must provide a valid Social Security Number and/or Foreign Tax Identifying Number to purchase the Card. The minimum value that can be prepaid is $20.00.

Using Your Card

The VISA Prepaid Card is a reloadable stored-value card. It is not a credit card. This card is issued by Andrews Federal Credit Union, pursuant to a license from Visa U.S.A, Inc. Your Card allows you to access your prepaid funds at ATMs, which display the Visa brand. You may also use your card at merchants who accept VISA debit cards worldwide.The maximum value credited to the Prepaid Card on issue is limited to $2,500.00 and no more than $5,000.00 can be available for use on the Card at any one time.

Activate your Card on line at www.andrewsfcu.org or by calling toll-free, (855) 657-8588.  You will be required, for validation purposes, to provide personal information.  You will also be given a PIN.. You will need your PIN to access cash from ATMs and to use at all merchants abroad equipped with global chip & pin terminals. You may use your Card after activation.  If you cannot remember your PIN, you must call customer support at anytime 24/7/365 to hear your PIN before making more than 3 attempts at entering an incorrect PIN.  It is important to remember your PIN because locking your PIN at a merchant terminal using an EMV chip card will require you to unlock the PIN before your International Prepaid Card can be used at another merchant EMV chip terminal again.  To unlock your PIN, you must first call the customer support line to obtain your correct PIN, next, find any ATM that accepts EMV chip cards; using the correct PIN, perform a Balance Inquiry or Cash Withdrawal transaction; after this transaction is complete, the PIN will automatically be unlocked and you are free to use your International Prepaid Card again at any merchant and ATM worldwide.

The Card is non-transferable. The person who purchases the Card is the only person authorized to use the Card. Please do not give your Card to anyone else to use.

You may request up to 4 additional Cards when you order your Card for any user you authorize which will have to be separately activated and which can be used in the same way as the Card at ATMs and merchants that accept VISA debit cards. You are responsible for all authorized transactions made with this additional Card.

You may only use the Card when there is a balance available on the Card and only up to the amount left on the Card and any transaction fee due. All use at an ATM or for purchases will be deducted from your Card, including any transaction fees. Any transaction made that exceeds the available balance will be declined. However, there can be times when a Visa merchant puts an item through without prior authorization. If an overdraft occurs, the cardholder will be required to either reload funds onto the card or make a payment to Cardholder Services to cover the negative amount.

Some VISA merchants may, subject to limits, allow you to use your Card for cash-back on purchases and cash may be advanced at a Visa affiliated financial institution.  Cash-back is only available at US Visa merchants with your International Prepaid Card, it is not available at international Visa merchants.

If you use the Card to make a telephone call this can require a minimum credit of $15.00.

If you use your Card to purchase meals or drinks many restaurants and bars factor a tip into the price of up to 20% when pre-authorizing Card purchases but you will only be debited with the actual amount you spend. Hotels and cruise liners operate a similar policy, usually 15%.

Should you use your Card to pre-authorize a hotel reservation any amount requested in a pre-authorization will not be available to you to spend using the Card, although you will only be finally debited with the actual amount you spend. If 7 days elapse without you authorizing an amount any pre-authorization will be cancelled and this will be available to you.

Automobile rental businesses likewise add 15% to the rental to allow for any additional expenses and mail order companies often add a similar amount for potential shipping costs although the amount finally debited will be the same as the final bill.

When making a purchase on the phone, by mail or online the account information you provide must be the same account information as registered for the Card and a difference may lead to a declined authorization.

If you use the Card to buy goods and you want to use some other method of payment for part of the cost please advise the store in advance and use the Card first before paying any balance by other means. We do not guarantee that the establishment will fulfill this request.

Your Card will expire on the date embossed on the front of the Card. If your card is a personalized card, is in good standing, and has greater than a $20 balance, it will automatically reissue.

The Card is our property and we may revoke the Card at any time without cause or notice. You must surrender a revoked Card and any Additional Card and you may not use an expired or revoked Card. Upon revocation any amount remaining in your Card account, after deducting all applicable fees, will be returned to you.

You will notify us promptly within a reasonable time if the Card is lost or stolen. A replacement Card will be issued for the balance remaining on the Card at the time it is reported lost or stolen (subject to unauthorized use of the Card as set out below).

We may change the terms of this Agreement or any features of the Card, and we will give you notice of any such change required by law.

Any entity honoring the Card is required to obtain approval or authorization for any transaction. The balance available for authorizing transactions with the Card is the lesser of your available balance or any dollar limitation disclosed for the transaction being performed. You may use your Card only in the manner and for the purposes authorized by this Agreement.

You do not have the right to stop payment on any purchase transaction originated by use of the Card. We are not responsible for any injury to you or to anyone else caused by any goods or services purchased or leased with your Card. If you are entitled to a refund for any reason for goods or services obtained with a Card, you agree to accept credits to your Card in place of cash.

We may suspend access to your Card if we notice excessive use of your Card or other suspicious or potentially illegal activities. Access will be reinstated once we have notified you, clarified the situation and rectified any problems.

PIN Protection

You agree to take all necessary steps to protect your PIN and never disclose your PIN to anyone. For security purposes never write your PIN on the Card and never carry a record of your PIN in your purse or wallet. If you permit someone else to use your Card and you give that person your PIN, we will treat this as if you have authorized this person to use your Card and you will be responsible for any transactions initiated by such person with your Card.

We caution that any person to whom you may give an additional Card should be advised to treat the PIN for that Card in the same manner.If you have forgotten your PIN, call the customer support number (855) 657-8588 immediately to hear your PIN, especially before you try to use it at a merchant or an ATM.  It is very important to maintain the correct PIN because locking it out at a merchant’s EMV Chip terminal results in having to perform the process of unlocking the PIN before it can be used again at an EMV Chip merchant terminal.  However, the card can still be used at any ATM’s worldwide that accept EMV Chip cards.  .  You will have up to 3 attempts at entering a bad PIN before it locks.,   If you have locked your PIN, you must call the customer support number immediately, choose the option to “Hear Your PIN”, locate an ATM that accepts EMV Chip cards, perform a Balance Inquiry or Cash Withdrawal using the correct PIN in this ATM, complete the transaction, and the PIN will automatically be unlocked now.  You can then go use your International Prepaid Card again at any merchant or ATM worldwide.

For Your Safety When Using an ATM, Please Observe the Following

If the ATM you are using is inside a building, close the entry door completely upon entering. Individuals who have a legitimate need to gain access to an ATM should have an access device. Put withdrawn cash in a secure place before stepping away from the ATM. Be aware of your surroundings. If you believe you are being watched or followed, cancel your transaction, then go to a well-populated area. If necessary, call the local police. Do not write you're PIN on or near the Card. Do not give your PIN to anyone else. In case of an emergency, call 911.

Card Activity Information

You can review your Card balance and the last 5 transactions activity records by calling toll-free (855) 657-8588 or by visiting www.andrewsfcu.org where full details of all transactions are available free of charge.

This information is available to you 24 hours a day, 7 days a week. Your Andrews Federal Credit Union VISA Prepaid Card account number and some of the information requested when you ordered the Card are required for authentication.

Card Reloading

You can add value of at least $20.00 on your Prepaid Card by making a payment at your local Andrews Federal Credit Union branch. Please bear in mind the number of loads on a Non-personalized card is limited to four including the initial load. Personalized cards have unlimited reload capabilities.

You can also add value at www.andrewsfcu.org or by calling toll free (855) 657-8588 by initiating funds transfer from your designated funding account. Funds may not be available for immediate use after you have initiated the transfer.

ATM Usage

The frequency, amount, and timing of cash withdrawals made from ATMs; may be limited by the ATM operator. ATM use is subject to a transaction withdrawal limit of $500.00 or 5 withdrawals per 24-hour period. There may be other limitations on the types, frequency, and timing of cash withdrawals established by us from time to time, without notice, for security purposes.

A fee may be imposed by an ATM operator when you initiate a withdrawal or balance inquiry and by any ATM network used to complete the transaction.

Prepaid Card Account Fees and Charges

Card Fee - $10.00 if a member ordered from a local branch and $10.00 plus shipping as advised when ordering online.

Secondary Card Fee - $10.00 plus shipping as advised when ordering online.

Inactivity Fee - If no activity for 12 months, a monthly inactivity fee of $2.50 per month will be assessed to the card balance until the card is activated.

Card Replacement / Reissue Fee - You will be charged a fee of $10.00 to replace a card that is lost or stolen, and to reissue a card due to a name change or damaged card.  An Emergency card replacement can be requested if the PIN is blocked and/or circumstances request an immediate turnaround on shipping out the replacement card; there will be an extra cost of $35 assessed to the prepaid card for this Emergency Card Replacement service.

Express Delivery Fee: You will be charged an additional fee of $25.00 when requesting a card order to be sent via express mail.

Additional Charges for Transactions in a Foreign Currency and "Cross-Border" Transactions

If a card transaction is made in a currency other than that loaded on the Card, the amount will be converted into the appropriate currency at an exchange rate on the day the transaction is processed. The exchange rate used is the wholesale money market or the government-mandated rate increased by 1% (including the Visa® handling charge of 1%).

Our Liability

If we do not complete a transfer from the Card on time or in the correct amount according to these terms and conditions we will be liable for your losses or damages. However there are some exceptions. We will not be liable, for instance:

If through no fault of ours, an ATM or merchant refuses to honor the Card.

If through no fault of ours, you do not have enough money available on your Card to make a withdrawal or purchase.

If the terminal or system was not working properly and it was known about when the transaction started.

If circumstances beyond our control (such as flood or fire) prevent the transfer, despite reasonable precautions that we have taken.

Other exceptions stated in these terms and conditions.

Errors or Questions

If you think there is an error involving a transaction made with your Card such as a purchase you didn't make or an incorrect amount charged to your Card, please call us at (855) 657-8588, e-mail us at www.andrewsfcu.org or write to us at: Cardholder Services P.O. Box 7235 Sioux Falls, SD 57117-7235. If you tell us orally, we may require that you send your claim or question in writing within 10 business days.

We must hear from you no later than 60 days after the transaction is posted to your account. Tell us your name and Card number. Describe the error or the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. Tell us the dollar amount of the suspected error.

Generally, we will tell you the results of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) calendar days to investigate your complaint or question. If we decide to do this, we will re-credit your Card within 10 business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not re-credit your Card.

If we decide that there was no error, we will send you a written explanation within 3 business days after we finish our investigation and any credit made under the preceding paragraph must be repaid by you. You may ask for copies of documents that we used in our investigation.

Unauthorized Use of Your Card

Our zero liability policy may protect you from liability for certain unauthorized transactions.  This does not apply to ATM transactions. Under our zero liability policy, unless you have been grossly negligent or have been engaged in fraud, you will not be liable for any unauthorized transactions made with your lost or stolen Card, provided such transactions take place on the Visa® network. If you are grossly negligent or have engaged in fraudulent conduct, you could lose all the money in your account. A transaction is unauthorized if it is not initiated by you, you did not give permission to make the transaction and you do not benefit from the transaction in any way. Any unauthorized transactions will be re-credited to your Card in 5 business days.

Also, if your account history has transactions that you did not make, tell us at once by calling, toll-free, (855) 657-8588. If you do not tell us within 60 days after the transaction was posted to your account, you may not get back any money you lost if we can prove we could have stopped someone from fraudulently using the Card if you had told us in time. If we believe that a good reason kept you from telling us, we will extend the time periods.

Termination

We reserve the right to terminate this Agreement or any of the services that are described herein by giving you written notice. You may, at any time, terminate this Agreement by calling us, toll-free, at (855) 657-8588. Termination will not affect any of our rights or your obligations arising under this Agreement prior to termination.

Amendment

We may amend these terms and conditions at any time by adding, deleting or changing provisions in compliance with the applicable notification requirements of federal law. However, if the change is made for security purposes, we can implement it without prior notice.

Assignment

We may at any time and without notice to you assign the Card, this Agreement or any of our rights or obligations under the Card or this Agreement to any person or entity. The person or entity to which we make any such assignment shall be entitled to all our rights and/or obligations under this Agreement, to the extent assigned.

Privacy

Please refer to the link below for our policies on information collection and sharing.

https://andrewsfcu.org/content/docs/Privacy-Policy-June-2017.pdf

Unclaimed Funds

The balance on an expired card may become unclaimed funds and income to Andrews Federal Credit Union if, as shown by our records, you have not, within the specified period, caused any activity or received any payments with regard to the Card, indicated any interest in the Card, corresponded with us concerning the Card, or otherwise indicated an interest in the Card as evidenced by a writing on file with us, or transacted any business with us.

Zero Liability

Visa's Zero Liability policy means 100 percent protection for you. Visa's enhanced policy guarantees maximum protection against fraud. You now have complete liability protection for all of your card transactions that take place on the Visa system. Should someone steal your card number while you're shopping, online or off, you pay nothing for this fraudulent activity.  Learn more at: http://usa.visa.com/personal/security/zero-liability.jsp

If you notice fraudulent activity on your card, promptly contact your financial institution to report it. It is important to continually monitor your monthly statement to identify any unauthorized transactions. **

**Cardholders should always regularly check their transaction history for accuracy. Financial institutions may impose greater liability on the cardholder if the financial institution reasonably determines that the unauthorized transaction was caused by the gross negligence or fraudulent action of the cardholder-which may include your delay for an unreasonable time in reporting unauthorized transactions.

December 2017

Please view our Account Fees here.

May 2018

Andrews Federal Credit Union (Andrews Federal), has been a member-owned financial institution since 1948, and we pride ourselves on being a world class financial institution that serves our global membership throughout their lifetime. Welcome! We are pleased that you have chosen Andrews Federal, and look forward to being your financial partner and helping you realize your financial dreams.

The terms and conditions described in this document, unless otherwise noted, apply to all consumer (i.e., primarily for personal and household use) accounts opened at Andrews Federal.

NOTICES AND JOINT RELATIONSHIPS

Except where expressly required by applicable law, we will provide all notices to the person (member) listed first on any application, agreement or other document with us. The notice will be mailed to the address noted for the person listed first on the member application, agreement or other document. If this person (member) has agreed to receive notices and disclosures electronically, then we will send all notices and notifications to the e-mail address provided by the person listed first on the application. All joint owners, borrowers and guarantors agree to the receipt and sufficiency of any notice or notification sent according to this paragraph.

OUR POLICIES MAY CHANGE: Amendments

From time to time, and as it becomes necessary when business needs change or as the law requires, we will update our policies and disclosures. We will provide prior notice of changes to you as required by law; otherwise all updated documents and disclosures are posted to the Terms and Conditions section of our website, www.andrewsfcu.org.

YOUR PRIVACY

Andrews Federal values your trust and respects your privacy. We know that keeping your nonpublic personal information secure is an important responsibility you have entrusted in us. When we use the terms “nonpublic personal information” or “information” we mean personally identifiable financial information that is not publicly available. Our privacy policy applies to former members as well.

OUR COMMITMENT TO YOU IS TO:

  • Protect the privacy of your nonpublic personal information;
  • Provide services to help you succeed financially; and
  • Maintain standards and procedures designed to protect the security of your financial information

MEETING YOUR FINANCIAL NEEDS

In an effort to better serve you, we collect information about you and use it, for example, to service your accounts, to process your transactions and to understand your needs. In everyday business, we collect:

  • Information you provide to us in person, via mail or through the Internet, i.e. membership and credit applications;
  • Information obtained through your transactions with us;
  • Information we receive from non-affiliated third parties about their transactions and history with you; and
  • Information we receive from consumer reporting agencies, such as your credit history

SHARING YOUR INFORMATION

We will disclose information to third parties about your account or the transfers you make:

  • Where it is necessary for completing transfers; or
  • In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; or
  • In order to comply with government agency or court orders; or
  • As explained in the separate Privacy Notice, provided to you at account opening.

SHARE ACCOUNT AGREEMENT AND DISCLOSURES

Federal Law requires all financial institutions to help the government fight the funding of terrorism and money laundering activities by obtaining, verifying and recording information that identifies each person who opens an account.To comply, we ask for your name, address, date of birth and other information that will allow us to identify you when you open an account. We will ask to see your driver’s license or other identifying documents.Your membership with Andrews Federal Credit Union is conditional pending our verification of your identity pursuant to Section 326 of the USA Patriot Act within 30 days of opening your account. If we cannot verify your identity, your account will be closed and you will not become a member of Andrews Federal Credit Union.

Your membership application and signature card (“Signature Card”), whether submitted on paper or electronically, shows that you promise to be bound by the terms and conditions of this Share Account Agreement and Disclosures (called the “Agreement”) which govern your share accounts (collectively, whether one or more, “accounts”) with Andrews Federal Credit Union (“Andrews Federal”).

The rights and obligations of you and us as to your account shall be governed by this Agreement, the Signature Card, Andrews Federal’s Schedule of Fees, Expedited Funds Availability Disclosure, Electronic Funds Transfer Agreement and Disclosures, Truth in Savings Disclosure, and the Share Certificate Account Agreement and Disclosures if you are opening a share certificate account. Applicable state and federal laws and regulations, clearing house rules and the bylaws, policies, rules and regulations of Andrews Federal, all as may be amended from time to time without notice except as required by law.

As used throughout this Agreement, the terms “you” and “your” refer to all persons or entities who sign or are designated on the Signature Card (except as the powers of that person are expressly limited by the terms of the Signature Card) and to each of them, unless the context clearly indicates otherwise. The terms “our,” “us,” and “we” refer to Andrews Federal. Negotiable orders of withdrawal, checks, substitute checks, drafts, demand drafts, other orders, other items and other withdrawal or transfer requests used to withdraw or transfer funds out of your account by any means (subject to any withdrawal limitations or penalties for your account) are referred to throughout this Agreement as “Order(s).” Funds (whether by cash, check, draft, other order, other item, or other deposit request) added to your account by any of these methods or by telephone, wire or other electronic transfer of any of these things to your account are referred to throughout this Agreement as “Deposit(s).”

In this Agreement, “address” means a street location, post office box or electronic address specified by you or us for the purpose described unless the context clearly indicates otherwise.

If we must take legal action to collect amounts you owe us in connection with your account, you shall pay our attorneys’fees and other costs of collection or enforcement. Also, you shall be liable for all collection costs and reasonable attorneys’ fees incurred by us in the construction or enforcement of this Agreement.

A. TERMS AND CONDITIONS FOR ALL SHARE ACCOUNTS

1. Members and Accounts: Each account must be owned or maintained for the benefit of at least one member of Andrews Federal. A person is eligible for membership if the person is within Andrews Federal’s field of membership as specified in our charter and becomes a member by applying and, if approved, subscribing to at least one share (par value as provided in our bylaws) through making a deposit into a Base Share Savings account. If there is one member, that person is then listed in our records as the “primary member” for the Base Share Savings account. In addition to the primary member, an account may have multiple joint owners. A joint owner is NOT an Andrews Federal member unless that person is a primary member on a Base Share Savings account. Primary members do not have greater or different deposit or withdrawal rights than any other owner on the account, however, members have more and different rights to access Andrews Federal services (for example, loans). Refer to the section on “Ownership of Accounts” for more details.Each time a primary member establishes another account with us, with or without joint owners, that person is the primary member for that account. As detailed in the section on “Statements,” periodic statements will be sent to one address only. For an account with one primary member, statements will be sent to the primary member’s designated address. For example, Jane Doe is also the primary member on another Base Share Savings account on which her sister is a joint owner. The periodic statements for both accounts will be sent to Jane Doe at the location indicated on each account for the sending of statements.

2. Deposits: We will act as your agent for the collection of all Deposits to your account. Deposits will be verified and handled by us consistent with our usual practices and applicable laws and regulations and we are not responsible for any Deposit until actually received by us. We have the right to supply your endorsement to any non-cash Deposits and to refuse all or any part of a Deposit you wish to make. We may, without liability, accept Deposits payable to one or more owners who have since died until we have actual notice of the death(s) and a reasonable opportunity to act on that notice. Andrews Federal may, in our discretion, provide a receipt for any Deposit presented to one of our tellers, subject to later proof and verification. In those instances we may perform such proof and verification after normal business hours. You will be notified of any Deposit discrepancies. We may accept Deposits from any source, and we need not question the authority of the person making the Deposit. We may refuse to accept a Deposit without prior notice. We may refuse to cash a check against an account and require the check to be deposited. We also are not obligated to accept any Deposit before the date listed on the Order, but we may do so in our sole discretion. We are not obligated to accept any Deposit unless you write your account or other identifying number we find acceptable on the Deposit, but we may do so in our sole discretion, and you authorize us to write such number on the Deposit on your behalf. All Deposits are received and credited by us subject to final collection, to the extent permitted by applicable law. Regardless of any final settlement, if a Deposit is returned to us, without prior notice to you, we may resubmit it for payment, deduct the amount of the Deposit from your account, or place a hold on your account for the amount of the Deposit until liability for the Deposit is determined. We do not accept Deposits of or payable in, foreign currency except as is allowed at our overseas branch locations. Our rules on the availability of Deposits are set forth in our Expedited Funds Availability Disclosure. If a claim is made against us for the recovery of all or any part of any Deposit (including any items cashed by you) after final payment by us on the grounds that such Deposit was altered, bore a forged signature or endorsement, or was not properly payable, we may withhold or withdraw the amount of such claim from your account until resolution of the claim.

