Telephone Banking Instructions

The first time you dial the Automated Phone Service number, you will be prompted to enter your member number. This is the primary account holder’s 9-digit Andrews Federal Credit Union account number.

You will then be asked to select a Telephone Access Code. This code should be between 4 and 10 digits long and cannot begin with a “0” (zero). After the Telephone Access Code has been selected, follow the prompts to transfer funds, obtain account balance information and more.