3. Direct Deposit Plan: If, in connection with a direct deposit plan, we deposit any amount into the account which should have been returned to the federal government for any reason, you authorize us to deduct the amount of our liability to the federal government from the account that received the Deposit or any other account you have with us, without prior notice and at any time, except as prohibited by law. We also may use any other legal remedy to recover the amount of our liability.

4. Orders: Andrews Federal may require checks to be printed at specific vendors specializing in check printing. This requirement will be invoked if our check processing equipment experiences higher than normal rejection rates of checks drawn on your account. If we impose this requirement you will be responsible for any and all expenses associated with check printing. We are not obligated to pay any Order presented against your account if the balance in the account is insufficient or uncollected. Also, we may refuse to honor any Order if: there is a dispute about your account; the account is garnished, attached, pledged, or subject to a right of offset, or, for accounts opened in New Jersey, subject to income withholding; we cannot verify the availability of funds in the account; any document we require has not been given to us; or as otherwise specified in this Agreement or in our Expedited Funds Availability Disclosure. In our sole discretion, however, we may pay an Order even if the balance in the account is insufficient or uncollected and, in such an event, charge the amount of the overdraft against any account from which you are entitled to withdraw funds. In all cases where an Order is presented against insufficient or uncollected funds, whether or not we pay it, you are responsible for paying a fee as disclosed in our Schedule of Fees and you authorize us to deduct it from any account from which you are entitled to withdraw funds. You authorize us, at our sole discretion and without notice to you, to resubmit for payment those Orders that have been returned unpaid. From time to time we may offer an overdraft protection program that will cover overdrafts. We will inform you if we do offer an overdraft protection program and will inform you how that overdraft protection program might change the terms of this Agreement. We are not obligated to pay an Order dated six months or more prior to the time it is presented for payment, but we may do so in our sole discretion. Except as provided otherwise in the “Notice of Postdating” section, if an Order is presented for payment before the date written on the Order, we have the right in our sole discretion to return it unpaid or pay it (unless you have provided us with a timely notice of postdating in the form required by Andrews Federal) without Andrews Federal being liable for any damages you may incur. We may, without liability, pay Orders drawn by or on behalf of an owner who has since died, until we have actual notice of the death and a reasonable opportunity to act on that notice. Any Orders paid will be charged against your account or be handled as otherwise provided in this Agreement. We may process withdrawals and pay Orders in any order we determine, even if honoring a withdrawal or paying an Order results in a balance in your account insufficient to pay other Orders that could have been paid. If we reasonably believe that any Order represents unusual activity on your account, you authorize us to reject the Order and return it unpaid. If the returned Order was not properly payable, you agree to hold us harmless from any claims, loss, or damages as a result of our not paying the Order.

There are limits on certain withdrawals and transfers that may be made from savings and money market accounts. Subject to availability, up to six preauthorized or automatic transfers of funds are permitted from each of these accounts per month to another of your accounts with us, or to a third party. Preauthorized or automatic transfers include transfers made at a predetermined time or through the Automated Phone Service (SmartCall) from the account to any of your other accounts with us or to a third party; overdraft agreements where money is automatically taken from this account to cover overdrafts in any of your other accounts; and transfers and/or payments to a third party. The date the transfer or payment clears the account will determine whether these limits have been exceeded during any month. We have no duty to honor withdrawals or transfers beyond the applicable limits. If, within our sole discretion, we honor withdrawals or transfers that are beyond the applicable limits, we may impose excess transaction fees as described in the Schedule of Fees. If these limitations are exceeded, we may, in our sole discretion, close your account and/or transfer the funds to another account that you are eligible to maintain. By giving, whether orally, electronically, or in writing, a third party information about your account (for example, your account number or the MICR information appearing at the bottom of your checks or your telephone access code or PIN), you are authorizing those parties to generate Orders withdrawing money from your account in the amounts they draw payable to whom they identify. All Orders generated by third parties who have your account information are deemed to be authorized by you. You authorize us to honor those Orders and we have no obligation to re-credit your account.

5. Stop Payment Requests: At your risk, upon your request, and subject to the provisions outlined below, we will accept a stop payment request on an Order drawn on your account from the person who signed the Order or any other owner of the account. Special rules apply to stop payments for electronic transactions and you should refer to our Electronic Funds Transfer Agreement and Disclosures for those rules. To the extent this paragraph is inconsistent with those rules, the special rules apply. If you stop payment on an Order we may return it unpaid in any manner consistent with Federal Reserve and clearing house procedures. You agree to pay our fee for stop payment, which may be deducted from your account, and to hold us harmless from all expenses and costs incurred by us, including attorneys’ fees, in stopping payment. You must provide us with the exact: (a) amount of the Order; (b) payee; (c) Order number; (d) account number; and (e) any other information we may require. You agree that if all of this information is not correctly provided by you, we will not be liable if the Order is paid. Our liability for improper payment of a stopped Order is limited to your actual losses, up to the amount of the Order, unless payment of the Order was a result of our gross negligence or willful and intentional disregard of your request. We will not be liable for incidental or consequential damages. If we re-credit your account after paying an Order over a valid and timely stop payment order, you agree to transfer to us all of your rights against the payee or other holder of the Order and to assist us in legal action taken against that person at a subsequent time.

Stop Payments on Share Drafts

(a)The request is not effective for 24 hours after receipt by the Credit Union and is not binding unless all information supplied by you is correct. In no event shall the Credit Union be liable for paying an item on the same date the request is received by the Credit Union.

Our receipt of your stop payment request is not timely and comes too late if: (a) we have indicated in any manner that we will pay or honor the Order as drawn (for example, notice comes too late if the order has been negotiated); (b) the Order is already in our processing system; or (c) we do not have a reasonable time to act upon it and you and we agree that the receipt of your stop payment request on the same day as the Order is presented to us does not give us a reasonable time to act on the stop payment request. Stop payment requests may be made in any or all of the following ways: by oral, electronic, or written request. The request is effective for 6 months from the date it is received by us unless a renewal in writing is received prior to the expiration of the 6 month period. No withdrawal or cancellation of the request shall be valid unless in writing and processed by the Credit Union. If you fail to renew any type of stop payment request before it has expired, you shall be deemed to have consented to payment of the Order.

6. Notice of Postdating: At your risk, upon your request, and subject to the provisions outlined below, we will accept a proper and timely notice of postdating to prevent the payment of an Order before the date written on it. A notice of postdating may be given by the person who signed the Order or any other owner of the account. You agree to pay our fee for notice of postdating, which may be deducted from your account. If the Order is presented before the date written on it, we may return it unpaid in any manner consistent with Federal Reserve and clearing house procedures. You agree to hold us harmless from all expenses and costs incurred by us, including attorneys’ fees, in refusing payment on the Order. You understand that any holder in due course of the Order, including us, may be entitled to enforce payment against you despite your notice of postdating. A notice of postdating will cease to be effective at the earlier of the date written on the Order or the expiration of the notice of postdating, and the Order may be paid by us and charged against your account if presented to us after that time. A notice of postdating may be made in any or all of the following ways: by oral, electronic, or written request, each of which is effective for six months. If you fail to renew any type of notice of postdating before it has expired, you shall be deemed to have consented to payment of the Order. Our receipt of your notice of postdating is not timely and comes too late if: (a) we have indicated in any manner that we will pay or honor the Order as drawn (for example, notice comes too late if the Order has been certified or negotiated with a check guarantee card); (b) the Order is already in our processing system; or (c) we do not have a reasonable time to act upon it (and you and we agree that receipt of a notice of postdating on the same day as the Order is presented to us does not give us a reasonable time to act on the notice of postdating). Your notice of postdating must provide us with the exact: (a) date written on the Order; (b) amount of the Order; (c) payee; (d) Order number; (e) account number; and (f) any other information we may require. You agree that if all of this information is not correctly provided by you, we will not be liable if the Order is paid before the date written on the Order. In any event, our liability for early payment of an Order for which we have received a proper and timely notice of postdating is limited to your actual losses, up to the amount of the Order. If we re-credit your account after paying a postdated Order over a proper and timely notice of postdating, you agree to transfer to us all of your rights against the payee or other holder of the Order and to assist us in legal action taken against that person.

7. Official Checks and Money Orders: Official checks and money orders are drawn by us on our own account. They have many uses. For example, we may issue you an official check to pay you the balance of an account when it is closed. Also, you may purchase an official check and we will make it payable to the person you indicate (for example, to car dealer when you are purchasing a car). Official checks and money orders are treated under the law as the equivalent of cash. Because these instruments are drawn by Andrews Federal, they are Andrews Federal’s direct obligation to the payee and you have no right to direct us to place a stop payment request on these items. If an official check or money order is lost, stolen, or destroyed, you may be entitled to recover the funds by filing a declaration of loss with us in the form we require. However, under applicable state law, generally no funds can be paid to you until 90 days after the date of the official check or money order and will not be paid at all if the check is presented for payment during that waiting period.

8. Automated Processing of Items: You recognize that we have adopted automated collection and payment procedures so that we can process the greatest volume of items (both Deposits and Orders) at the lowest possible cost to all members. These automated procedures rely primarily on information encoded onto each item in magnetic ink and do not read, for example, any restrictive instructions that you write on an Order, such as “Void after 90 Days,” or “Two Signatures Required for Amounts Over $5,000.” In recognition of this fact, you agree that in paying or taking an item for collection, we may disregard all information on the item other than the drawer’s signature, the identity of the Drawee bank, the amount of the item, and any other information encoded onto the item in magnetic ink according to general banking standards, whether or not that information is consistent with other information on the item. You agree to reimburse us for any loss or expenses we incur because you issue or deposit an item containing such extra information. You agree that we do not fail to exercise ordinary care in paying an item if our procedures provide for limited or no sight examination of items we process.

9. Electronic Funds Transfers & ACH Transactions: Under the operating rules applicable to automated clearing house (“ACH”) transactions involving your account, we are not required to give next day notice to you of receipt of an ACH item, and we will not do so. You agree that we may notify you of the receipt of ACH and other electronic payments in the periodic statements we provide to you. If periodic statements are not provided to you, you agree that we are not obligated to provide you with notice of receipt of payments, unless otherwise required by law.

In most cases, account number rather than member name will control crediting of funds transfers.

ACH operating rules provide that credit given by us to you for ACH credit entries is provisional until we receive final settlement for the entry through a Federal Reserve Bank or otherwise receive final payment. If we do not receive final settlement, we are entitled to a refund of the amount credited to you in connection with the entry, and the party that originated the payment to you shall not be deemed to have paid you. You agree to be bound by these rules.

We may make wire transfers of funds from your accounts as an accommodation to you, but are not obligated to do so and will do so in our sole discretion. If we agree that you may make a wire transfer of funds from your accounts, you agree to follow Andrews Federal’s established security procedures in connection with wire transfer transmissions. If you request a wire transfer, you must provide your security password or PIN/AC, as applicable, to us. Your PIN/AC will only be used for identification purposes or for determining the account balance. You agree that this security procedure is commercially reasonable, is designed to authenticate wire transfers, is not designed for your protection and is not used to detect errors in the transmission or content of a wire transfer. You agree that any wire transfer request authenticated by this security procedure will be effective as your request, whether or not you in fact authorized it.

We will use any means and routes that we, in our sole discretion, may consider suitable for the transmission of funds. Fed Wire, the funds transfer system owned and operated by the Federal Reserve Banks, may be used to affect your wire transfers. Regulation J of the Federal Reserve Board, including Subpart B which has adopted Article 4A of the Uniform Commercial Code, governs all funds transfers through Fed Wire and ACH. We also may use Western Union. Maryland law applies to wire transfer requests, except as New Jersey law applies to requests for accounts opened in New Jersey, District of Columbia law applies to requests for accounts opened in the District of Columbia, and Virginia law applies to requests for accounts opened in Virginia. ACH transactions are governed by the National Automated Clearing House Association (NACHA) Rules and all Federal Regulations that apply.

You agree that requests for wire transfers of funds from your accounts that we receive after 1:00 PM EST on a business day (Monday through Friday) or that we receive on a Saturday, Sunday or holiday may not be processed until the following business day that we are open.

We may not provide you with receipts for wire transfers of funds from or to your accounts. Information regarding wire transfer activity will be provided to you in your accounts’ periodic statements.

We shall not accept cancellations, revocations, and amendments to wire transfer requests after we have begun to process them. You will defend, indemnify, and hold us harmless from and against any and all claims, demands, costs, expenses (including attorneys’ fees), loss, or damage arising out of our acting or refusing to act upon your wire transfer requests. We will exercise reasonable and ordinary care in performing our obligations in connection with electronic funds transfers and will be responsible for any loss sustained by you only to the extent such loss is caused by our gross negligence or willful misconduct and as otherwise required by applicable state and federal law; however, any liability of ours will extend only to the resulting direct loss, and not to any consequential or special loss or damages. Under no circumstances will we be responsible for any liability, loss, or damage resulting from any delay in the performance of or failure to perform our obligations in connection with any electronic funds transfer which is caused by any: act of God, fire, or other catastrophe; electronic or computer failure; acts of, or delays or failure to act by, any agent operating between us and other recipients of transferred funds and their personnel; or, without limiting the generality of the foregoing, any other cause beyond our control. If we are obligated to pay you dividends with respect to any electronic funds transfer, you and we agree that the dividend rate payable is the dividend rate paid on the account or, if no dividends are paid on the account, then the lowest dividend rate then being paid by us for dividend-bearing accounts, and you and we agree that dividends are payable for three days only. You waive any statutory right you may have to recover your attorneys’ fees from us in connection with funds transfers. If a funds transfer entry includes transmission through a funds transfer system that nets obligations multilaterally and has a loss-sharing agreement among participants, and the system fails to complete settlement, we are entitled to a refund of the amount credited to you.

The Office of Foreign Asset Control (OFAC), has determined that all ACH and wire transactions domestic and international must be verified against lists maintained by OFAC to ensure that funds are not being transferred by entities or persons associated with the proliferation of terrorism or other activities deemed illegal by the Trading with the Enemy Act (TWEA).

An ACH or wire credit or debit received from a source that matches an entry on the OFAC list may be rejected, blocked, or frozen in accordance with OFAC regulations. In the event this occurs we will notify you in writing of your account status and provide you with contact information for the Office of Foreign Asset Control. General information regarding OFAC can be found at www.treas.gov/ofac.

10. Unlawful Internet Gambling: In accordance with the requirements of the Unlawful Internet Gambling Enforcement Act, restricted transactions are prohibited from being processed through your account with Andrews Federal. Restricted transactions are transactions in which a person accepts credit, funds, instruments or other proceeds from another person in connection with unlawful Internet gambling. Attempted transactions will be blocked, and repeated attempts may result in termination of service.

11. Account Servicing and Collection Contacts: You agree that we may try to contact you about your account in writing, by e-mail, or using prerecorded/ artificial voice messages, text messages, and automatic telephone dialing systems, as the law allows. You also agree that we may try to contact you in these and other ways at any address or telephone number you provide to us, even if the telephone number is a cell phone number or the contact results in a charge to you. Calls may contain marketing information about products and services offered to me by Andrews FCU, or may be to service my account, or collect any amounts I owe. Such contact may include contact from companies working on our behalf to service your accounts.

12. Forms and Devices for Accessing Your Account and Right to Make Deposits and Withdrawals: You agree to use only those forms, methods, and devices approved by us for accessing, maintaining, and charging your account. You understand that those forms, devices, and methods may change from time to time. We reserve the right to return unpaid or unprocessed any unauthorized form of Order or any authorized form of Order which is incompletely or defectively drawn.

You are responsible for the condition of any Order or Deposit drawn on or deposited to your account, including, but not limited to, the encoding on checks that you have purchased from an independent third party. You agree to indemnify us for damages resulting from any claim arising out of or relating to the inability to handle any Order or Deposit in a timely or proper manner under applicable law because of the condition of the Order or Deposit. We reserve the right, at our sole discretion, to refuse Orders from or Deposits into an existing account. We also reserve the right, at our sole discretion, to discontinue or limit the practice of allowing withdrawals by negotiable orders of withdrawal or other types of items or mechanisms for withdrawals or transfers.

13. Your Obligations: You agree to safeguard your account, account information, and Order forms. You shall report any lost or stolen Orders and any unauthorized transaction on your account to us immediately. You agree to place a stop payment with us on any lost or stolen Orders. We are not liable if we pay any lost or stolen Order that is forged or altered if the Order would not have been paid if you had reported the item or stopped payment on it. You will notify us immediately if any confidential information about your account is disclosed to an unauthorized person. You are responsible for any transaction involving your account made with the use of such information.

If you report any unauthorized transaction on your account, you agree to cooperate with us in our investigation of the claim and prepare an affidavit and forgery report satisfactory to us. You also agree to file a criminal report against any suspected wrongdoer or as to any alleged wrongdoing. If you fail to do so or if you enter into any settlement or restitution agreement with a wrongdoer without our consent, you waive any claims against us. You agree that we have a reasonable time to investigate any claimed loss and that we have no obligation to provisionally credit your account. Our maximum liability is the lesser of actual damages proved or the amount of the unauthorized withdrawals, reduced by an amount which could have been avoided had you exercised ordinary care. In no event will we be liable for special or consequential damages or for attorneys’ fees. We will not be liable for any Orders that are forged or altered in such a way that such forgery could not be reasonably detected.

Under federal law, you have the right to notify us if you believe we have reported inaccurate information about your account to any consumer reporting agency. You must send written notification with your complete name, street location address, member number, type of account, specific item of dispute, and the reason why you believe the information reported is in error to: Andrews Federal Credit Union, Attention: Loan Servicing Department, 5711 Allentown Road, Suitland, Maryland 20746. We will investigate your concerns and correct any inaccuracies. We will confirm our actions to you within 30 days of receipt of notice of a dispute.

14. Identification: As a credit union responsible for the safety and security of members’ funds, you agree that we may require you to present two forms of identification acceptable to us in our sole discretion when conducting financial transactions. Circumstances may further require that the identification you present be approved by management. You agree that we are not obligated to proceed with any transaction if the forms of identification presented to us are not acceptable to us, and we reserve the right to close the account and return any Deposit.

15. Statutory Lien/Right of Offset: Federal law grants us the right to a lien against all assets you have with us, including funds in your accounts, if you are in default on a financial obligation owed to us. You agree that we shall have the authority, by exercising our statutory lien rights granted under federal law and/or our common law rights of offset, to offset against your account at any time and without notice for your indebtedness to us. Any indebtedness of any one of you or all of you, whether individual or joint, direct or indirect, primary or secondary, now owing or hereafter owing, may be charged to any account in your name or in your name and the name of another or other account owners, including accounts held by husband and wife. You agree to hold us harmless and indemnify us in the event the account is offset for the debt of less than all owners. We will not be liable if such a deduction causes Orders to be dishonored because of insufficient funds. This right of offset does not apply to an account if: (a) it is an IRA or tax-deferred retirement account; or (b) the person who owes us the debt is not an owner of the account, but instead has withdrawal rights only as a representative of the true owner(s).

16. Payments to Third Parties and Andrews Federal from Your Account: You authorize us to make payments from the account, including payment of the entire account balance, pursuant to any statutory or common law right of offset, levy, attachment or other valid legal process or court order relating to the interest of any one or more of the owners and on request to a trustee in bankruptcy, receiver in any state or federal insolvency proceeding, or any other duly authorized insolvency representative of any one or more of the owners. You agree to pay us a fee for any payment described in this section as disclosed in our Schedule of Fees and you authorize us to deduct the fee from any account from which you are entitled to withdraw funds.

17. Statements: Periodically we will send a statement concerning activity in your account. Statements will be sent by US Postal Service or, if you elect and if we agree, will be sent by electronic delivery. Statements will be sent only to one address as specified in our records for where to send statements on your account. You agree to review your statements promptly. Orders that we have paid are not returned to you, but you may obtain copies of some items at the prices set forth in the Schedule of Fees. You agree that sending periodic statements to a single street location, post office box or electronic address constitutes notice to all of you and that any of you may change the address specified in our records for where to send statements. Unless you notify us in writing of an unauthorized signature or alteration within a reasonable time (not to exceed 60 days after the statement date) after we send or make available to you your statement and/or items: (a) you cannot assert the unauthorized signature or alteration or other unauthorized Order or Deposit against us to recover any funds paid, regardless of whether or not we are able to show a loss due to your failure; and (b) you cannot assert any unauthorized signatures or alterations by the same person on Orders paid by us after the reasonable time stated above elapses, but before we receive your notice. If you prove that we did not observe reasonable commercial/business standards prevailing in our community in paying an Order with an unauthorized signature or alteration, and you notify us of the problem within this 60 days of when we send or make available to you the statement and/or items, we may not have the full effect of these provisions. You must also notify us of any other account problem (e.g., erroneous entries, unauthorized endorsements, missing or unauthorized signatures or endorsements on Deposits or Orders, etc.) within this 60-day period or you lose your right to hold us liable for the problem. In any event, if you do not discover and notify us of any unauthorized signature or alteration within one year after we send or make available to you your statement and/or the item, you are absolutely precluded from asserting the problem against us.

18. Schedule of Fees: Our Schedule of Fees sets forth the service charges and fees that may be imposed against you and your account for activity, overdrafts, return of unpaid Orders or Deposits, or other service fees applicable to your type of account. You agree to pay us, or have deducted from your account, such service charges and fees as are disclosed in our most current Schedule of Fees. The Schedule of Fees is part of this Agreement, is subject to amendment from time to time, has been provided to you, and is available upon request. Service charges and fees are imposed to cover our estimated cost of providing services.

19. Notice: Notice from us to any one of you is notice to all of you.

20. Ownership of Account: The following provisions explain certain ownership rights of the person named in the Signature Card or otherwise associated with the account. For accounts with joint owners, or payable on death payee(s), the account is subject to: for accounts opened in New Jersey, the New Jersey Multiple-Party Deposit Account Act; for accounts opened in the District of Columbia, the District of Columbia Multiple-Person Accounts law, for accounts opened in Virginia, the Virginia Multiple-Party Accounts law; and for all other accounts, the Maryland Multiple-Party Accounts law. Andrews Federal has no liability for payments made in accordance with these laws or this Agreement.

(a) Individual Owner: The account is owned only by the one person (the primary member) named as owner. No other person has any present rights on the account.

(b) Joint Owners: The account is owned by the two or more persons named as owners (each person named is called “owner”). At least one of the owners is a member of Andrews Federal but only one owner will be treated as a primary member of the account. Each owner is jointly and severally liable for each and every charge against the account, even when only one owner created the charge or benefited from it. Any owner may make Deposits to the account and each owner appoints the other(s) as attorney-in-fact with the power to deposit into the account any Deposit payable to any one or more owner(s) and, for that purpose, to endorse any Deposit payable to any one or all of them. Any owner may initiate Orders withdrawing or transferring funds from the account. Any member may pledge the account as collateral for a loan to or guaranty by any member and may obtain additional services without the consent of the other(s). Any owner may appoint an attorney-in-fact to act for that owner (see “Power of Attorney”) without the consent of or notice to any other owner. Any owner may close the account, which action will be effective when reflected in our records, and each owner specifically appoints the other owners(s) as attorney(s)-in-fact with the power to unilaterally close the Base Share Savings account. Notwithstanding the immediately preceding sentence, we have the right, in our sole discretion, to require all owners to agree in writing to close an account. Each member understands that closure of the Base Share Savings account could have the effect of terminating membership. At the death of any owner, the balance in the account shall belong to the surviving owner(s). If two or more owners survive, the account will remain a joint ownership account and the survivors each will own the account with full survivorship rights if at least one survivor is a member of Andrews Federal or is eligible for membership. If the survivor (or all survivors if more than one) is not a member or eligible for membership, we will pay the balance to the survivor (or in equal pro rate shares to the survivors if more than one). Any owner may obtain a copy of information on the Signature Card listing the persons designated on the account upon request.

(c) Fiduciaries: Any person identified on the Signature Card as a guardian, Maryland Uniform Transfer to Minors Act (MUTMA) custodian, Virginia Uniform Transform to Minors Act (VUTMA), DC Uniform Transfers to Minors Act (DCUTMA), New Jersey Uniform Transfer to Minors Act (NJUTMA) custodian, trustee, representative payee, or executor/personal representative (collectively “Fiduciary”) acts in that capacity pursuant to contract, state or federal law, regulation or judicial authority for the benefit of the named minor/ward, MUTMA, VUTMA, DCUTMA, NJUGMA or NJUTMA minor, person under disability, trust/beneficiary or estate/decedent named on the account. If a successor UTMA custodian is identified on the Signature Card, that person will have the rights and obligations of the Fiduciary on the account only upon the identified UTMA custodian’s resignation, death, incapacity or removal. The account is subject to the order of the Fiduciary, subject to the limitations imposed by any judicial order of which we have had prior notice and a reasonable opportunity to act. If a Fiduciary executes a power of attorney to appoint another person to act as the attorney-in-fact for the Fiduciary, we have the right, in our sole discretion, not to accept the power of attorney until the Fiduciary proves to our satisfaction that the Fiduciary has the right to delegate authority to others through a power of attorney. The Fiduciary certifies that any funds deposited into or withdrawn from the account are properly within the Fiduciary’s custody and may be lawfully deposited into or withdrawn from the account in accordance with authority duly vested in the Fiduciary and that we have no duty to verify the authority of the Fiduciary to make particular deposits or withdrawals (except as expressly provided otherwise by judicial order of which we have had prior notice and a reasonable opportunity to act). The Fiduciary promises to keep records in good faith and in the ordinary course of business which detail the interests of the true beneficial owner(s) of the account at all times.

Any person identified on the Signature Card as a minor/ward, MUTMA, VUTMA, DCUTMA, NJUGMA or NJUTMA minor, person under disability, trust/beneficiary or estate/decedent is named on the account pursuant to that person’s status under contract, state or federal law, regulation or judicial authority and withdrawals from the account may be made only by the Fiduciary (ies) named on the account. We have no duty to verify the authority of the Fiduciary (ies) to make particular deposits to or withdrawals from the account (except as expressly provided otherwise by a judicial order of which we have had prior notice and a reasonable opportunity to act).

(d) Account for Minors (Non-Custodial): In addition to the custodial minor arrangements offered under the UTMA, Andrews also offers non-custodial minor accounts. This account is owned by the minor who establishes the account. In addition, in our discretion, we may require the account to have a joint owner who is at least 18 years of age, making the account a joint owner account subject to all applicable joint owner provisions in this Agreement. We may allow the minor to make deposits, withdraw funds or otherwise act in connection with the account without regard to the minor’s age, but we reserve the right to deny the minor such activities in our discretion. We may require that the joint owner sign an indemnification form, holding us harmless from acting on the instructions of the minor as they relate to payments from the account (by any means allowed by us, at our discretion). All owners of this account agree that if the minor’s guardian gives written notice requesting that we withhold payments to the minor and we have had reasonable opportunity to act, we may honor that request, but we are not obligated to do so. Unless the minor’s guardian is also a joint owner, the guardian has no right to access the account. We have no duty to inquire as to the use or purpose of any transaction by the minor or joint owner. Once the minor reaches the age of majority, we may no longer consider the account as a minor account.

(e) Beneficiaries: Any person identified on the Signature Card as a “Payable on Death (POD) payee” will acquire ownership rights in the account only after the death of all owners and then only if the POD payee is alive. When we are provided with proof of the death of the last surviving owner, we will issue to each POD payee who provides proof of identity to our satisfaction a check for an equal pro rata share of the account based on the number of POD payees listed in our account records. If a POD payee claims a greater amount based on the death of another POD payee before the death of the last owner; that POD payee must provide proof of the death of the other POD payee to our satisfaction. Each owner reserves the right, subject to any requirements that we may impose, and without notice to any POD payee, at any time to take any action which the owner may take concerning the account, including, but not limited to, closing or pledging the account, changing or deleting entirely the POD payee(s), changing the account type and/or account ownership and withdrawing all or part of the account balance. Any liabilities of the deceased owner(s) to us will be paid out of the account before any distribution to POD payee(s) takes place. Any owner may obtain a copy of information on the Signature Card listing the persons designated on the account upon request.

21. Agents: If you allow another person to access your account or to sign, endorse, process, control disposition, or otherwise act on your behalf with respect to your account, including with respect to Deposits or Orders, then you are fully responsible for that person’s actions. You will be liable for any loss including fees to Andrews Federal and attorneys’ fees incurred as a result of the actions or inactions of that person and you cannot hold us liable for any part of that loss.

22. Dispute Among Owners or Signers or Suspicious Activity: In the event that we reasonably believe that the signers, owners, or persons acting on behalf of the signers or owners of an account are in dispute concerning any aspect of the account or that there is suspicious activity involving the account, we may, in our sole discretion, do any or all of the following things: continue to act as set forth in this Agreement based upon the signature of any authorized signer as shown in our records; freeze the funds in the account pending resolution of the dispute or activity to our satisfaction; or, except as expressly limited by law, regulation or our bylaws, deposit the funds from the account into the registry of an appropriate court pending a court order establishing the parties who are authorized to withdraw funds from the account or the rights of the parties to the funds.

23. Power of Attorney: We reserve the right not to recognize a Power of Attorney to act on an account, in our sole discretion. If we do recognize a Power of Attorney, the attorney-in-fact named (“Agent”) acts in that capacity pursuant to contract, state or federal law, or regulation for the benefit of the named owner(s) on the account. The Agent is authorized to make withdrawals and deposits and otherwise take action in connection with the account but only as an agent of one or more of the owners of the account. The Agent certifies that any funds deposited into or withdrawn from the account are properly within the Agent’s custody and may be lawfully deposited into or withdrawn from the account in accordance with authority duly vested in the Agent and that we have no duty to verify the authority of the Agent to make particular deposits or withdrawals. The Agent is not an owner of the account, no funds in the account belong to the Agent by reason of that capacity, and the Agent has no right of survivorship in the account. The Agent promises to keep records in good faith and in the ordinary course of business which detail the interests of the named owner(s) of the account at all times. If a Power of Attorney is recognized, revocation or termination of the Power of Attorney shall be effective as to us only after our receipt of written notice of revocation or termination, or receipt of a death certificate or court order, and only after we have had a reasonable time to act upon such notice.

24. Legal Process against an Account: We have the right to comply with any tax levy or garnishment request from the Internal Revenue Service or any other governmental agency. You agree to pay us a fee for legal process as disclosed in our Schedule of Fees and you authorize us to deduct the fee from any account from which you are entitled to withdraw funds. We may honor such levy or garnishment requests to the extent that we have no claim to the money. We may freeze your account or otherwise hold the funds as directed by the legal process until we are instructed to release the levy or garnishment or until we remit the funds to the appropriate party.

If we receive any notice of lien, process, garnishment, execution, or other proceeding relating to you or your account, we may withhold payments of as much of the balance in your account as may be the subject of such notice or process and pay such amount to the court, creditor, or other party in accordance with applicable law. We may also place a hold on your account or otherwise hold your funds for a reasonable period of time to permit the parties or us an opportunity to file any additional legal proceedings or to resolve the action informally. We are not liable for dishonoring Orders because of insufficient funds in your account due to a hold placed on the account or your funds or resulting from service charges, setoffs, levies, garnishments, lien claims, or other legal process. If we incur any expense, including, internal costs and attorneys’ fees in responding to any legal proceeding relating to you or your account, we may charge such expenses to your account without prior notice. Those expenses may be in addition to the fee we may charge you as disclosed in our Schedule of Fees. If there are insufficient funds in your account, you are liable for the balance. You are liable to us for any loss, costs, or expenses, including reasonable attorneys’ fees, the costs of litigation, and the costs to prepare or respond to legal papers, that we incur as a result of any dispute involving your account. You authorize us to deduct any such loss, costs, or expenses from your account without prior notice. This includes disputes between you and us and situations where we become involved in a dispute between you and an authorized signer or a third party claiming an interest in the account. It also includes situations where you or a third party take action with respect to the account that causes us, in good faith, to seek the advice of counsel, whether or not we actually become involved in the dispute.

25. Non-transferability: Your shares represented by your account, whether they are owned individually or jointly, are for the use of the owner(s) only. Ownership of your shares and/or your account cannot be transferred except to another Andrews Federal member and then only as permitted by us. Any permitted transfer will be effective only when reflected in our records for the shares and/or account.

26. Closing of Accounts: We may give notice to you requiring you to withdraw the entire amount on deposit in your account, or any part thereof. Such notice shall also advise you that we reserve the right after the date specified in our notice not to make payment on any Order drawn on your account. After the date specified, we shall not be obligated to make any payment from such account except for the purpose of closing your account. You or we also may close your account at any time and in such case, you may withdraw or we will provide all of the collected funds in the account, less any fees or charges due from you which will be charged against the account. If you are a member of Andrews Federal and all of your accounts are closed, you will cease to be a member. We will not close your account(s) or give you notice to do so if prohibited by law, regulation, or our bylaws.

27. Abandoned/Dormant Accounts: If you have not had any activity in your account for a period of 12 months, we will consider your account Inactive, and your Base Share Savings account will be subject to an Inactivity fee as described in our Schedule of Fees. If, after 18 months, there continues to be no activity in your account, we will consider your account Dormant; accessing your account once it has entered a Dormant status may require us to take extra precautions in verifying your identity and authority over the account. Account activity is considered as deposits, withdrawals, transfers, payment of Orders, loan payments, and loan advances; payments of dividends or accrual of interest do not count as account activity. Under state law applicable to your account, all funds remaining in an account may be turned over to the custody of the appropriate state after the account has been presumed abandoned because of inactivity (as defined by law) and notice is sent to the member at that member’s last known address. For share certificate accounts the period giving rise to the presumption of abandonment begins after the maturity date of the initial term; for retirement accounts, the period begins after distributions from the account are mandatory. An account will be presumed abandoned if, for the period of time specified by applicable law, no owner has: (a) increased or decreased the amount in the account; (b) presented evidence of the account for the crediting of dividends; (c) written to us about the account, including signing up for new services or asking for address changes; (d) engaged in a credit, share or other deposit transaction with us; or (e) otherwise indicated an interest in the account as evidenced by a memorandum on file with us. You agree that as permitted under applicable law, abandoned accounts may be subject to reasonable service charges as set forth in our Schedule of Fees. You agree that we are relieved of all responsibility if your account balance is turned over to a state as provided by applicable law.

28. Release of Account Information and Obtaining Information About You: You authorize us to obtain reports about you from credit bureaus and reporting agencies; for example ChexSystems, and similar organizations for purposes of evaluating your application for membership and other applications for services, to review your accounts to determine whether you continue to meet the terms of the account, and for any other reasons we believe are necessary to protect you or us. We may report information about your account to credit bureaus. Late payments, missed payments, negative balances, fraudulent transactions or other defaults on your account may be reflected in your credit report. You authorize us to release information from our records regarding you and your account as required or permitted by applicable law, including: when it is necessary for completing transactions with you; to verify the existence and condition of your account for a third party, such as a credit bureau or merchant; to protect against or prevent actual or potential fraud, unauthorized transactions, claims, or other liabilities; in the course of making reports or returns required or permitted by federal or state law, to comply with any government agency, court order, or applicable law and to our supervisory agency; as permitted by applicable state law, including the Maryland Confidential Financial Records Act; as permitted by federal law, including the Right to Financial Privacy Act and the Fair Credit Reporting Act; as described in the Privacy Notice we give you from time to time; and to our affiliates as permitted by law; to any third party who we reasonably believe is conducting an inquiry in accordance with applicable law; and to any party acting with your permission, express or implied. As a member of Andrews Federal, you expressly authorize us to contact your employer and obtain information about you that we need, and you consent to the release of that information to us.

29. Additional Services and Denial of Services: If you are a member in good standing, you may be entitled to additional services, including the reduction or elimination of certain service charges and fees that would otherwise be imposed. A “member in good standing” is a member who: has never caused Andrews Federal a credit loss through bankruptcy or delinquency; maintains at least the par value of an Andrews Federal share in a Base Share Savings account; maintains the minimum account balance as applicable to each account; and is not late in payment or otherwise in default in connection with any financial obligation owed to us. If you cause Andrews Federal a credit loss through bankruptcy or delinquency, then we may in our sole discretion terminate all services to you, including closure of all your accounts, except we will not terminate your Base Share Savings account.

30. Governing Law and Waiver: For accounts opened in New Jersey, this Agreement shall be governed by and construed in accordance with federal law and, to the extent not inconsistent with federal law, the internal laws of New Jersey. For accounts opened in the District of Columbia, this Agreement shall be governed by and construed in accordance with federal law and, to the extent not inconsistent with federal law, the internal laws of the District of Columbia. For accounts opened in Virginia, this Agreement shall be governed by and construed in accordance with federal law and, to the extent not inconsistent with federal law, the internal laws of Virginia. For all other accounts, this agreement shall be governed by and construed in accordance with federal law and, to the extent not inconsistent with federal law, the internal laws of Maryland. No term of this Agreement is waived unless the waiver is in writing signed by both you and us. Our failure to insist upon your strict performance of any term of this Agreement is not a waiver of the term. Mere lapse of time is not a waiver of any breach of this Agreement. Our waiver of any breach does not affect our right to enforce any of our rights later and does not modify this Agreement. If any part of this Agreement or its application to any person or circumstance is declared void, illegal, or unenforceable, the rest of this Agreement is valid and enforceable.

31. Additional Requirements from Andrews Federal’s Bylaws: To become a member, a person must submit an application, have that application for membership approved for admittance into Andrews Federal and complete payment for one share in Andrews Federal. A member whose share balance is reduced below the par value of one share has six months to increase the balance to at least the par value of one share. Failure to do so can result in the termination of that person’s Andrews Federal membership and any remaining balance in the account may be absorbed by charges. No member may withdraw shareholdings that are pledged as required security on loans without the written approval of the loan officer, except to the extent shares exceed the member’s total primary and contingent liability to Andrews Federal.

No member or authorized signer may withdraw any shareholdings below the amount of the primary or contingent liability to Andrews Federal without the written approval of a loan officer if that member is delinquent as a borrower, or if the borrowers for whom the member is a co-maker, endorser, or guarantor are delinquent. At present, the par value of one regular share in Andrews Federal is $5.00. The dividend period for your account depends on the type of account you have. Please refer to our Truth-In-Savings Disclosures.

B. SUBSTITUTE CHECKS AND YOUR RIGHTS

IMPORTANT INFORMATION ABOUT YOUR CHECKING ACCOUNT

To make check processing faster, federal law permits financial institutions to replace original checks with “substitute checks”. These checks are similar in size to original checks with slightly reduced image of the front and back of the original check. The front of the substitute check states: “This is a legal copy of your check”. You can use it the same way you would use the original check. You may use a substitute check as proof of payment just like the original check. Some or all of the checks that you receive back from us may be substitute checks. This notice describes rights you have when you receive substitute checks from us. The rights in this notice do not apply to original checks or to electronic debit on your account. However, you have rights under other law with respect to those transactions.What are your rights regarding substitute checks?In certain cases federal law provides a special procedure that allows you to request a refund for losses you suffer if a substitute check is posted to your account (for example, if you think that we withdrew the wrong amount from your account or that we withdrew money from your account more than once for the same check. The losses you may attempt to recover under this procedure may include the amount that was withdrawn from your account and fees that were charged as a result of the withdrawal (for example, bounced check fees).

The amount of your refund under this procedure is limited to the amount of your loss or the amount of the substitute check, whichever is less. You are also entitled to dividends on the amount of your refund if your account is a dividend bearing account. If your loss exceeds the amount of the substitute check, you may be able to recover additional amounts under other law. If you use this procedure, you may receive up to $2,500 of your refund (plus dividends if your account earns dividends) within 10 business days after we received your claim and the remainder of your refund (plus dividends if your account earns dividends) not later than 45 calendar days after we received your claim.

We may reverse the refund (including dividends on the refund) if we later are able to demonstrate that the substitute check was correctly posted to your account.

How do you make a claim for a refund?

If you believe that you have suffered a loss relating to a substitute check that you received and that was posted against your account, please contact us at:

Andrews Federal Credit Union

Attn: Support Services

P.O. Box 4000

Clinton, MD 20735-8000

You must contact us within 60 calendar days of the date that we mailed the substitute check in question or the account statement showing the substitute check was posted to your account. We will extend this time period if you were not able to make a timely claim because of extraordinary circumstances.

Your claim must include:

  • A description of why you have suffered a loss (for example, you think the amount withdrawn was incorrect).
  • An estimate of the amount of your loss.
  • An explanation of why the substitute check you received is insufficient to confirm that you suffered a loss.
  • A copy of the substitute check and/or the following information to help us identify the substitute checks: the check number, the name of the person to whom you wrote the check and the amount of the check.

C. ELECTRONIC FUNDS TRANSFER AGREEMENT AND DISCLOSURE

This disclosure and agreement (EFT Agreement) defines your responsibilities and our responsibilities with respect to certain electronic funds transactions. Electronic funds transactions are movements of funds originated other than by deposit/withdrawal slips or checks. In other words, a movement of funds that does not use a paper document.

As used throughout this EFT Agreement, the terms “you” and “your” mean each person who applies for a Card, Online or Mobile Banking access, or the Automated Phone Service and all account owners if the accounts are joint accounts, held jointly and severally. The terms “our,” “us,” and “Andrews Federal” refer to Andrews Federal Credit Union. The word “Card” means the Visa® Debit Card (Check Card) or ATM access device issued to you by us, which permits you to conduct Transactions at automated teller machines (ATMs) owned and operated by us; at automated teller machines and point of sale (POS) terminals that are part of a network that accepts our Card; and at any place that honors Visa® cards for Transactions. The word “PIN” means your Personal Identification Number for your Card and the word “AC” means your Access Code (username/password) for Online Banking Services (“Online Banking” includes our suite of electronic banking services, including Online Banking, Mobile Banking, and Bill Pay) or your login credentials for the Automated Phone Service (Phone Service). The word “PIN/AC” refers to your PIN and/or AC, both individually and collectively. The words “account” and “accounts” mean those Andrews Federal share draft checking and share savings accounts that you may access with a Card, Online Banking Services, or the Phone Service. The word “Transaction” means an electronic funds transaction. These Transactions are performed through the use of ATMs, POS terminals, Online Banking Services, the Automated Phone Service, the Automated Clearing House (ACH) system, and by other electronic means.

You understand that the agreements and rules and regulations applicable to your accounts remain in effect and continue to be applicable, except as specifically modified by this EFT Agreement. In addition, if you have signed another agreement with us governing specific types of Transactions, that other agreement will control if there is a conflict between that agreement and this EFT Agreement. By requesting, receiving, signing, and/or authorizing another person to use your Card and/or your PIN/AC or by using your Card and/or your PIN/AC to conduct Transactions, you agree to the terms of this EFT Agreement:

1) Card Ownership and Use: The Card allows you to make Transactions from your accounts. There are two types of cards—(i) The ATM Card, which permits Transactions at ATMs and merchant POS terminals and (ii) The Visa® Debit Card (Check Card) permits Transactions at ATMs, merchant POS terminals, and any place that honors Visa® cards. Check Cards are debit cards that allow you to access the available funds in your account, within the daily limitations described in 18(h), to purchase goods and services and to receive cash advances from your checking account. Check Cards are NOT credit cards.

You acknowledge that any Card issued by us is our property, and that it may be revoked without notice to you and must be surrendered promptly upon request. Your Card may be used for lawful transactions only. You agree that use of your Card for illegal transactions (including, but not limited to, unlawful internet gambling) will be deemed a default and/or breach of this EFT Agreement and may result in the termination of this EFT Agreement. If you use your Account for illegal transactions, you waive any right to sue us for such illegal transactions or any activity directly or indirectly related to it. Additionally, you agree to indemnify and hold us harmless from any suits or other legal action or liability, directly or indirectly, relating from such illegal transactions.

The presentation of your Card, and if required, the input of your correct PIN, constitutes your authorization to us to make Transactions, which are subject to the provisions of the EFT Agreement applicable to your account. The use of the Card will constitute an immediate withdrawal from and/or demand upon your checking account, whether or not you have signed any sales authorization slip and even though the transaction may not actually be posted to your checking account until a later date.

2) Online Banking Services, Automated Phone Services and AC Choice

(a) Online Banking Services and AC Choice: Online Banking, which includes home banking, mobile banking, and online bill pay, requires entry of your AC and account number to conduct Transactions as described in 18(e). Upon your enrollment in Online Banking and your first access to the Services, you are responsible for establishing a Username and Password (collectively, your AC) unique to you and that only you will know. We will have no record of your new AC. While you may (and should) have separate ACs between the Online Banking Services and the Automated Phone Service, you will only have one AC per Service (i.e. the AC will be the same for each person who has access to the Account via the Service, and a change in the AC by any one of you will change the AC for all of you). You agree that use of your account number and AC shall constitute sufficient verification of your identity to us as well as your authorization to us to make Transactions.

The types of Transactions that you may make using Online Banking Services and any limitations are described in 18(e) and they are binding on you, even if the Electronic Funds Transfer Disclosures do not otherwise apply to you. All Online Banking Service Transactions, unless otherwise noted for you in the Service, will be posted to your Account(s) as of the time you request it and receive confirmation of such Transaction.

Check deposits made through the Online Banking Services, such as through our Remote Deposit Service or through Mobile Deposit, are subject to the terms of our Funds Availability disclosure.

(b) Automated Phone Service and AC Choice: Automated Phone Service is an electronic voice-response system. You may access it through a touch-tone telephone and enter your AC and account number(s) to conduct Transactions as described in 18(e). After your first access to the Phone Service with your initial AC, you are responsible for choosing a new AC and we will have no record of that new AC. The AC will be the same for each person who has access to the account and a change in the AC by any one of you will change the AC for all of you. You agree that use of your account number and AC shall constitute sufficient verification of your identity to us as well as your authorization to us to make Transactions.

The types of Transactions that you may make using the Phone Service and any limitations are described in 18(e) and they are binding on you, even if the Electronic Funds Transfer Disclosures do not otherwise apply to you. All Automated Phone Service Transactions, unless otherwise noted for you in the Service, will be posted to your Account(s) as of the time you request it and receive confirmation of such Transaction.

For information on the posting of ATM Deposit Transactions, see Andrews Federal’s Funds Availability Disclosure.

3) Your Agreements: You agree not to make Transactions that would overdraw any account. If, by mistake, you are permitted to make a Transaction that you should not have been allowed to make, we may charge the amount involved to a valid account or otherwise hold you liable. You agree to follow the instructions posted for use of the ATMs and POS terminals accessible by your Card. You agree to follow the instructions we provide to you in connection with the Automated Phone Service. These instructions will be considered part of the EFT Agreement. When a PIN/AC is required, you cannot make Transactions without the entry of your correct PIN/AC. Entries of an incorrect PIN at an ATM may result in your Card being retained by the ATM. You must then contact us to order a replacement card.

4) PIN/AC and Card Protection: You will hold your PIN/AC in strict confidence. You will not write your PIN on your Card, or on any paper you carry with the Card or on any paper with your Account number(s). You will not write your AC(s) on any paper with your Account number(s). This invites misuse of your Card and Account(s) if these items are lost or stolen. You should protect your PIN/AC and your Card as you would cash, credit cards or checks – your PIN/AC and/or your Card are the “keys” with which someone can access your Accounts.

5) Overdraft Services: Your Debit Card Transactions (one-time purchases) will not be covered under the credit union’s overdraft protection program (Privilege Pay) or other optional overdraft protection services unless you have authorized us to provide this coverage. Transactions made with your ATM/Check Card will not be authorized if there are insufficient funds in your account at the time the transaction request is received if you have not “Opted In” to overdraft protection services coverage. The Credit Union does not offer overdraft coverage of ATM transactions.

6) Loss or Theft: You will notify us immediately of the loss or theft of your Card and/or PIN/AC. You must contact us to request a replacement card. If you recover your Card or PIN/AC after you have notified us, you will not use the recovered Card or PIN/AC and will instead only use the replacements issued.

7) Verification: Visa® purchase receipts, and ATM or POS terminal receipts issued by an ATM or merchant POS terminal not owned by us, are binding on us only after verification by us.

8) Responsibility: You are responsible for all Transactions made by anyone on your account(s) with your AC through Automated Phone Service or with your PIN and/or Card, including unauthorized Transactions, subject to the limitations of applicable law. Legal limitations on your liability for unauthorized transactions, if applicable, are summarized in this document. We have no obligation to monitor the use of your Card or PIN/AC or to notify you if unusual activity occurs. Also, Andrews Federal is not liable for any claims by you against a merchant arising from the purchase of goods or services with your Card. If this Card replaces an existing access device, you agree to destroy that access device immediately upon receipt of your new Card and PIN, if applicable.

9) Deposits: All deposits will be credited to your accounts provisionally, subject to our verification. Funds from deposits may not be available for immediate withdrawal. (Please refer to Andrews Federal’s “Funds Availability Policy” disclosure for details). You agree that our verifications of deposit will be final.

10) Authorized Transactions: You agree to hold us harmless for any and all Transactions by any person you authorize, either expressly or through your actions on your account. You accept responsibility for all Transactions made by an authorized person less than 18 years of age.

11) Liability: We will not be liable for your inability to make Transactions or retrieve your Card, except as otherwise provided. We will not be liable for failure to honor a Card due to improper use or retrieval of the Card by an ATM. You will never use a damaged or expired Card and you will contact us for a replacement Card and PIN if your Card is damaged or expired.

12) Termination and Amendment: We may terminate your right to make Transactions or cancel this EFT Agreement at any time. We may give notice of termination or cancellation, but we are not obligated to do so. Your Card and/or PIN/AC may not be used after we terminate it, or after your account(s) are closed. You may terminate or cancel the use of your PIN/AC, Card, Online Banking Services and/or the Automated Phone Service by giving us written notice. Your written notice of termination will become effective no later than the end of the first business day following our receipt of your notice. Termination by one account owner terminates the PIN and Card device only for that owner; termination by one account owner terminates the AC, Online Banking Services and Automated Phone Service for all account owners. Termination will not affect any liability incurred by you prior to termination. We may change this EFT Agreement at any time by mailing a copy of the changes to your most recent account statement address. Unless we are required to give you advance notice by law, changes are effective on the date changes are mailed. Use of your Card and/or PIN/AC after the effective date of the change will acknowledge your acceptance of that change.

13) System Malfunction: You will not attempt to make a Transaction when the Automated Phone Service, Online Banking Services or an ATM or POS terminal informs you (or other circumstances give you reason to believe) that the respective system is closed or is not operating properly due to a technical malfunction or is unable to initiate the Transaction you desire.

14) Foreign Transactions: Visa® converts any Transaction made to the Card (purchase, credit, cash disbursement, ATM, or reversals) in foreign countries or foreign currency to U.S. dollars. The currency conversion procedure that Visa® International uses multiplies the foreign currency transaction by an exchange rate to convert it into a U.S. dollar amount. The exchange rate between the Transaction currency and the billing currency used for processing international transactions is a rate selected by Visa® from the range of rates available in wholesale currency markets for the applicable central processing date, which rate may vary from the rate Visa® receives, or the government mandated rate in effect for the applicable central processing date, increased by one percent. The exchange rate is subject to change by Visa®. The date the exchange rate is applied is the day before the date the Transaction is processed. This means that the exchange rate applied to your foreign Transaction may differ from the rate in effect on the date of your Transaction.

15) Collection Expenses: If we have to file a lawsuit to collect what you owe us, you will pay our reasonable expenses, including attorneys’ fees.

16) Servicing and Collection Contacts: You agree that we may try to contact you in writing, by e-mail, or using prerecorded /artificial voice messages, text messages, and automatic telephone dialing systems, as the law allows. You also agree that we may try to contact you in these and other ways at any address or telephone number you provide us, even if the telephone number is a cell phone number or the contact results in a charge to you. Such contact may include contact from companies working on our behalf to service your accounts.

17) EFT Agreement Controls: Both you and we will be bound by this EFT Agreement. If there is a conflict between the EFT Agreement and something said by our employees, you agree that this EFT Agreement controls. For accounts opened in New Jersey, this EFT Agreement is governed by federal law and, to the extent not inconsistent with federal law, the internal laws of New Jersey. For accounts opened in the District of Columbia, this EFT Agreement is governed by federal law and, to the extent not inconsistent with federal law, the internal laws of the District of Columbia. For accounts opened in Virginia, this EFT Agreement is governed by federal law and, to the extent not inconsistent with federal law, the internal laws of Virginia. For all other accounts, this Agreement is governed by federal law and, to the extent not inconsistent with federal law, the internal laws of Maryland.

18) Electronic Funds Transfer Disclosures: Unless specifically provided otherwise in the next sentence, the disclosures of this paragraph 18, and the rights and obligations contained therein, apply only to “Regulation E Transactions,” which are Transactions governed by the Federal Electronic Funds Transfer Act and the Consumer Financial Protection Bureau’s Regulation E (Part 1005), made by a natural person whose accounts were established for personal, family or household purposes. Paragraphs 18 (b), (c), (d), (e), (f), (g), (h), (n) and (p) apply to all users.

(a) Member Liability: Notify us AT ONCE if you believe that your Card and/or PIN/AC has been lost or stolen or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning us is the best way of keeping your possible losses down. You could lose all the money in your Account (plus your maximum overdraft line of credit and/or Privilege Pay limit). If a transaction was made with your Card or Card number without your permission and was a Visa transaction, you will have no liability for the transaction unless you were negligent or fraudulent in the handling of your account or Card or PIN/AC. For all other EFT Transactions, if you were negligent in the handling of your account or Card or Access Code, your liability for an unauthorized transaction is determined as follows: If you tell us within 2 business days of the loss/theft, you can lose no more than $50 if someone used your Card and/or PIN/AC without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your Card and/or PIN/AC, and we can prove we could have stopped someone from using your Card and/or PIN/AC without your permission if you had told us, you could lose as much as $500.

Also, if your statement shows transfers that you did not make, including those made by Card, PIN/AC or other means, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the statement was mailed to you. You may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time.

If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

Notice of lost or stolen Cards and/or PINs/ACs, or unauthorized Transactions, is considered given to us whether notice is given in person, by telephone, or in writing. If you notify us in writing, notice is considered to be given at the time you place the notice in the mail, or when you deliver the notice for transmission to us by any other reasonable means of delivery. For your protection, we require that all verbal notices be followed up in writing.

(b) Address and Telephone Number: If you believe your Check Card and/or PIN/AC has been lost or stolen, call 800.449.7728. You may call this number 24 hours a day, 7 days per week. If you believe your ATM Card and/or PIN/AC has been lost or stolen, or if you believe that someone has transferred or may transfer money from your Account without your permission, call us at 301.702.5500, or 800.487.5500 or outside the U.S. 00800.487.56267. You may call this number 24 hours a day, 7 days a week. You may also write to us at the following address:

Andrews Federal Credit Union

Attn: Card Support Services

P.O. Box 4000

Clinton, MD 20735-8000

In all cases, an unauthorized Regulation E Transaction must be reported using the procedures outlined in Paragraph 18(q).

You should also call the number or write to the address listed above if you believe a transfer has been made using the information from your check without your permission.

(c) Business Day Disclosure: Our business days are Monday through Friday between 8:00 AM and 7:00 PM (EST). Holidays are not considered business days.

(d) Card Account Access: You may use your ATM Card or Check Card to:

  • Withdraw cash from your Andrews Federal checking and savings accounts at ATMs;
  • Transfer funds between your Andrews Federal checking and savings accounts at ATMs;
  • Make balance inquiries on your Andrews Federal checking and savings accounts at ATMs;Terms and Conditions
  • Make deposits to your Andrews Federal checking and savings accounts at designated Andrews Federal ATMs;
  • Make payments to certain Andrews Federal loan accounts at Andrews Federal ATMs;
  • Pay for purchases at POS terminals where our Card is accepted, by entering your Card and PIN (POS Purchases). As part of the purchase, you may be able to get cash back depending on the policies of the provider of the goods or services.

In addition, you may also use your Visa® DEBIT CARD to:

  • Pay for purchases directly from your Andrews Federal checking account wherever you see the Visa®symbol displayed (Visa® Purchases, i.e. one time debit card purchases);
  • Withdraw cash from your Andrews Federal checking account, via a cash advance from a participating Visa® financial institution.
  • Make purchases online via a computer or mobile device.
  • Pay bills and other recurring debits.

Your Check Card CANNOT be used for any illegal transactions to include illegal internet gambling. Your Check Card CANNOT be used for Visa® Purchases until you confirm that you have received the Card and request that it be activated, by calling 800.527.7728. For outside the US, call collect 727.540.9434. Furthermore, your Check Card cannot be used for ATM Transactions or POS Purchases until you receive your new PIN.

(e) Automated Phone and Online Banking Services Account Access and Limitations: You may use your AC and Account number(s) to:

  • Transfer funds between your Andrews Federal checking and savings accounts;
  • Make balance inquiries on your Andrews Federal checking and savings accounts;
  • Make deposits and withdrawal inquires on your Andrews Federal checking and savings accounts;
  • Make payments to certain Andrews Federal loan accounts;
  • Make balance and transaction inquiries on certain Andrews Federal loan accounts;
  • Make a request that a stop payment be placed on a check you have written, which request will be effective for only six months;
  • Make withdrawals from your Andrews Federal checking and savings accounts by requesting a check be mailed to the address to which account statements are mailed;
  • Make payments to third parties via check withdrawals or electronic payments via Bill pay (Online Banking Services only);
  • View year to date dividend, loan interest, and other tax related account information (Online Banking Services only);
  • Change your account address, email address, or phone numbers (Online Banking Services only);
  • Transfer funds to/from your Andrews account to/from your outside bank account (Online Banking Services only);
  • Request Euro Bill Payment transfers (Online Banking Services only);
  • Make check deposits using My Deposit Remote Deposit Capture or Mobile Deposit (Online Banking Services only);
  • Scan/photograph and upload check images for deposit to your account (Online Banking Services only).

Except as provided in the next sentence, you may make any number of Transactions between your accounts or from your accounts through the Automated Phone or Online Banking Services as long as you stay within the collected funds for the account. Andrews Federal, in accordance with Federal Reserve Board Regulation D, permits six (6) total telephone, online or preauthorized transfers (which includes automatic transfers to cover check overdrafts) per month from any share savings account. There are no such limits on transfers from a share draft checking account. For security reasons, there may be other limits on the number or dollar amount of Transactions you may make through the Automated Phone or Online Banking Services.

(f) Electronic Check Conversion: You may authorize a merchant or other payee to make a one-time electronic payment from your Account using information from your check to pay for purchases or pay bills.

(g) Charges and Fees: Transactions are subject to charges as indicated in the current Schedule of Fees, a copy of which was provided when you opened your account and which is available at any time at https://www.andrewsfcu.org/schedule-of-fees.html. When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used (and you may be charged a fee for a balance inquiry even if you do not complete a fund transfer).

(h) Limitations on Frequency and Dollar Amounts of Transactions: There are limitations on the dollar amounts of Transactions that you may make with your Card per processing cycle (approximately daily) per Card account number.

  • For cash withdrawals at ATMs, the limit is the lesser of your available account or $500 ($200 for Youth Accounts).
  • For purchases, including cash back at POS terminals (if available), the limit depends on whether or not you are required to enter your PIN to complete the Transaction. For POS purchases where your PIN is required, the limit is the lesser of your available account balance or $1,000 ($200 for Youth Accounts).
  • If your Transaction is being processed as a Visa® Purchase, without the entry of a PIN, the Transaction limit is the lesser of your available Share Draft account balance or $3,000 ($400 for Youth Accounts). Visa® Purchase transactions are limited to 25 per business day.
  • Some merchants may allow cash back on a POS transaction requiring a PIN. Your limit for Transactions is the lesser of your account balance or $1,000 ($200 for Youth Accounts).
  • For cash withdrawals at ATMs that do not dispense US Dollars, the limitations described in this schedule will be in US Dollar equivalents.

(i) Periodic Statements: You will get a monthly account statement unless there are no Transactions in a particular month. In any case, you will get a statement at least annually.

(j) Receipts: You can get a receipt for each Transaction to or from your account that was made at an ATM. You can get a receipt for each purchase of goods or services from your checking account that was made at a POS terminal. You can get the receipt for a Transaction processed as a Visa® Purchase when the Transaction is made. You agree that we will not return, with your account statement, the original, copy, or facsimile of any sales draft or cash withdrawal slip originated by you through the use of your Check Card.

(k) Preauthorized Deposit Verification: If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you may or may not receive proof of the payment from the person or company making the payment. If such person or company normally gives you notice of payment, you will not receive any other notice from us. If the person or company does not give such notice, you can call us at the telephone number listed in the section of this EFT Agreement dealing with reporting a lost PIN/TAC or the number appearing on the periodic statement under “Direct Inquiries To” in order to find out whether or not the deposit was made. You may also review your transaction history in Online Banking to determine if the deposit was made.

(l) Stop Payments of Preauthorized Payments: You may stop payments or transfers to persons or companies other than us. Payments to us are governed by the terms of the automatic payment authorization form and not this EFT Agreement. If you have authorized us in advance to make regular payments out of your account to other persons or companies, you can stop any of these payments. You must call us at the telephone number listed in the section of this EFT Agreement dealing with reporting a lost PIN/TAC or write us at the address listed in that section in time for us to receive your request 3 business days or more before the payment is scheduled to be made. The charge for each stop payment order you give us is listed in our Schedule of Fees. If you wish to stop all future payments to another person or company, we will do so upon notice from you as provided in this section, but you must also revoke your authorization to that other person or company to take payments out of your account and you must send us a copy. If you do not give us a copy of your revocation notice within 14 days of your initial request to us, we may honor subsequent debits from the person or company against your account. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

(m) Notice of Varying Amount of Preauthorized Payments: If preauthorized payments to persons or companies vary in amount, the person or company you are going to pay will tell you 10 days before each payment when it will be scheduled and how much it will be. You may choose instead with the person or company receiving the payment that you will get this notice only when the payment would differ by more than a certain amount from a previous payment, or when the amount would fall outside certain limits that you set.

(n) Information Updating Service and Authorizations: If you have authorized a merchant to bill charges to your Card on a recurring basis, it is your responsibility to notify the merchant in the event your Card is replaced, your account information (such as Card number or expiration date) changes, or your account is closed. However, if your Card is replaced or your Account information changes, you authorize us, without obligation on our part, to provide the updated account information to the merchant in order to permit the merchant to bill recurring charges to your Card. You authorize us to apply such recurring charges to your Card until you notify us that you have revoked authorization for the charges to your Card.

Your Card is automatically enrolled in an information updating service. Through this service, your updated account information (such as Card number or expiration date) may be shared with participating merchants to facilitate continued recurring charges. Updates are not guaranteed before your next payment to a merchant is due. You are responsible for making direct payment until recurring charges resume. To revoke your authorization allowing us to provide updated account information to a merchant, please contact us.

(o) Preauthorized Charges: We may suspend preauthorized recurring charges with merchants if, for example, your Card is lost or stolen. You default, or we change your account for any reason. If preauthorized recurring charges are suspended, you are responsible for making direct payment for such charges until you contact the merchant to reinstate recurring charges.

(p) No Stop Payment on Card Transactions: You do not have the right to stop payment on any sales draft or cash withdrawal slip originated by the use of your Card; the use of your Card to make purchases or obtain cash results in an immediate debit of funds against your account.

(q) Our Liability. If we do not complete a Transaction to or from your account in time, or in the correct amount according to this EFT Agreement, we will be liable for your losses or damages. However, there are some exceptions. For instance, we will NOT be liable for:

  • If, through no fault of ours, you do not have enough money in your account to make the Transaction;
  • If the Transaction would go over the credit limit on your overdraft line of credit;
  • If the ATM where you are making the Transaction does not have enough cash;
  • If the ATM, POS terminal or Automated Phone Service was not working properly and you knew about the breakdown when you started the Transaction;
  • If circumstances beyond our control (such as fire or flood) prevent the Transaction, despite reasonable precautions that we have taken;
  • If you have not properly followed instructions for operation of the ATM, POS terminal or Automated Phone Service;
  • If the funds in your account are subject to legal process or similar encumbrance;
  • If the Transaction would exceed one of the established limits contained in this EFT Agreement or in Andrews Federal’s Terms and Conditions disclosure or other account disclosures that have been provided to you.

(r) Account Information. We will disclose information to third parties about your account or the Transactions that you make as follows:

  • When it is necessary for completing Transactions;
  • To verify the existence and condition of your account for a third party, such as a credit bureau or merchant;
  • In the course of making reports or returns required by federal or state law, to comply with any government agency, court order, or applicable law and to our supervisory agency;
  • As permitted by applicable state law, including the Maryland Confidential Financial Records Act;
  • As permitted by federal law, including the Right to Financial Privacy Act and the Fair Credit Reporting Act;
  • As described in the Privacy Notice we give you from time to time;
  • To our affiliates; and
  • When you authorize us to do so.

(s) In Case of Errors or Questions about Your Electronic Transfers.

Telephone us at 301.702.5500 or 800.487.5500 or write to us at:

Andrews Federal Credit Union

Attn: Card Support Services

P.O. Box 4000

Clinton, MD 20735-8000

As soon as you can, if you think your statement or receipt is wrong, or if you need more information about a Transaction listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

1. Tell us your name and account number;

2. Describe the error or the Transaction you are unsure about, and explain as clearly as you can why you need more information;

3. Tell us the dollar amount of the suspected error.

If you notify us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and we will promptly correct any errors. However, if we need more time, we may take up to 45 days to investigate your complaint or questions. If we decide to do this, we will provisionally credit your account, for the disputed amount, within 10 business days after hearing from you so that you will have use of the money during the time that it takes us to complete our investigation. If we ask you to put your complaint or question in writing, and we do not receive it within 10 business days, we may choose not to provisionally credit your account.

For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three business days of completing our investigation. If we decide that there was no error, we will send you a written explanation. If provisional credit was given but no error was found, we will debit the provisional amount from your account or will otherwise hold you liable for repayment. You may ask for copies of the documents that we used in our investigation.

(t) Use of ATMs and Night Deposit Facilities.

When using ATMs, you should:

1. Be aware of your surroundings when using an ATM, particularly during the hours of darkness;

2. Be accompanied by another person when using an ATM during the hours of darkness;

3. Review the machine before inserting or swiping your card to determine if it is in working order and to identify if any machine components (like the card swipe) have been tampered with;

4. Refrain from displaying cash. Place cash in a pocket or purse as soon as the Transaction is completed, and count cash in the safety of a locked enclosure such as a car or home;

5. Use another ATM or return at a later time if anything suspicious is noticed;

6. Cancel a transaction, place the access device in a pocket, and leave if anything suspicious is noticed when using an ATM; and

7. Immediately report all crimes to us or to the operator of the ATM and to local law enforcement officials.

Similar precautions should be followed when using a night deposit facility.

April 2018

Current dividend rates and corresponding yields for all products are available on our website, www.andrewsfcu.org. You may also obtain current rate information by calling us at 800.487.5500 (U.S.) or 0800.487.56267 (outside U.S.).

GENERAL DEFINITIONS

In this disclosure the words “you” and “your(s)” mean everyone that signs any Signature Card or is authorized to make Transactions regarding your account(s) as provided herein or by governing law, including any account service(s). “Credit Union,” “We,” “Us,” or “Our” means Andrews Federal the Credit Union providing this Disclosure, to you. The terms listed in this disclosure apply to each savings account type as listed below and described herein and are available on consumer accounts used primarily for household and personal uses (not commercial accounts).

BASE SHARE SAVINGS ACCOUNT

Dividends: This is a variable rate account. The disclosed dividend rate and corresponding annual percentage yield may change at our sole discretion, at any time, and without notice.

Accrual of Dividends: Dividends begin to accrue on the business day that cash or non-cash items (for example, checks) are deposited. Dividends are calculated by the average daily balance method, which applies a periodic rate to the average daily balance in the account for the period (quarter). The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. We then apply the dividend rate shown on the current rate schedule as being applicable to the average daily balance in the account to the entire average daily balance to determine the amount of dividends you have earned.

Minimum Balance to Earn: You must maintain a minimum average daily balance of $100.00 in your account to obtain the dividend rate and corresponding annual percentage yield disclosed.

Minimum to Open and/or Maintain: The minimum amount to open and maintain this account is the purchase of a $5.00 (par value) share in the Credit Union. Additional deposits may be made in any amount and at any time.

Compounding and Crediting: Dividends are credited and compounded quarterly. For this account, the dividend period is quarterly; for example, the beginning date of the first dividend period of the calendar year is January 1 and the ending date of such dividend period is March 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above, is March 31. Dividends are based on our current income and available earnings, after required transfer to reserves, at the end of each dividend period and, thus, cannot be guaranteed. Federal regulations prohibit payment of dividends in excess of available earnings.

Transaction Limitations: There are limits on certain withdrawals and transfers that may be made from this account. Subject to availability, up to six preauthorized, automatic, or telephonic transfer of funds are permitted from your account per month to another of your accounts with us or to a third party. Preauthorized, automatic, or telephonic transfers include transfers made through the Automated Phone Service, Online and Mobile Banking, or Contact Center from this savings account to any of your other accounts with us or to a third party; overdraft agreements where money is automatically taken from this account to cover overdrafts in any of your other accounts; and preauthorized, automatic transfers or payments (ACH or draft) made at a predetermined time from the account to any of your other accounts with us or to a third party. The date the transfer or payment clears the account will determine whether these limits have been exceeded during any month. We have no duty to honor withdrawals or transfers beyond the applicable limits. If, within our sole discretion, we honor withdrawals or transfers that are beyond the applicable limits, we may impose excess transaction fees as described in the Schedule of Fees. IF THESE LIMITATIONS ARE EXCEEDED, WE MAY, IN OUR SOLE DISCRETION, BUT AS PERMITTED BY LAW, CLOSE YOUR ACCOUNT AND/OR TRANSFER FUNDS TO ANOTHER ACCOUNT THAT YOU ARE ELIGIBLE TO MAINTAIN. There is no limit on the frequency or amount of withdrawals or transfers that may be made either in person or (subject to availability) by mail, messenger, telephone (if a check for the withdrawn funds is mailed directly to you) or ATM, but each such withdrawal or transfer must be made only using those forms and devices provided or approved by us for this type of account. Also, there is no limitation on transfers to Andrews Federal for the purpose of repaying your loans with us and any associated expenses. Notwithstanding any other provision, we may at any time require you to give written notice of an intention to withdraw or transfer funds from the account not less than seven days and up to 60 days prior to withdrawal.

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

The following terms apply to the:

  • Other Savings Account
  • Planners’ Savings Account
  • VISA Secured Account*
  • IRA Savings Account**
  • Coverdell ESA Savings**

Dividends: This is a variable rate account. The disclosed dividend rate and the corresponding prospective annual percentage yield may change at our sole discretion, at any time, and without notice.

Accrual of Dividends: Dividends begin to accrue on the business day that cash or non-cash items (for example, checks) are deposited. Dividends are calculated by the average daily balance method, which applies a periodic rate to the average daily balance in the account for the period (quarter). The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. We then apply the dividend rate shown on the current rate schedule as being applicable to the average daily balance in the account to the entire average daily balance to determine the amount of dividends you have earned.

Minimum Balance to Earn: You must maintain a minimum average daily balance of $100.00 in your account to obtain the dividend rate and corresponding annual percentage yield disclosed.

Minimum Open and/or Maintain: There is no minimum amount to open this account. Additional deposits may be made in any amount and at any time. There is no minimum balance required to maintain this account.

Compounding and Crediting: Dividends are compounded and credited quarterly. For this account, the dividend period is quarterly, for example, the beginning date of the first dividend period of the calendar year is January 1 and the ending date of such dividend period is March 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above, is March 31. Dividends are based on our current income and available earnings, after required transfer to reserves, at the end of each dividend period and, thus, cannot be guaranteed. Federal regulations prohibit payment of dividends in excess of available earnings.

Transaction Limitations: There are limits on certain withdrawals and transfers that may be made from this account. Subject to availability, up to six preauthorized, automatic, or telephonic transfers of funds are permitted from your account per month to another of your accounts with us or to a third party. Preauthorized, automatic, or telephonic transfers include transfers made through the Automated Phone Service, Online and Mobile Banking, or Contact Center from this savings account to any of your other accounts with us or to a third party; overdraft agreements where money is automatically taken from this account to cover overdrafts in any of your other accounts; and preauthorized, automatic transfers or payments (ACH or draft) made at a predetermined time from the account to any of your other accounts with us or to a third party. The date the transfer or payment clears the account will determine whether these limits have been exceeded during any month. We have no duty to honor withdrawals or transfers beyond the applicable limits. If, within our sole discretion, we honor withdrawals or transfers that are beyond the applicable limits, we may impose excess transaction fees as described in the Schedule of Fees. IF THESE LIMITATIONS ARE EXCEEDED, WE MAY, IN OUR SOLE DISCRETION, BUT AS PERMITTED BY LAW, CLOSE YOUR ACCOUNT AND/OR TRANSFER FUNDS TO ANOTHER ACCOUNT THAT YOU ARE ELIGIBLE TO MAINTAIN. There is no limit on the frequency or amount of withdrawals or transfers that may be made either in person or (subject to availability) by mail, messenger, telephone (if a check for the withdrawn funds is mailed directly to you) or ATM, but each such withdrawal or transfer must be made using only those forms and devices provided or approved by us for this type of account. Also, there is no limitation on transfers to Andrews Federal for the purpose of repaying your loans with us and any associated expenses. Notwithstanding any other provision, we may at any time require you to give prior written notice of an intention to withdraw or transfer funds from the account not less than seven days and up to 60 days prior to withdrawal.

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

*The VISA Secured Account is a limited use account, for the purpose of securing a VISA Secured Card balance. Refer to your card disclosure and agreement for more information regarding this account type.

**The IRA Savings and Coverdell ESA Savings accounts are subject to additional terms and conditions. Refer to your plan documents for more details.

The following terms apply to the:

  • Holiday Club Account
  • Vacation Club Account

Dividend Rate: This is a variable rate account. The disclosed dividend rate and the corresponding prospective annual percentage yield may change at our sole discretion, at any time, and without notice.

Accrual of Dividends: Dividends begin to accrue on the business day that cash or non-cash items (for example, checks) are deposited. Dividends are calculated by the average daily balance method, which applies a periodic rate to the average daily balance in the account for the period (quarter). The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. We then apply the dividend rate shown on the current rate schedule as being applicable to the average daily balance in the account to the entire average daily balance to determine the amount of dividends you have earned.

Minimum Balance to Earn: There is no minimum balance required to obtain the dividend rate and corresponding annual percentage yield disclosed.

Minimum to Open and/or Maintain: There is no minimum amount to open this account. Additional deposits may be made in any amount and at any time. There is no minimum balance required to maintain this account.

Compounding and Crediting: Dividends are compounded and credited quarterly. For this account, the dividend period is quarterly, for example, the beginning date of the first dividend period of the calendar year is January 1 and the ending date of such dividend period is March 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above, is March 31. Dividends are based on our current income and available earnings, after required transfer to reserves, at the end of each dividend period and, thus, cannot be guaranteed. Federal regulations prohibit payment of dividends in excess of available earnings.

Transaction Limitations: After the club account is opened, you may make deposits to it until the Maturity Date. Withdrawals during the term of the club account are subject to early withdrawal penalties.

Maturity Date and Renewal Policies: The Maturity Date of all Holiday Club accounts is November 1st; the Maturity Date of all Vacation Club accounts is May 1st. The term of your club account will vary depending on the open date of the club account in relation to the Maturity Date. Upon maturity, all funds in your club account as of the Maturity Date will be automatically transferred to your Base Share Savings account. Your club account will automatically renew as of the Maturity Date, with the new Maturity Date to be set for November 1st or May 1st of the following calendar year (depending on club type). You will have a grace period of ten (10) calendar days after the Maturity Date during which you may withdraw funds, and/or change the terms of your club account without penalty. You may choose to close your club account at any time, but withdrawals of funds in the club account outside of the grace period and prior to the Maturity Date will be subject to an Early Withdrawal Penalty.

Early Withdrawal Penalties: A penalty will be charged if you withdraw any or all of the funds in the club account prior to the Maturity Date. For the amount of the fee, refer to our Schedule of Fees and refer to the “Club Account Early Withdrawal Penalty Fee.” If the amount being withdrawn together with accrued but unpaid dividends is insufficient to pay the penalty, the Credit Union may deduct the balance of the penalty from any funds remaining in the club account, as applicable or in any other of your accounts at the Credit Union; or, on our request, you will pay us the balance of the penalty.In certain circumstances such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty.

Withdrawal of Dividends Prior to Maturity: The annual percentage yield is based on an assumption that dividends will remain in the club account until maturity. A withdrawal will reduce earnings. Fees may reduce earnings on the account.

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

The following terms apply to the:

  • Money Market Account
  • IRA Money Market***
  • Roth IRA Money Market ***

Dividend Rate: This is a variable rate account. The disclosed dividend rate and corresponding annual percentage yield may change at our sole discretion, at any time, and without notice.

Accrual of Dividends: Dividends begin to accrue on the business day that cash or non-cash items (for example, checks) are deposited. Dividends are calculated by the average daily balance method, which applies a periodic rate to the average daily balance in the account for the period (month). The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. We then apply the dividend rate shown on the current rate schedule as being applicable to the average daily balance in the account to the entire average daily balance to determine the amount of dividends you have earned.

Minimum Balance to Earn: There is no minimum average daily balance required to earn dividends, but higher average daily balances may earn higher dividend rates.

Minimum to Open and/or Maintain: The minimum amount to open a Money Market account is $1,000.00. Additional deposits may be made in any amount and at any time. There is a minimum balance requirement of $1,000.00 to avoid a monthly service charge (fee does not apply to the IRA Money Market or Roth IRA Money Market).***

See Andrews Federal Schedule of Fees for information regarding the Low Balance fee for the Money Market Account.

Compounding and Crediting: Dividends are credited and compounded monthly. For this account, the dividend period is monthly, for example, the beginning date of the first dividend period of the calendar year is January 1 and the ending date of such dividend period is January 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above, is January 31. Dividends are based on our current income and available earnings, after required transfer to reserves, at the end of each dividend period and, thus, cannot be guaranteed. Federal regulations prohibit payment of dividends in excess of available earnings.

Transaction Limitations: There are limits on certain withdrawals and transfers that may be made from this account. Subject to availability, up to six preauthorized, automatic, or telephonic transfers of funds are permitted from your account per month to another of your accounts with us or to a third party. Preauthorized, automatic, or telephonic transfers include transfers made through the Automated Phone Service, Online and Mobile Banking, or Contact Center from this money market account to any of your other accounts with us or to a third party; overdraft agreements where money is automatically taken from this account to cover overdrafts in any of your other accounts; and preauthorized, automatic transfers or payments (ACH or draft) made at a predetermined time from the account to any of your other accounts with us or to a third party. The date the transfer or payment clears the account will determine whether these limits have been exceeded during any month. We have no duty to honor withdrawals or transfers beyond the applicable limits. If, within our sole discretion, we honor withdrawals or transfers that are beyond the applicable limits, we may impose excess transaction fees as described in the Schedule of Fees. IF THESE LIMITATIONS ARE EXCEEDED, WE MAY, IN OUR SOLE DISCRETION, BUT AS PERMITTED BY LAW, CLOSE YOUR ACCOUNT AND/OR TRANSFER FUNDS TO ANOTHER ACCOUNT THAT YOU ARE ELIGIBLE TO MAINTAIN. There is no limit on the frequency or amount of withdrawals or transfers that may be made either in person or (subject to availability) by mail, messenger, telephone (if a check for the withdrawn funds is mailed directly to you) or ATM, but each such withdrawal or transfer must be made only using those forms and devices provided or approved by us for this type of account. Also, there is no limitation on transfers to Andrews Federal for the purpose of repaying your loans with us and any associated expenses. Notwithstanding any other provision, we may at any time require you to give written notice of an intention to withdraw or transfer funds from the account not less than seven days and up to 60 days prior to withdrawal.

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

*** The IRA Money Market and Roth IRA Money Market accounts are subject to additional terms and conditions. Refer to your plan documents for more details. The Money Market Low Balance fee does not apply to the IRA Money Market or Roth IRA Money Market.

The following terms apply to the: Free Checking Account

Dividend Rate: This is a non-dividend bearing account.Minimum to Open and/or Maintain: There is no minimum amount to open or maintain this account. Additional deposits may be made in any amount at any time. Overdraft and Non-Sufficient funds fees may apply if you attempt to pay a check or other debit transaction from this account in an amount that exceeds your available account balance.

Transaction Limitations: There is no limit on the frequency or amount of withdrawals or transfers that may be made directly to another of your accounts with us, or to third parties, either in person or by (subject to availability) negotiable order of withdraw, check, draft, debit card, electronic order, or instruction, mail, messenger, telephone, or ATMs, but each such withdrawal or transfer must be made only using those forms and devices provided or approved by us for this type of account. Notwithstanding any other provision, we may at any time require you to give prior written notice of an intention to withdraw or transfer any funds from the account not less than seven days and up to 60 days prior to withdrawal.

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

The following terms apply to the: Advantage Checking Account

Dividend Rate: This is a variable rate account. The disclosed dividend rate and corresponding annual percentage yield may change at our sole discretion, at any time, and without notice.

Accrual of Dividends: Dividends begin to accrue on the business day that cash or non-cash items (for example, checks) are deposited. Dividends are calculated by the average daily balance method, which applies a periodic rate to the average daily balance in the account for the period (quarter). The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. We then apply the dividend rate shown on the current rate schedule as being applicable to the average daily balance in the account to the entire average daily balance to determine the amount of dividends you have earned.

Minimum Balance to Earn: You must maintain a minimum average daily balance of $1,500.00 in your account to obtain the dividend rate and corresponding annual percentage yield disclosed.

Minimum to Open and/or Maintain: There is no minimum amount to open this account. You must maintain a minimum average daily balance of $1,500.00 in this account to avoid a monthly service fee. See the Schedule of Fees for information regarding the Monthly Service Fee on the Advantage Checking Account. Additional deposits may be made in any amount and at any time. Overdraft and Non-Sufficient funds fees may apply if you attempt to pay a check or other debit transaction from this account in an amount that exceeds your available account balance.

Compounding and Crediting: Dividends are credited and compounded monthly. For this account, the dividend period is monthly, for example, the beginning date of the first dividend period of the calendar year is January 1 and the ending date of such dividend period is January 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above, is January 31. Dividends are based on our current income and available earnings, after required transfer to reserves, at the end of each dividend period and, thus, cannot be guaranteed. Federal regulations prohibit payment of dividends in excess of available earnings.

Transaction Limitations: There is no limit on the frequency or amount of withdrawals or transfers that may be made directly to another of your accounts with us or to third parties, either in person or by (subject to availability) negotiable order of withdraw, check, draft, debit card, electronic order, or instruction, mail, messenger, telephone, or ATMs, but each such withdrawal or transfer must be made only using those forms and devices provided or approved by us for this type of account. Notwithstanding any other provision, we may at any time require you to give prior written notice of an intention to withdraw or transfer any funds from the account not less than seven days and up to 60 days prior to withdrawal.

Refer to Andrews Federal’s Schedule of Fees, Membership Guide and Rate Sheet for additional account terms and conditions.

The following terms apply to the: Second Chance Checking Account

Dividend Rate: This is a non-dividend bearing account.

Minimum to Open and/or Maintain: There is no minimum amount to open this account. There is no minimum amount to maintain this account. An ACH direct deposit is required each month in order to avoid a monthly service charge. See Andrews Federal Schedule of Fees for information regarding the Monthly Service Fee on the Second Chance Checking Account. Additional deposits may be made in any amount and at any time. Non-Sufficient funds fees may apply if you attempt to pay a check or other debit transaction from this account in an amount that exceeds your available account balance.

Transaction Limitations: There is no limit on the frequency or amount of withdrawals or transfers that may be made directly to another of your accounts with us or to third parties, either in person or by (subject to availability) negotiable order of withdraw, check, draft, debit card, electronic order, or instruction, mail, messenger, telephone, or ATMs, but each such withdrawal or transfer must be made only using those forms and devices provided or approved by us for this type of account. Notwithstanding any other provision, we may at any time require you to give prior written notice of an intention to withdraw or transfer any funds from the account not less than seven days and up to 60 days prior to withdrawal.

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

The following terms apply to the:

  • Fixed Rate Share Certificates (various terms available)
  • Fixed Rate IRA Share Certificates (various terms available)****
  • Fixed Rate Roth IRA Share Certificates (various terms available)****
  • Fixed Rate Coverdell ESA Share Certificates (various terms available)****
  • Nest Egg (Fixed Rate) IRA, Roth IRA, and Coverdell ESA Share Certificates****

Andrews Federal is pleased to offer share certificates in a variety of terms. These terms apply to all Share Certificates, including those that are part of an IRA, Roth IRA, or Coverdell ESA plan (unless otherwise noted here). We may also offer Share Certificates with special rates and terms for a limited-time.  If you are opening an IRA, Roth IRA, Coverdell ESA, or Special share certificate, please refer to your specific plan documents for additional terms and conditions that may apply to your share certificate.  Please refer to our website, www.andrewsfcu.org, to see what terms we are currently offering.

Dividend Rate: The current dividend rate and annual percentage yield will remain in effect for the entire term of your certificate but may change each time the certificate is renewed to equal the dividend rate and annual percentage yield being offered then by the Credit Union on new certificates of deposit for the same term as your original deposit (or the closest available type and term).

Accrual of Dividends: Dividends begin to accrue on the business day that cash or non-cash items (for example, checks) are deposited. Dividends are calculated by the average daily balance method, which applies a periodic rate to the average daily balance in the account for the period (quarter). The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. We then apply the dividend rate shown on the current rate schedule as being applicable to the average daily balance in the account to the entire average daily balance to determine the amount of dividends you have earned.

Minimum Balance to Earn: You must maintain a minimum average balance of $1,000.00 in your share certificate to obtain the disclosed annual percentage yield.

Minimum to Open and/or Maintain: The minimum amount to open and maintain a share certificate is $1,000.00.

Compounding and Crediting: Unless otherwise paid, dividends will be compounded and credited every quarter. For example, the beginning date of the first dividend period of the calendar year is January 1, and the ending date of such dividend period is March 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above, is March 31. Dividends are based on our current income and available earnings, after required transfer to reserves, at the end of each dividend period and thus cannot be guaranteed. Federal regulations prohibit payment of dividends in excess of available earnings.

Transaction Limitations: After the share certificate is opened, you may not make deposits to it until the maturity date stated within your account disclosure. Dividends credited during the term may be withdrawn at any time during the term; withdrawing dividends can reduce future earnings. Dividends not withdrawn become part of the principal of the share certificate when the share certificate is renewed for another term. Withdrawals of principal during the term are subject to early withdrawal penalties. If you close your share certificate prior to maturity, you will receive the dividends that you earned through the closing date but that have not been previously credited.

Early Withdrawal Penalties (a penalty may be imposed for principal withdrawals before maturity):

  • If your has an original maturity of less than 24 months, we will charge a penalty equal to 90 days of dividends.
  • If your account has an original maturity date of 24 months or greater, we will charge a penalty equal to 180 days of dividends.
  • Certain Special share certificates (i.e. 55-month or 84-month) may carry a penalty equal to 360 days of dividends.

If the principal amount being withdrawn together with accrued but unpaid dividends is insufficient to pay the penalty, the Credit Union may deduct the balance of the penalty from any funds remaining in the share certificate, as applicable or in any other of your accounts at the Credit Union; or, at our request, you will pay us the balance of the penalty.

In certain circumstances such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty. Different terms and conditions may apply to IRA, Roth IRA, or Coverdell ESA accounts; see your specific plan documents for more details.

Withdrawal of Dividends Prior to Maturity: The disclosed annual percentage yield assumes that dividends will remain on deposit until maturity. You may alternatively elect to have your dividends transferred to another account with the Credit Union. A withdrawal of dividends before maturity will reduce earnings. Fees may also reduce earnings.

Renewal Policies: Your share certificate will automatically renew at maturity. You may alternatively elect to have your share certificate, upon maturity, transferred to another account with the Credit Union; if the Credit Union elects to not renew your share certificate automatically, we will notify you of this prior to your maturity date. Upon automatic renewal, we will place the funds, plus any dividends not already paid to you, in a new share certificate of the same type and for the same term as your original deposit (or the closest available type and term), at the dividend rate and annual percentage yield we are offering as of your maturity date for share certificates of that type and term (unless we notify you otherwise prior to maturity). You will have a grace period of ten (10) calendar days after the maturity date during which you may withdraw funds, add to principal and/or change the terms of your share certificate without penalty.

Pledge for Share Certificate Secured Loan: Fixed-rate share certificates can be pledged as collateral for a secured loan (not applicable to IRA, Roth IRA, or Coverdell ESA Fixed-rate share certificates).

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

**** IRA, Roth IRA, and Coverdell ESA share certificate accounts are subject to additional terms and conditions. Refer to your plan documents for more details.

The following terms apply to the: Jumbo Share Certificates (various terms available)

Andrews Federal is pleased to offer Jumbo share certificates in a variety of terms. Please refer to our website, www.andrewsfcu.org, for current terms.

Dividend Rate: The disclosed dividend rate and annual percentage yield will remain in effect for the entire term of your Jumbo share certificate but may change each time the Jumbo share certificate is renewed to equal the dividend rate and annual percentage yield being offered then by the Credit Union on new Jumbo share certificates for the same term as your original deposit (or the closest available type and term).

Accrual of Dividends: Dividends begin to accrue on the business day that cash or non-cash items (for example, checks) are deposited. Dividends are calculated by the average daily balance method which applies a periodic rate to the average daily balance in the account for the period (quarter). The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. We then apply the dividend rate shown on the current rate schedule as being applicable to the average daily balance in the account to the entire average daily balance to determine the amount of dividends you have earned.

Minimum Balance to Earn: You must maintain a minimum average balance of $10,000.00 in your Jumbo share certificate to obtain the disclosed annual percentage yield. (Some Jumbo share certificate specials may have a different minimum balance to earn, refer to your opening disclosure for details).

Minimum to Open and/or Maintain: The minimum amount to open and maintain a Jumbo share certificate is $10,000.00. (Some Jumbo share certificate specials may have a different minimum balance to earn, refer to your opening disclosure for details).

Compounding and Crediting: Unless otherwise paid, dividends will be compounded and credited every quarter. For example, the beginning date of the first dividend period of the calendar year is January 1 and the ending date of such dividend period is March 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above, is March 31. Dividends are based on our current income and available earnings, after required transfer to reserves, at the end of each dividend period and, thus, cannot be guaranteed. Federal regulations prohibit payment of dividends in excess of available earnings.

Transaction Limitations: After the Jumbo share certificate is opened, you may not make deposits to it until the maturity date stated on the account. Dividends credited during the term may be withdrawn at any time during the term; withdrawing dividends can reduce future earnings. Dividends not withdrawn become part of the principal if the account is renewed for an additional term. Withdrawals of principal during the terms are subject to early withdrawal penalties. If you close your Jumbo share certificate prior to maturity, you will receive the dividends that you earned through the closing date but that have not been previously credited.

Early Withdrawal Penalties (a penalty may be imposed for principal withdrawals before maturity):

  • If your account has an original maturity of less than 24 months, we will charge a penalty equal to 90 days of dividends.
  • If your account has an original maturity date of 24 months or greater, we will charge a penalty equal to 180 days of dividends.
  • Certain Special share certificates (i.e. 55-month or 84-month) may carry a penalty equal to 360 days of dividends.

If the principal amount being withdrawn together with accrued but unpaid dividends is insufficient to pay the penalty, the Credit Union may deduct the balance of the penalty from any funds remaining in the Jumbo share certificate, as applicable, or in any other of your accounts at the Credit Union; or, on our request, you will pay us the balance of the penalty.

In certain circumstances, such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty. Different terms and conditions may apply to IRA, Roth IRA, or Coverdell accounts; see your plan documents for more details.

Withdrawal of Dividends Prior to Maturity: The annual percentage yield is based on an assumption that dividends will remain in the share certificate until maturity. You may alternatively elect to have your dividends transferred to another account with the Credit Union. A withdrawal will reduce earnings. Fees may reduce earnings on the account; if the credit union elects to not renew your share certificate automatically, we will notify you of this prior to your maturity date.

Renewal Policies: Your Jumbo share certificate will automatically renew at maturity. You may alternatively elect to have your Jumbo share certificate, upon maturity, transferred to another account with the Credit Union. Upon automatic renewal, we will place the funds, plus any dividends not already paid to you, in a new Jumbo share certificate of the same type and for the same term as your original deposit (or the closest available type and term), at the dividend rate and annual percentage yield we are offering as of your maturity date for Jumbo share certificates of that type and term (unless we notify you otherwise prior to maturity). You will have a grace period of ten (10) calendar days after the maturity date during which you may withdraw funds, add principal and/or change the terms of your Jumbo share certificate without penalty.

Pledge for Share Certificate Secured Loan: Jumbo share certificates can be pledged as collateral for a secured loan (not applicable to IRA, Roth IRA, or Coverdell ESA Fixed Rate share certificates).

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

**** IRA, Roth IRA, and Coverdell ESA Jumbo share certificate accounts are subject to additional terms and conditions. Refer to your plan documents for more details.

The following terms apply to the: Bump It Up Share Certificate

Andrews Federal is pleased to offer Bump It Up Share certificates in a variety of terms. Please refer to our website, www.andrewsfcu.org, for current terms.

Dividend Rate: The disclosed dividend rate and annual percentage yield will remain in effect for the entire term of your Bump It Up Share certificate until such time as you exercise your ability to bump up the rate. Once during the term of the certificate, you may choose to bump your rate to the rate currently being offered on our Fixed Rate Share Certificate of the same term as posted on our website (certificate specials are excluded).

For example, if you have a 24 month Bump It Up Share certificate, this allows you to, at any one time during the 24 month term, change the dividend rate of your certificate to match the currently advertised rate of our 24 month Fixed Rate Share Certificate.

Once bumped, your dividend rate and annual percentage yield will reflect the new bumped rate until the maturity date of the certificate. If you do not exercise your bump option during the term of the certificate, you forfeit your bump option. Upon maturity, your Bump It Up Share certificate will be renewed to equal the dividend rate and annual percentage yield being offered then by the Credit Union on new Bump It Up Share certificates for the same term as your original deposit (or the closest available type and term).

Accrual of Dividends: Dividends begin to accrue on the business day that cash or non-cash items (for example, checks) are deposited. Dividends are calculated by the average daily balance method which applies a periodic rate to the average daily balance in the account for the period (quarter). The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. We then apply the dividend rate shown on the current rate schedule as being applicable to the average daily balance in the account to the entire average daily balance to determine the amount of dividends you have earned.

Minimum Balance to Earn: You must maintain a minimum average balance of $1,000.00 in your Bump It Up Share certificate to obtain the disclosed annual percentage yield.

Minimum to Open and/or Maintain: The minimum amount to open and maintain a Bump It Up Share certificate is $1,000.00.

Compounding and Crediting: Unless otherwise paid, dividends will be compounded and credited every quarter. For example, the beginning date of the first dividend period of the calendar year is January 1 and the ending date of such dividend period is March 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above, is March 31. Dividends are based on our current income and available earnings, after required transfer to reserves, at the end of each dividend period and, thus, cannot be guaranteed. Federal regulations prohibit payment of dividends in excess of available earnings.

Transaction Limitations: After the Bump It Up Share certificate is opened, you may not make deposits to it until the maturity date stated on the account. Dividends credited during the term may be withdrawn at any time during the term; withdrawing dividends can reduce future earnings. Dividends not withdrawn become part of the principal if the account is renewed for an additional term. Withdrawals of principal during the terms are subject to early withdrawal penalties. If you close your share certificate prior to maturity, you will receive the dividends that you earned through the closing date but that have not been previously credited.

Early Withdrawal Penalties (a penalty may be imposed for principal withdrawals before maturity):

  • If your account has an original maturity of less than 24 months, we will charge a penalty equal to 90 days of dividends.
  • If your account has an original maturity date of 24 months or greater, we will charge a penalty equal to 180 days of dividends.
  • Certain Special share certificates (i.e. 55-month or 84-month) may carry a penalty equal to 360 days of dividends.

If the principal amount being withdrawn together with accrued but unpaid dividends is insufficient to pay the penalty, the Credit Union may deduct the balance of the penalty from any funds remaining in the Bump It Up Share certificate, as applicable, or in any other of your accounts at the Credit Union; or, on our request, you will pay us the balance of the penalty.

In certain circumstances, such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty. Different terms and conditions may apply to IRA, Roth IRA, or Coverdell accounts; see your plan documents for more details.

Withdrawal of Dividends Prior to Maturity: The annual percentage yield is based on an assumption that dividends will remain in the Bump It Up Share certificate until maturity. You may alternatively elect to have your dividends transferred to another account with the Credit Union. A withdrawal will reduce earnings. Fees may reduce earnings on the account; if the credit union elects to not renew your share certificate automatically, we will notify you of this prior to your maturity date.

Renewal Policies: Your Bump It Up Share certificate will automatically renew at maturity. You may alternatively elect to have your Bump It Up Share certificate, upon maturity, transferred to another account with the Credit Union. Upon automatic renewal, we will place the funds, plus any dividends not already paid to you, in a new Bump It Up Share certificate of the same type and for the same term as your original deposit (or the closest available type and term), at the dividend rate and annual percentage yield we are offering as of your maturity date for Bump It Up Share certificates of that type and term (unless we notify you otherwise prior to maturity). You will have a grace period of ten (10) calendar days after the maturity date during which you may withdraw funds, add principal and/or change the terms of your Bump It Up Share certificate without penalty.

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

**** IRA, Roth IRA, and Coverdell ESA share certificate accounts are subject to additional terms and conditions. Refer to your plan documents for more details.

The following terms apply to the: Generator Share Certificate

Andrews Federal is pleased to offer Generator Share certificates in a variety of terms. Please refer to our website, www.andrewsfcu.org, for current terms. Generator Share certificates are not available for any IRA, Roth IRA, or Coverdell plan options.

Dividend Rate: The disclosed dividend rate and annual percentage yield will remain in effect for the entire term of your Generator Share certificate but may change each time the Generator Share certificate is renewed to equal the dividend rate and annual percentage yield being offered then by the Credit Union on new Generator Share certificates for the same term as your original deposit (or the closest available type and term).

Accrual of Dividends: Dividends begin to accrue on the business day that cash or non-cash items (for example, checks) are deposited. Dividends are calculated by the average daily balance method which applies a periodic rate to the average daily balance in the account for the period (quarter). The average daily balance is calculated by adding the balance in the account for each day of the period and dividing that figure by the number of days in the period. We then apply the dividend rate shown on the current rate schedule as being applicable to the average daily balance in the account to the entire average daily balance to determine the amount of dividends you have earned.

Minimum Balance to Earn: You must maintain a minimum average balance of $50.00 in your Generator Share certificate to obtain the disclosed annual percentage yield.

Minimum to Open and/or Maintain: The minimum amount to open and maintain a Generator Share certificate is $50.00.

Compounding and Crediting: Unless otherwise paid, dividends will be compounded and credited every quarter. For example, the beginning date of the first dividend period of the calendar year is January 1 and the ending date of such dividend period is March 31. All other dividend periods follow this same pattern of dates. The dividend declaration date is the last day of the dividend period, and for the example above, is March 31. Dividends are based on our current income and available earnings, after required transfer to reserves, at the end of each dividend period and, thus, cannot be guaranteed. Federal regulations prohibit payment of dividends in excess of available earnings.

Transaction Limitations: After the Generator Share certificate is opened, you may make deposits to it at any time; it is recommended that you set up an automatic deposit to your Generator Share in order to help build your certificate balance. Partial withdrawals of any amount, made up of dividends and/or principal, will not be permitted. Withdrawals of the entire balance prior to maturity are subject to early withdrawal penalties and will result in the closure of the certificate. If you close your Generator Share certificate prior to maturity, you will receive the dividends that you earned through the closing date but that have not been previously credited.

Early Withdrawal Penalties (a penalty may be imposed for withdrawals before maturity):

• $25.00 flat Early Withdrawal Penalty Fee, regardless of term or balance withdrawn.

If the amount being withdrawn together with accrued but unpaid dividends is insufficient to pay the penalty, the Credit Union may deduct the balance of the penalty from any funds in any other of your accounts at the Credit Union; or, on our request, you will pay us the balance of the penalty.

In certain circumstances, such as the death or incompetence of an owner of this account, the law permits, or in some cases requires, the waiver of the early withdrawal penalty.

Withdrawal of Dividends Prior to Maturity: Partial withdrawals are not permitted during the term of the Generator Share certificate; therefore dividends may not be withdrawn prior to maturity. The annual percentage yield is based on an assumption that dividends will remain in the share certificate until maturity. Fees may reduce earnings on the account; if the credit union elects to not renew your share certificate automatically, we will notify you of this prior to your maturity date.

Renewal Policies: Your Generator Share certificate will automatically renew at maturity. You may alternatively elect to have your share certificate, upon maturity, transferred to another account with the Credit Union. Upon automatic renewal, we will place the funds, plus any dividends not already paid to you, in a new Generator Share certificate of the same type and for the same term as your original deposit (or the closest available type and term), at the dividend rate and annual percentage yield we are offering as of your maturity date for Generator Share certificates of that type and term (unless we notify you otherwise prior to maturity). You will have a grace period of ten (10) calendar days after the maturity date during which you may withdraw funds, add principal and/or change the terms of your Generator Share certificate without penalty.

Refer to Andrews Federal’s Schedule of Fees and Membership Guide for additional account terms and conditions.

Special Information about Minor Accounts:

We offer two account categories specifically for our members who are less than 18 years old. Our minor accounts fall into two categories: custodial and non-custodial:

Custodial Minor Accounts: Sprouting Savers-UTMA (for minors age 0 and up)

The Sprouting Savers-UTMA allows the transfer of funds to a minor (as an irrevocable gift or transfer) without the minor retaining any control or access to the funds; the account is controlled by a named Custodian. All Sprouting Savers-UTMA accounts are governed by the Uniform Transfers to Minors Act and are subject to related state law. The rights and responsibilities of the Custodian of this UTMA account are determined by the Uniform Transfer to Minors Act and are subject to related state law.

Eligible share products: All Sprouting Savers-UTMA accounts are eligible to open the following share products as described herein: Base Savings, Other Savings, Planners’ Savings, Educational Savings, and any Share Certificate.

Non Custodial Minor Accounts:  Cash Commanders (for minors age 13 and up)

The Cash Commanders account allows the minor to have access and control over their own account, with an adult guarantor as Joint member on the account. The Joint member must be at least 18 years of age, and must sign a Guaranty and Indemnification form guaranteeing payment of any negative balances, debts, or other amounts owed to the Credit Union as may arise through use of the account by the minor or Joint member. The Cash Commanders are eligible for additional products and services, such as a checking account or VISA debit card, to help minors learn how manage their money and a credit union account.

Eligible share products: All Cash Commanders are eligible to open any of the savings, checking, and money market or share certificate products as described herein.

Special Information about IRA, Roth IRA, and Coverdell Educational Savings Accounts:

Andrews offers several savings, money market, and share certificates available for your IRA, Roth IRA, or Coverdell ESA plan. Please refer to your tax advisor when determining what your appropriate retirement plans or educational plans and investment choices are. Transactions against any IRA, Roth IRA, or Coverdell ESA may trigger tax liabilities under federal tax laws; please consult your tax advisor accordingly.

Traditional IRA (Individual Retirement Arrangement): An IRA is a type of account created by the federal government to give individuals a tax advantaged way to save and invest money. Your contributions to an IRA may be tax-deductible (subject to eligibility). Your earnings grow tax-deferred, so you will not pay income taxes on your earnings until you make withdrawals. Both deductible contributions and earnings are then taxed at your regular income tax rate when the money is withdrawn. Find out more about Traditional IRAs at www.irs.gov.

Roth IRA: In a Roth IRA, your contributions are not tax-deductible. Your earnings grow tax-deferred, so you may experience a tax savings on your Roth investments over time. Distributions from a Roth IRA may also be tax-free (subject to certain conditions). Find out more about Roth IRAs at www.irs.gov.

Coverdell Educational Savings Account: A Coverdell ESA is a trust or custodial account set up solely for the purpose of paying qualified education expenses for the designated beneficiary of the account (i.e., the minor or student). Contributions to a Coverdell ESA are not tax deductible, but earnings grow tax free until distributed. In general, the designated beneficiary of a Coverdell ESA can receive tax free distributions to pay qualified education expenses. The distributions are tax free to the extent the amount of the distributions do not exceed the beneficiary’s qualified education expenses. Find out more about Coverdell ESAs at www.irs.gov.

March 2019

Checking

The Terms and Conditions disclosure provided to you at the time you opened your account with us controls the duties, obligations and rights of the Member, the Authorized Signatories and Andrews Federal Credit Union with regard to your checking account.  The Terms and Conditions disclosure (and all amendments thereto) and its terms shall control any possible conflict, if any, between any provision of this discretionary Privilege Pay disclosure and the Terms and Conditions disclosure.

An overdraft occurs when you attempt to pay an item from your checking account when there are not enough funds in the checking account to cover the amount of that item.  Without any type of overdraft protection, the item would be returned, unpaid, to the payee of the item, and your account would be subject to a non-sufficient funds (NSF) fee.

Overdrafts may result from any singular occurrence or combination of (but not limited to) any of these events:

A.The payment of checks, Electronic Funds Transfers (EFTs), or other withdrawal requests;

B.Payments authorized by you, recurring debit card payments, or online bill payments;

C.The return of unpaid items deposited by you;

D.Fees/charges to your account;

E.The deposit of items not yet available to pay items presented (i.e. unavailable funds)

Available Balance:  When determining if you have enough funds to pay an item, the Credit Union will look at your available balance.  Your available balance is the balance in your checking account minus any holds on deposited funds or pending transactions (such as debit card purchases that have not yet cleared).

For example, let’s say you have $1,000 in your checking account, but $300 of that is from a recently deposited check that is still on hold.  You used your debit card to make a $100 purchase this morning.  Your available balance in your checking account would be:

$1,000

Minus $300 (unavailable due to check hold)

Minus $100 (pending card transaction)

$600 Available Balance

Using this example, if a $700 check attempted to clear your account today, you would not have enough available funds in your account to pay the check, and an overdraft would occur. 

It is important to reconcile your checking account and to be aware of any pending transactions or other holds against your account.  If you are viewing your account balance in online banking or our mobile app, you will always see your available balance listed alongside your current account balance; your available balance will always reflect holds and known pending activity.  Keep in mind, however, that some debit card activity may not be reflected on your account until it actually clears (such as a gas purchase); it is important to retain card receipts and to record your card transactions so that you have a full accounting of the activity in your checking account.

Overdraft Options: The Credit Union offers several types of overdraft protection to help you cover the payment of items for which you do not have enough available funds in your checking account. 

  • Transfer From Savings: You may set up an automated transfer between your checking account and one or more of yoursavings accounts, so that funds can be automatically transferred from your savings to cover an overdraft (subject to RegDtransfer limitations, refer to your Terms and Conditions disclosure for more details).  There is no fee for this service.
  • Overdraft line of credit:  A loan product which can automatically transfer available funds from a credit line to yourchecking account to cover an overdraft.  There is no fee for this transfer, however you will pay loan interest on anyoutstanding line of credit balance that you maintain.  The overdraft line of credit is subject to credit approval.
  • Privilege Pay:  Our overdraft program that allows you to withdraw more than your account balance for a short period oftime in order to cover unexpected overdrafts.  In essence, the Credit Union advances you the money you need (to paypresented items) by allowing your account balance to go temporarily negative.  It is a courtesy payment that the Credit Union makes at its discretion; access to Privilege Pay does not guarantee payment of any individual item.  There is fee of $32.00 per each transaction paid by Privilege Pay.
  • Privilege Pay Coverage for Debit Card Purchases: In addition to the standard Privilege Pay service, you may electto extend your existing Privilege Pay coverage to also authorize one time debit card purchases if you do not have thefunds in your checking account at the time of purchase.  There is a fee of $32.00 per each one time debit card purchase authorized by Privilege Pay. Information about all of our overdraft protection services is available on our website, at www.andrewsfcu.org.  You may also obtain more information by visiting any branch office or by calling 1.800.487.5500 (U.S.) or 00.800.487.56267 (outside U.S.).

Coverage: Privilege Pay covers overdrafts that occur from checks that you wrote, recurring authorizations with your debit card that occur periodically (such as a monthly gym membership payment or an online subscription), and pre-authorized withdrawals from your checking account that you gave your checking account information to set-up (such as utility or insurance payments).  The extended coverage for your debit card, if you have Opted In, will cover one time debit card purchases, whether you have authorized the transaction with your signature (signature-based) or your Personal Identification Number (PIN-based).

Enrollment:  Enrollment in our standard Privilege Pay is automatic, as long as your account meets the Account Requirements detailed below.  Your account is reviewed daily to ensure that you continue to qualify for Privilege Pay; if you no longer meet the Account Requirements, your account is automatically unenrolled from Privilege Pay.  In order to have access to Privilege Pay coverage for your debit card purchases, you must meet the Account Requirements plus you must have Opted In for this extra coverage.

 

Account Requirements: If your account meets the following requirements, Andrews Federal will consider, as a discretionary courtesy and not a right or obligation, to pay your overdrafts with our Privilege Pay program:

A. You are at least eighteen (18) years old (minor account types are excluded from eligibility);

B.Your account is primarily used for personal and household purposes (Business and Organizational accounts are excluded from eligibility);

C. Your account has been opened for at least sixty (60) days;

D.   You have either a Free Checking or Advantage Checking account with Andrews Federal (savings, money market, andother checking account types are excluded from eligibility);

E.   You have at least one of the following with Andrews Federal:a. A direct deposit to your checking account at least once every 45 days in an amount totaling at least $200.00, ORb. A non IRA/Coverdell Share Certificate account on deposit with a minimum balance of $1,000.00;

F.   Your account is maintained in good standing, which includes (but is not limited to):a.  Making regular deposits consistent with your past practices;b.  Bringing your account to a positive balance (not overdrawn) at least once every thirty (30) days;

G.   You are not in default on any loan or other obligation with Andrews Federal;

H.   You are not subject to any legal or administrative order or levy.

Coverage for One Time Debit Card Purchases: If you qualify for Privilege Pay, you also have the option to have Privilege Pay coverage of your one time debit card purchases.  You must Opt In for this additional coverage.

If you do not choose to Opt In for Privilege Pay coverage of your one time debit card purchases, and you attempt to make a purchase with your debit card for which you do not have enough funds in your checking account, your transaction will be rejected and your purchase will not be completed (unless you have another method of overdraft protection available).

If you elect for Privilege Pay coverage of your everyday debit card transactions (i.e. one-time debit card purchases), you must meet the Account Requirements as listed above in addition to the following:

A.   You have an active debit card attached to your Andrews’ Free Checking or Advantage Checking account;

B. You have affirmatively consented to Opt In for this service.

Fees: We will charge you a fee of $32.00 each time that we pay an overdraft item for you under Privilege Pay, however the amount of fees charged in a single day will not exceed seven (7) Privilege Pay fees (for a daily fee cap of $224.00).  There is no limit to the total number of fees that may be charged to your account for Privilege Pay activity.  Privilege Pay fees are subject to change at any time; you can obtain current fee information from our Schedule of Fees, which is available upon request or on our website, www.andrewsfcu.org.

Grace:  Privilege Pay charges will not be charged against any account until the account has exceeded a $12.00 negative share balance.  We provide this $12.00 negative share grace to your account for small transactions or purchases that may overdraw your account on accident, if you are a few dollars short of the transaction amount.  Any and all transactions that exceed the $12.00 negative share grace will be charged a Privilege Pay fee per occurrence as described above in the Fees section.

Repayment:   You are expected to pay back the negative account balance, including any fees charged, in a reasonable period of time (no more than 25-30 days later, maximum).  Negative share balances left unpaid after 30 days are subject to additional collection actions.

Item Clearing: Drafts presented to Andrews for payment are cleared based on the date that they arrive for payment and in the order in which they are received.  Electronic items presented are cleared by Andrews based on the date and time that they arrive for payment, in the order in which they are received.

Statements:   Your statements will reflect any non-sufficient funds items paid or returned that may have occurred on your account; we have no obligation to notify you before we pay or return any item. The amount of any overdrafts plus any fees that you owe us shall be due and payable upon demand.

MEMBER OPT-OUT: You may choose at any time not to participate in our Privilege Pay service by logging into your account through online banking (click on the Options & Extras tab, select Privilege Pay, and follow the prompts), or by calling us at 1.800.487.5500 (U.S.) or 00.800.487.56267 (outside U.S.), or by writing us at Andrews Federal Credit Union, Support Services, P.O. Box 4000, Clinton, Maryland 20735.

Joint Accounts:  Joint owners agree that the provision of Privilege Pay is provided to all account owners.  Therefore, we will treat the Opt Out (revocation of consent) by one account owner as the revocation of service(s) for that account.If you have previously Opted In for Privilege Pay coverage of your one time debit card purchases, and you have changed your mind, you may Opt Out of this coverage at any time, by contacting us as described above. 

MEMBER OPT-IN: You may choose at anytime to participate in our Privilege Pay service (subject to eligibility) by logging into your account through online banking(click on the Options & Extras tab, select Privilege Pay, and follow the prompts), or by calling us at 1.800.487.5500 (U.S.) or 00.800.487.56267 (outside U.S.),  or by writing us at Andrews Federal Credit Union, Support Services, P.O. Box 4000, Clinton, Maryland 20735.   You must meet the Account Requirements to have access to this service.If you desire to have Privilege Pay coverage of your one time debit card purchases, you must Opt In to obtain this coverage.  You may Opt In by contacting us as described above. 

ALWAYS A DISCRETIONARY SERVICE: Our Privilege Pay program does not constitute an actual or implied agreement between you and the Credit Union, nor does it constitute an actual or implied obligation of or by the Credit Union. This service represents a purely discretionary privilege or courtesy that we may provide from time to time and which may be withdrawn or withheld by the Credit Union at any time; without prior notice or reason or cause.

May 2018

Credit Cards

This  Consumer  Credit  Card  Agreement  and  Disclosure  together  with  the  Account  Opening  Disclosure  and  any  other Account  opening  documents  or  any  subsequent  documents  provided  to  You  related  to  this  Account  (hereinafter collectively referred to as “Agreement”) govern the terms and conditions of this Account. “We,” “Us,” “Our” and “Ours” and “Credit  Union”  refers  to  Andrews  Federal  Credit  Union  with  which  this  Agreement  is  made.  “You,”  “Your,”  and  “Yours” refers to each applicant and co-applicant for the Account; any person responsible for paying the Account; and anyone You authorize  to  use,  access  or  service  the  Account.  "Card"  means  the  Visa® credit  card  and  any  other  access  devices, duplicates,  renewals,  or  substitutions,  including  convenience  checks,  the  Credit  Union  issues  to  You.  "Account"  means the line of credit established by this Agreement and includes Your Card.

SECURITY INTEREST

You grant the Credit Union a security interest under the Uniform Commercial Code and under any common law rights the Credit Union may have in any goods You purchase.

If You give the Credit Union a specific pledge of shares by signing a separate pledge of shares, Your pledged shares will secure Your Account. You may not withdraw amounts that have been specifically pledged to secure Your Account until the Credit Union agrees to release all or part of the pledged amount.

You grant Us a security interest in all individual and joint share and/or deposit accounts You have with Us now and in the future to secure Your credit card Account. Shares and deposits in an IRA or any other account that would lose special tax treatment under state or federal law if given as security are not subject to the security interest You have given in Your shares and deposits. You may withdraw these other shares unless You are in default. When You are in default, You authorize Us to apply the balance in these accounts to any amounts due. For example, if You have an unpaid credit card balance, You agree We may use funds in Your account(s) to pay any or all of the unpaid balance. You acknowledge and agree that Your pledge does not apply during any periods when You are a covered borrower under the Military Lending Act. For clarity, You will not be deemed a covered borrower, and Your pledge will apply, if: (i) You established Your credit card Account when You were not a covered borrower; or (ii) You cease to be a covered borrower.

Unless otherwise prohibited by federal and/or state law, collateral securing other loans You have with the Credit Union may also secure this loan, except that a dwelling will never be considered as security for this Account, notwithstanding anything to the contrary in any other Agreement.

1. USING YOUR ACCOUNT — By using the Account or keeping the Card, You agree to the terms of this Agreement. You  agree  to  use  Your  Account  in  accordance  with  this  Agreement.  Your  Account  must  only  be  used  for  lawful transactions. Any use of the Card determined by Us to be fraudulent, appears to be designed to evade any provision of the Bank Secrecy Act or otherwise determined to be suspicious in nature may result in the suspension and/or termination of Your use of the Card as otherwise described in this Agreement.

2. CREDIT LIMIT — We may establish a credit limit as part of this Agreement, which You promise not to exceed. If You exceed  the  credit  limit,  You  promise  to  repay  immediately  the  amount  which  exceeds  the  credit  limit,  including  amounts due to finance charges, fees or other charges. You may request a credit limit increase on Your Account only by a method acceptable  to  the  Credit  Union.  We  may  increase  or  decrease  Your  credit  limit,  refuse  to  make  an  advance  and/or terminate Your Account at any time for any reason permitted by law.

3. CONVENIENCE  CHECKS  — We may,  from  time  to  time,  issue  convenience  checks  to  You  that  may  be  drawn  on Your  Account.  Convenience  checks  may  not  be  used  to  make  a  payment  on  Your  Account.  If  You  use  a  convenience check, it will be posted to Your Account as a cash advance. We reserve the right to refuse to pay a convenience check drawn on Your Account for any reason and such refusal shall not constitute wrongful dishonor. You may request that We stop  the  payment  of  a  convenience  check  drawn  on  Your  Account.  You  agree  to  pay  any  fee  as  identified  in  this Agreement imposed to stop a payment on a convenience check issued on Your Account. You may make a stop payment request orally, if permitted, or in writing. Your request must be made with sufficient time in advance of the presentment of the  check  for  payment  to  give  Us  a  reasonable  opportunity  to  act  on  Your  request.  In  addition,  Your  request  must accurately describe the check including the exact Account number, the payee, any check number that may be applicable, and  the  exact  amount  of  the  check.  If  permitted,  You  may  make  a  stop  payment  request  orally  but  such  a  request  will expire after 14 days unless You confirm Your request in writing within that time. Written stop payment orders are effective only for six months and may be renewed for additional six month periods by requesting in writing that the stop payment order be renewed. We are not required to notify You when a stop payment order expires. If  We  re-credit  Your  Account  after  paying  a  check  over  a  valid  and  timely  stop  payment  order,  You  agree  to  sign  a statement describing the dispute with the payee, to assign to Us all of Your rights against the payee or other holders of the check and to assist Us in any legal action. You agree to indemnify and hold Us harmless from all costs and expenses, including attorney's fees, damages, or claims, related to  Our  honoring  Your  stop  payment  request  or  in  failing  to  stop  payment  of  an  item  as  a  result  of  incorrect information  provided  to  Us  or  the  giving  of  inadequate  time  to  act  upon  a  stop  payment  request.  Note:  A  convenience check is not a check as that term is defined under the Uniform Commercial Code. It is an advance from Your credit card Account with Us and Your stop payment rights are provided under this Agreement with Us.

4. REPAYMENT — You promise to repay all amounts You owe under this Agreement. Your promise to repay includes all  transactions  made  to  Your  Account  by  You  or  anyone  You  authorize  to  use  Your  Account  as  well  as  all  interest charges and fees.

Simplicity,  Platinum  Rewards,  Titanium  Signature  Rewards  - For each  billing  period,  You  must  pay  at  least  the Minimum Payment Due by the Payment Due Date.

The Minimum Payment Due is 2.00% of Your total New Balance, or $15.00, whichever is greater, plus any amount past due  and  any  amount  by  which  You  have  exceeded  Your  applicable  credit  limit.  If  Your  total  New  Balance  is  less  than $15.00, then Your Minimum Payment Due is the amount of the total New Balance.

Platinum Rewards Secured - For each billing period, You must pay at least the Minimum Payment Due by the Payment Due Date.

The Minimum Payment Due is 3.00% of Your total New Balance, or $15.00, whichever is greater, plus any amount past due  and  any  amount  by  which  You  have  exceeded  Your  applicable  credit  limit.  If  Your  total  New  Balance  is  less  than $15.00, then Your Minimum Payment Due is the amount of the total New Balance.

You may pay more frequently, pay more than the Minimum Payment Due or pay the total New Balance in full.

If You make extra or larger payments, You are still required to make at least the Minimum Payment Due each month Your Account  has a balance (other than a credit balance). The Credit Union may delay replenishing Your credit limit until the date the payment is posted or the Credit Union confirms the payment has cleared.

Your payment of the required Minimum Payment Due may be applied to what You owe the Credit Union in any manner the  Credit  Union  chooses,  as  permitted  by  applicable  law.  If  You  make  a  payment  in  excess  of  the  required  Minimum Payment Due,  the  Credit  Union  will  allocate  the  excess  amount  first  to  the  balance  with  the  highest  annual  percentage rate  (“APR”)  and  any  remaining  portion  to  the  other  balances  in  descending  order  based  on  applicable  APR,  unless otherwise  prescribed  by  applicable  law.  We  may  accept  checks  marked  "payment  in  full"  or  with  words  of  similar  effect without losing any of Our rights to collect the full balance of Your Account with Us.

5. INTEREST  AND  FINANCE  CHARGES  — We will  begin  charging  You  interest  on  purchases  on  the  date  the transaction  is  posted  to  Your  Account.  We  will  begin  charging  You  interest  on  cash  advances  and  balance  transfers  on the date of the transaction or the first day of the billing cycle in which the transaction is posted to Your Account, whichever is later (transaction date). However, We will not charge You any interest on new purchases if Your Account had a zero or credit  balance  at  the  beginning  of  that  billing  cycle,  or  You  paid  the  entire  new  balance  on  the  previous  cycle's  billing statement  by  the  Payment  Due  Date  of  that  statement.  To  avoid  an  additional  finance  charge  on  the  balance  of purchases, You must pay the entire new balance on the billing statement by the Payment Due Date of that statement.

How We Calculate Your Balance:

Interest  charges  on  Your  Account  are  calculated  separately  for  purchases,  balance  transfers  and  cash  advances (“Transaction Type”).  We  figure  the  interest  charge  for  each  Transaction  Type  by  applying  the  periodic  rate  to  each corresponding “average daily balance.” To get the “average daily balance” for a Transaction Type We take the beginning balance  for  that  Transaction  Type  each  day,  add  any  new  transactions  of  that  type,  and  subtract  any  unpaid  interest  or other finance charges and any applicable payments or credits. This gives Us the daily balance for each Transaction Type. Then,  for  each  Transaction  Type,  We  add  up  all  the  daily  balances  for  the  billing  cycle  and  divide  each  total  by  the number of days in the billing cycle. This gives Us the “average daily balance” for each Transaction Type.

6. FEES  — In addition  to  the  periodic  rate,  additional  fees  may  be  imposed  on  Your  Account.  If  applicable  to  Your Account,  the  fee  amounts  and  explanations  are  disclosed  on  the  Account  Opening  Disclosure  accompanying  this Agreement.

7. FOREIGN TRANSACTIONS — Purchases and cash advances made in foreign currencies will be debited from Your Account in U.S. dollars. The exchange rate between the transaction currency and the billing currency used for processing international transactions is a rate selected by Visa from a range of rates available in wholesale currency markets for the applicable  central  processing  date,  which  rate  may  vary  from  the  rate  Visa  itself  receives  or  the  government-mandated rate in effect for the applicable central processing date. The exchange rate used on the processing date may differ from the rate that would have been used on the purchase date or cardholder statement posting date.

8. AUTHORIZATIONS  — We do  not  guarantee  authorization  of  a  transaction,  either  by  Us  or  by  a  third  party,  even  if You  have  sufficient  credit  available.  You  agree  that  We  will  not  be  liable  for  failing  to  give  an  authorization.  We  also reserve the right to limit the number of transactions that may be approved in one day. We reserve the right to deny certain transactions  for  any  reason  and  at  Our  sole  discretion,  including  for  default,  suspected  fraudulent  or  unlawful  activity, internet gambling or any indication of increased risk related to the transaction or the Account. You agree that We have no requirement to notify You of the specific reason We denied a transaction. If We detect unusual or suspicious activity, We may suspend Your credit privileges until We can verify the activity, or We may close the Account.

9. INFORMATION UPDATING SERVICE AND AUTHORIZATIONS — If You have authorized a merchant to bill charges to Your Card on a recurring basis, it is Your responsibility to notify the merchant in the event Your Card is replaced, Your Account information (such as Card number or expiration date) changes, or Your Account is closed. However, if Your Card is replaced or Your Account information changes, You authorize Us, without obligation on Our part, to provide the updated Account information to the merchant in order to permit the merchant to bill recurring charges to Your Card. You authorize Us to apply such recurring charges to Your Card until You notify Us that You have revoked authorization for the charges to Your Card. Your  Card  is  automatically  enrolled  in  an  information  updating  service.  Through  this  service,  Your  updated  Account information (such as Card number or expiration  date)  may be shared with  participating  merchants  to facilitate  continued recurring charges. Updates are not guaranteed before Your next payment to a merchant is due. You are responsible for making  direct  payment  until  recurring  charges  resume.  To  revoke  Your  authorization  allowing  Us  to  provide  updated Account information to a merchant, please contact Us.

10. PREAUTHORIZED CHARGES — We may suspend preauthorized recurring charges with merchants if, for example, Your  Card  is  lost  or  stolen,  You  default,  or  We  change  Your  Account  for  any  reason.  If  preauthorized  recurring  charges are  suspended,  You  are  responsible  for  making  direct  payment  for  such  charges  until  You  contact  the  merchant  to reinstate recurring charges.

11. DEFAULT — You will be in default under this Agreement if You fail to pay the Minimum Payment Due by its Payment Due  Date;  pay  by  a  check  or  similar  instrument  that  is  not  honored  or  that  We  must  return  because  it  cannot  be processed;  pay  by  automatic  debit  that  is  returned  unpaid;  make  any  false  or  misleading  statements  in  any  credit application or credit update; file for bankruptcy; or die. You will also be in default if You fail to comply with the terms of this Agreement or any other Agreement You have with Us. If You default, We may close Your Account and require You to pay any unpaid balance immediately, subject to applicable law. In this Agreement and on Your Credit Card Application, You gave Us a security interest in all individual or joint share and/or deposit accounts with the Credit Union and authorized Us, if You defaulted, to apply the balance in these accounts to  any  amounts  due.  You  agree  We  may  rely  on  Your  agreement  and  authorization  to,  upon  Your  default,  apply  any balance to any amounts due on Your Account.

12. LIABILITY  FOR  UNAUTHORIZED  USE-LOST/STOLEN  CARD  NOTIFICATION  — If You  notice  the  loss  or  theft  of Your credit card or a possible unauthorized use of Your Card, You should write to Us immediately at 5711 Allentown Rd., Suitland, MD, 20746 or call Us toll-free at (800) 449-7728, seven days a week 24 hours a day. You  will  not  be  liable  for  any  unauthorized  use  that  occurs  after  You  notify  Us.  You  may,  however,  be  liable  for unauthorized use  that  occurs  before  Your  notice  to  Us.  You  will  have  no  liability  for  unauthorized  use  unless  You  are found  to  be  fraudulent  or  negligent  in  the  handling  of  Your  Account  or  Card.  In  any  case,  Your  liability  for  unauthorized transactions will not exceed $50.

13. CHANGING OR TERMINATING YOUR ACCOUNT — As permitted by law, the Credit Union may change the terms of this Agreement and any attached Disclosure from time to time. Notice of any change will be given in accordance with applicable law. To the extent permitted by law, changes to the Agreement may apply to Your existing account balance as well as to future transactions.

Arizona, California, Idaho, Louisiana, New Mexico, Nevada, Texas, Washington, and Wisconsin Residents - Either You, Your spouse or the Credit Union may terminate this Agreement at any time, but termination by You, Your spouse or the Credit Union will not affect Your obligation to pay the account balance plus any finance and other charges You or Your spouse owe under this  Agreement.  Your  obligation  to pay the  account balance  plus any finance  and other  charges You owe under this agreement are subject to all applicable laws and regulations regarding repayment requirements. The Card or Cards You receive remain the property of the Credit Union and You must recover and surrender to the Credit Union all Cards upon request or upon termination of this Agreement whether by You or the Credit Union.

Residents of all other states - Either You or the Credit Union may terminate this Agreement at any time, but termination by You or the Credit Union will not affect Your obligation to pay the account balance plus any finance and other charges You owe under this Agreement. Your obligation to pay the account balance plus any finance and other charges You owe under this  agreement  are subject  to all applicable  laws and regulations  regarding  repayment requirements.  The Card or Cards  You  receive  remain  the  property  of  the  Credit  Union  and  You  must  recover  and  surrender  to  the  Credit  Union  all Cards upon request or upon termination of this Agreement whether by You or the Credit Union.

14. AUTHORIZED  USERS  — Upon Your  request,  We  may  issue  additional  Cards  for  authorized  users  that  You designate.  You  must  notify  Us  in  writing  of  any  termination  of  an  authorized  user's  right  to  access  Your  Account.  Your notice must include the name of the authorized user and Your Account number and/or any subaccount number issued to the  authorized  user  along  with  the  authorized  user's  Card  and  any  convenience  or  other  access  checks  issued  to  the authorized user. If You cannot return the authorized user's Card or access checks and if You request Your Account to be closed, We will close Your Account and You may apply for a new Account. Alternatively, We may, at Our sole discretion, issue You a new Account number and a new Card.

15. CREDIT REPORTS AND NOTICE OF NEGATIVE INFORMATION — You authorize the Credit Union to obtain credit reports  and  any  other  information  We  may  need  to  verify  Your  identity  and  use  of  the  Account  when  opening  Your Account and for any update, increase, renewal, extension, collection or review of Your Account. You authorize the Credit Union  to  disclose  information  regarding  Your  Account  to  credit  bureaus  and  creditors  who  inquire  about  Your  credit standing.  We  may  report  information  about  Your  Account  to  credit  bureaus.  Late  payments,  missed  payments,  or  other defaults on Your Account may be reflected on Your credit report.

16. JOINT ACCOUNTS — If this is a joint Account, each of You will be individually and jointly responsible for paying all amounts owed under this Agreement. This means that the Credit Union can require any one of You individually to repay the entire amount owed under this Agreement. Each of You authorizes the other(s) to make transactions on the Account individually. Any one of You may terminate the Account and the termination will be effective as to all of You.

17. EFFECT OF AGREEMENT — This Agreement is the contract which applies to all transactions on Your Account even though the sales, cash advances, credit or other slips You sign or receive may contain different terms.

18. SEVERABILITY AND FINAL EXPRESSION — This Agreement is the final expression of the terms and conditions of Your  Account.  This  written  Agreement  may  not  be  contradicted  by  evidence  of  any  alleged  oral  Agreement.  Should  any part of this Agreement be found to be invalid or unenforceable, all other parts of this Agreement shall remain in effect and fully enforceable to the fullest extent possible under this Agreement.

19. ILLEGAL TRANSACTIONS PROHIBITED — You agree that You will not use Your Card for any transaction, including any type of electronic gambling transaction through the Internet, that is illegal under applicable federal, state, or local law. Even if  You  use  Your  Card  for  an  illegal  transaction,  You  will  be  responsible  for  all  amounts  and  charges  incurred  in connection with the transaction. This paragraph shall not be interpreted as permitting or authorizing any transaction that is illegal.

20. APPLICABLE LAW — The terms and enforcement of this Agreement shall be governed by federal law and the law of Maryland.

21. ENFORCING  THIS  AGREEMENT  — We can  delay  in  enforcing  or  fail  to  enforce  any  of  Our  rights  under  this Agreement without losing them.

22. COLLECTION COSTS — If We refer collection of Your Account to a lawyer who is not Our salaried employee, You are  liable  for  any  reasonable  attorney’s  fees  We  incur,  plus  the  costs  and  expenses  of  any  legal  action,  as  further disclosed on this Agreement, or to the extent allowed by law.

23. ASSIGNMENT — We may assign any or all of Our rights and obligations under this Agreement to a third party.

24. CALIFORNIA RESIDENTS — A married applicant may apply for a separate Account. Applicants: 1) may, after credit approval, use the credit card Account up to its credit limit; 2) may be liable for amounts extended under the plan to any joint  applicant.  As  required  by  law,  You  are  hereby  notified  that  a  negative  credit  report  reflecting  on  Your  credit  record may be submitted to a credit reporting agency if You fail to fulfill the terms of Your credit obligations.

25. FLORIDA  RESIDENTS  —  You  (borrower)  agree  that,  should  We  obtain  a  judgment  against  You,  a  portion  of Your disposable  earnings  may  be  attached  or  garnished  (paid  to  Us  by  Your  employer),  as  provided  by  Florida and Federal law.

26. MARYLAND RESIDENTS — To the extent, if any, that Maryland law applies to Your Account, We elect to offer Your Card Account pursuant to Title 12, Subtitle 9 of the Maryland Commercial Law Article.

27. MISSOURI RESIDENTS — Oral Agreements or commitments to loan money, extend credit or to forbear from enforcing repayment of a debt including promises to extend or renew such debt are not enforceable. To protect You  (borrower(s))  and  Us  (creditor)  from  misunderstanding  or  disappointment,  any  Agreements  We  reach covering  such  matters  are  contained  in  this  writing,  which  is  the  complete  and  exclusive  statement  of  the Agreement between Us, except as We may later agree in writing to modify it.

28. NEW YORK RESIDENTS — We may obtain a credit report in connection with this Account, including for any review, modification, renewal or collections associated with this Account. Upon Your request, You will be informed whether such report was requested and, if so, the name and address of the consumer reporting agency furnishing the report. New York residents  may  contact  the  New  York  State  Banking  Department  at  800.342.3736  or www.dfs.ny.gov to  obtain  a comparative listing of credit card rates, fees and grace periods.

29. OHIO RESIDENTS — The Ohio laws against discrimination require that all creditors make credit equally available to all  creditworthy  customers  and  that  credit  reporting  agencies  maintain  separate  credit  histories  on  each  individual  upon request. The Ohio Civil Rights Commission administers compliance with this law.

30. SOUTH  DAKOTA  RESIDENTS  — If You  believe  there  have  been  any  improprieties  in  making  this  loan  or  in  the lender’s loan practices, You may contact the South Dakota Division of Banking at 1601 N. Harrison Ave, Suite 1, Pierre, SD 57501, or by phone at 605.773.3421.

31. WISCONSIN RESIDENTS — If You are married, please contact Us immediately upon receipt of this Agreement at the address or phone number listed on this Agreement and provide Us with the name and address of Your spouse. We are required to inform Your spouse that We have opened an Account for You.

32. NOTICE  TO  UTAH  BORROWERS  — This written  Agreement  is  a  final  expression  of  the  Agreement  between  You and the Credit Union. This written Agreement may not be contradicted by evidence of any oral Agreement. As required by law,  You  are  hereby  notified  that  a  negative  credit  report  reflecting  on  Your  credit  record  may  be  submitted  to  a  credit reporting agency if You fail to fulfill the terms of Your credit obligations.

33. THE  FOLLOWING  IS  REQUIRED  BY  VERMONT  LAW  —  NOTICE  TO  CO-SIGNER  —  YOUR  SIGNATURE  ON THIS NOTE  MEANS  THAT  YOU  ARE  EQUALLY  LIABLE  FOR  REPAYMENT  OF  THIS  LOAN.  IF  THE  BORROWER DOES NOT PAY, THE LENDER HAS A LEGAL RIGHT TO COLLECT FROM YOU.

Your Billing Rights:

Keep this Document for Future Use

This notice tells You about Your rights and Our responsibilities under the Fair Credit Billing Act.

What To Do If You Find A Mistake On Your Statement

If You think there is an error on Your statement, write to Us at the address listed on Your statement.

In Your letter, give Us the following information:

  • Account information: Your name and Account number.
  • Dollar amount: The dollar amount of the suspected error.
  • Description of problem: If You think there is an error on Your bill, describe what You believe is wrong and why You believe it is a mistake.

You must contact Us:

  • Within 60 days after the error appeared on Your statement.
  • At least three business days before an automated payment is scheduled, if You want to stop payment on the amount You think is wrong.

You must notify Us of any potential errors in writing or electronically. You may call Us, but if You do We are not required to investigate any potential errors and You may have to pay the amount in question.

What Will Happen After We Receive Your Letter

When We receive Your letter, We must do two things:

1. Within 30 days of receiving Your letter, We must tell You that We received Your letter. We will also tell You if We have already corrected the error.

2. Within 90 days of receiving Your letter, We must either correct the error or explain to You why We believe the bill is correct.

While We investigate whether or not there has been an error:

  • We cannot try to collect the amount in question, or report You as delinquent on that amount.
  • The charge in question may remain on Your statement, and We may continue to charge You interest on that amount.
  • While You do not have to pay the amount in question, You are responsible for the remainder of Your balance.
  • We can apply any unpaid amount against Your credit limit.

After We finish your investigation, one of two things will happen:

  • If We made a mistake: You will not have to pay the amount in question or any interest or other fees related to that amount.
  • If  We  do  not  believe  there  was  a  mistake: You  will  have  to  pay  the  amount  in  question,  along  with  applicable interest and fees. We will send You a statement of the amount You owe and the date payment is due. We may then report You as delinquent if You do not pay the amount We think You owe.

If You receive Our explanation but still believe Your bill is wrong, You must write to Us within 10 days telling Us that You still refuse to pay. If You do so, We cannot report You as delinquent without also reporting that You are questioning Your bill. We must tell You the name of anyone to whom We reported You as delinquent, and We must let those organizations know when the matter has been settled between Us.

If we do not follow all of the rules above, you do not have to pay the first $50 of the amount you question even if your bill is correct.

Your Rights if You Are Dissatisfied With Your Credit Card Purchases

If  You  are  dissatisfied  with  the  goods  or  services  that  you  have  purchased  with  your  credit  card,  and  you  have  tried  in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase.

To use this right, all of the following must be true:

1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if We own the company that sold you the goods or services.)

2. You must have used Your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses Your credit card account do not qualify.

3. You must not yet have fully paid for the purchase.

If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing or electronically at the address listed on your statement.

While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, We will tell you our decision. At that point, if We think you owe an amount and you do not pay, we may report you as delinquent.

2018

Euro Bill Pay

This Euro Bill Pay Authorization and Agreement (“the Agreement”) states the conditions for the Euro Bill Payment service (“the Service”) that will enable you to perform the transaction(s) described in this Agreement.  When you use, or any other authorized persons on your account use, the Service, you agree to be bound by the terms of this Agreement.  These terms and conditions are in addition to those terms and conditions outlined in the Terms and Conditions Disclosure and those that apply to any account you have with us.  If the terms and conditions of this Agreement conflict with the terms and conditions contained in the Terms and Conditions Disclosure, the Terms and Conditions Disclosure will control.  By clicking “Accept,” you acknowledge that you have read, understand and agree to the terms in this Agreement.

1. Transfer Types: The Service will allow you to establish and pay two different types of Euro Bill Payments – a One Time transfer payment, solely for the purpose of a single payment in the amount identified in the payment order, or a Recurring transfer payment, which recurs at the frequency and amount specified in the payment order, beginning and ending on the dates specified in the payment order.

You authorize us to process the transactions permitted under this Agreement for you as requested by you from time to time, and you authorize us to post transactions to your account(s) as directed.  We reserve the right to refuse payment to any Beneficiary to which may direct a payment.  We will notify you promptly if we decide to refuse to pay a Beneficiary designated by you. 

2. Fees: For each One Time Euro Bill Payment, or each installment of a Recurring Euro Bill Payment, the Credit Union will charge your account a fee.  For transactions initiated in a branch location with a credit union employee, the fee will include a “set-up” charge; this portion of the fee is waived for transactions initiated online through online banking.  The amount of the fee(s) is posted on our Schedule of Fees as “European Bill Pay” and may change without notice; for current fee information, visit our website at: www.andrewsfcu.org.

3. Limits:  As a security measure, the total amount of Euro Bill Pay transactions that can be initiated online per account, per business day, cannot exceed 5000 Euros. If you need to make a Euro Bill Payment in an amount greater than 5000 Euros, or a group of transactions whose total exceeds 5000 Euros, you may visit any Andrews Federal branch office to request these transactions. 

Additionally, there may be limits on the number of transactions you may request through online Euro Bill Pay, if you are initiating them from a savings or money market account. Federal Regulation D permits up to six (6) preauthorized withdrawals/transfer payments from your savings or money market account to another of your accounts with us or to a third party.  Withdrawals/ transfers in excess of six (6) transactions per month may not be processed, resulting in your Euro Bill Payment not being paid. For full details, please refer to our Truth in Savings disclosure in the Terms and Conditions section of our website at www.andrewsfcu.org. Withdrawals/transfer payments made from your checking account are not subject to these count limitations.

4. Account(s) and Withdrawal of Funds (Euro Conversion):  You have the option of selecting from which one of your share accounts the Service will withdraw funds for Euro Bill Payments. 

Funds for your requested transactions will be withdrawn from your account on the date that we process and send your transaction. If your payment date falls on a weekend or a holiday, your payment will be processed on the next available business day. 

While you will designate your payment amount in Euros, and we will transmit your payment in Euros to the payment Beneficiary, we will withdraw the corresponding funds from your account in US currency (using the rate of conversion available on your processing date).  For Recurring Bill Payments, you understand that your payment amount may vary from period to period according to the Euro rate available on each processing date.

You agree to maintain in your account a credit balance equal to the US dollar equivalent of the Euro Bill Payment, plus the amount of the transaction fee. Should the Credit Union, at its sole discretion, effect a transfer against insufficient funds, normal overdraft charges will be debited from your account as currently applicable.  You agree not to hold the Credit Union liable if other items are returned unpaid from your account due to execution of the payment order or if this payment order is not executed for any reason.

For Recurring payments, if your account has insufficient funds to cover your Euro Bill Payment orders over 3 consecutive payment periods, the Credit Union reserves the right to cancel your Recurring Euro Bill Payment(s).

5. Payment Authorization and Payment Remittance: By providing us with names and account information of Beneficiaries to  whom you wish to direct payments, you authorize us to follow your payment instructions.

Our receipt of your Euro Bill Payment instructions authorizes us to debit your designated account and to remit funds on your behalf to the designated Beneficiary.  We will perform the Service in such a manner as to allow funds to arrive at the designated Beneficiary’s location within a reasonable period of time; you understand that the actual credit to the Beneficiary’s bank account may be subject to geographic and other constraints.  Should the Credit Union make changes to the conditions of your payment order, you will be notified of such changes according to the Credit Union’s policy and federal regulations.

We shall use reasonable efforts to properly and timely process your payment requests.  However, you agree that we shall incur no liability, and any Service Guarantee shall be void, if we are unable to complete any payments initiated by you because of (including but not limited to) errors such as: incomplete or incorrect Beneficiary information, incomplete or incorrect SWIFT BIC or IBAN numbers, insufficient account funds, insufficient time to process the transaction prior to the intended payment date, or any other error or omission on your part.  

If the Credit Union causes an incorrect amount of funds to be removed from your account(s), or cause funds from your Euro Bill Payment to be directed to a Beneficiary which does not comply with your payment instructions, you understand and we agree, that we shall be responsible for returning the improperly transferred funds to your account(s), and for directing to the proper Beneficiary any previously misdirected transactions, and if applicable and at our discretion, we may reimburse you for any resulting actual late payment related charges you have incurred.

6. Payment Scheduling/ Changes to Existing Bill Payments: You understand and agree that it is your responsibility to authorize Euro Bill Payments in such a manner that the bills will be paid on time and that the Beneficiary will receive your payment no later than the Due Date on the statement provided to you by the Beneficiary.

Should you request a payment order on a weekend, holiday, or other day that we are not open, or you submit a payment order after our daily cutoff time, you understand that it will not be processed until the next business day that we are open, or in the case of a Recurring transfer payment, the next applicable business day following your regularly scheduled payment date.

You may cancel or edit any scheduled One Time or Recurring payment order prior to the daily cutoff time on the processing date.  Any payment order changes submitted after our daily cutoff time will be processed on the next business day that we are open.   If you fail to submit your change request prior to the cutoff time or on a day that we are not open, and we proceed to process and pay your Euro Bill Payment per your original payment order per this Agreement, you agree to not hold the Credit Union liable for the transmitted payment.  If the Credit Union fails to execute a change or cancellation to your Euro Bill Payment after we have received the change order from you, within the proper amount of time, and there were no other extenuating circumstances that resulted in the delay of the change or cancellation (including but not limited to incorrect or missing payment change information or systems issues), we will reimburse you, if applicable and at our discretion, for any resulting actual late payment related charges you have incurred.

Currently, the daily cutoff time for any new payment orders or changes to existing payment orders is 16:00 Central European Time (CET).

7. Returned Payments: If a payment order that you paid to a Beneficiary using the Service is returned to us by the receiving bank, we will make an effort to expedite the credit of the returned funds to your account.  However, the Credit Union is not liable for incorrect or missing name or account information from the returning bank that may cause a delay in the recredit of those funds. 

By clicking “Accept” (for online transactions) or submitting a signed payment request form, you acknowledge receipt of this Agreement and authorize us to provide Euro Bill Payment services to you.  Your continued use of the Euro Bill Payment Service constitutes your acceptance of this Agreement and your acknowledgement of the terms and conditions described herein.

March 2018

Seminars

Elevate your financial know-how.

Class is in session.

Andrews Federal members received over $19 Million in direct member benefits through lower fees, lower loan rates and higher deposit yields.