Action Steps


Andrews Federal has met the needs of military members for decades, and we’re ready to help you and your family with your finances before, during, and after deployment. Below is a list of products and services to help you in your transaction.

Your finances

  • Open a Checking account - With an Andrews Federal checking account you can enjoy money-saving benefits like:
    • Visa® Check Card works like a check, and is accepted wherever you see the  Visa logo. You won’t have to carry as much cash or write checks as often. It’s also your ATM card.
    • No per check fees
    • Sign up for Direct Deposit - To enroll, contact your unit’s personnel office.
    • Apply for an overdraft line of credit

Legal matters 

Contact the base legal office with questions about your personal situation – including access to your account while you’re gone and the disposition of your assets should the unexpected happen. The legal office can also assist you with:

  • Joint Accounts. Designate your spouse or a close relative as the joint owner of your Andrews Federal account to ensure that someone else has access to your funds if they need to pay bills on your behalf.
  • Power of Attorney. If you want someone to conduct business on your Andrews Federal account, provide them with a Power of Attorney to act on your behalf for a certain time period. Visit your local branch or call us to find out more. If you’ve already designated Power of Attorney, review it to ensure it hasn’t expired and that the person designated is still the one you want acting on your behalf.
  • Will. It’s a necessity because if anything happens to you, it ensures that your property and your accounts are distributed according to your wishes. If you have children, you can designate who will care for them after you’re gone. Update beneficiaries on all policies. Consider a living will, too, stating your wishes on what medical care you’ll want if you can’t speak for yourself.

Insurance concerns

  • Review your coverage. Supplement your military life insurance and death gratuity benefit with other life insurance. Review your policy to see if you need to add coverage. Consider Credit Life and Disability protection on your loans and credit cards to cover you and your family if the unexpected occurs.
  • Rethink your auto insurance. If your vehicle will be stored, comprehensive insurance is required on cars financed with Andrews Federal. Provide us with a copy of your insurance policy. You can also call us for details on necessary coverage.

Additional tips to consider before deployment include:

  • Never sign blank checks.
  • Contact Andrews Federal to apply for emergency financial assistance.
  • Set up automatic payments to creditors with periodic payment.
  • While in Europe, you should use our Euro Bill Payment service. You can set up recurring withdrawals (e.g., monthly, bi-weekly) to fit your payment schedule.
  • Memorize your account numbers.
  • Place an active duty alert in your credit file.

Once your return from deployment

  • Update your personal information. Inform us of changes you need to make to your accounts. Revoke any Power of Attorney.
  • Check your accounts and financial information to be sure everything is in order when you return.
  • Request a free copy of your credit report at to ensure your identity hasn’t been compromised. Meet with the person who handled your finances so you know exactly your situation.


Andrews Federal Credit Union has served military families for decades, so we understand the issues of a PCS move. We can help with your finances during your move and throughout your life regardless of where you live.

Moving your finances

You can remain a member of Andrews Federal no matter where your military career takes you, as well as after your service has ended. It’s easy, too, because with our remote services, you can enjoy all the benefits of membership even if there’s no branch nearby. Here is a list of items to keep in mind before you make that transition. 

  • Change your address. Before you move, contact us with your new address so that important account information arrives without interruption, and so that we can contact you about any suspected fraudulent activity or other emergencies.
  • Keep your Andrews Federal checking account. Wherever you go, it provides day-to-day convenience, and:
    • FREE 24-hour access to account information
    • FREE Online Bill Pay
    • Visa Check Card
    • No per check fees
    • A low initial deposit to open
    • No monthly fee with Direct Deposit
  • Apply for overdraft protection. Use it to write yourself a loan (up to your credit limit) to cover unexpected expenses, a miscalculation, a delayed payday, and more.
  • Need a loan? Contact us 24/7 at 800.487.5500. or 0800.4875.6267 (Outside U.S.) or click the "Apply for a loan" button on this page.

Moving overseas

A move overseas requires more preparation than a domestic move, including updating your will, shipping privately owned vehicles, getting a safe deposit box, and opening necessary Andrews Federal accounts. You should also consider the following when making your move:

  • Forwarding your mail. File a change of address form with your post office. Also, see if your new unit has a general delivery address to which you can forward mail, or an APO or FPO box number.
  • Arranging power of attorney. If you need a spouse or other relative to manage some details of your move, arrange to give them power of attorney to act on your behalf. Your legal office can help with this.
  • Breaking your lease. Tell your landlord right away about your move; a clause in your lease may allow you to break it under such circumstances, although 30 days written notice may be required.
  • Buying a new home. Order your free credit report through and review it for errors. A financial counselor from Balance, a financial fitness program that helps you manage your money, can help you. Balance also has HUD-approved housing counselors to help you with pre-purchase education and more. Call 888.456.2227 or 0800.187.5305 (Outside U.S.).
  • Reviewing your insurance. Make sure your family is protected and on the right financial path. We offer affordable permanent life insurance, disability income protection, and critical illness insurance. 

Wherever your military service takes you, bring along your Andrews Federal membership. We’re ready to serve you wherever you go.

Separating from Military

Andrews Federal Credit Union has been serving members for decades, so we understand the changes you go through when you leave the military. 

For an easier transition, take your membership with you wherever you live or work because we have products and services to last a lifetime — within the military or out. Maintain your Andrews Federal accounts during a transition, it’s best to stay with a trusted partner. Our financial services will meet your needs no matter where you live or travel.

Financial considerations

Separation pay. The type of separation and conditions under which you leave determine whether you qualify for separation pay. Consider using that money to:

  • Start or add to an emergency savings account
  • Pay off high interest debt
  • Maximize your IRA at Andrews Federal
  • Start a college savings account for your children
  • Begin or increase deposits to a systematic investment plan

Short-term concerns

  • Avoid financial worries. Save 3-6 months of living expenses in an easily accessible account before you separate, to be used for emergencies. An Andrews Federal savings account or money market account is perfect because they provide quick access to your money while earning a competitive dividend.
  • Review current expenses. Andrews Federal offers free, confidential counseling through the Balance® Financial Fitness program to help you develop a money management plan, prioritize debt, and determine options to make sure you have money for expenses while you transition to your new career.

Long-term concerns

  • Invest for the future. Regularly saving even a small amount early in life secures your financial position when it’s time to buy a home or plan for retirement.
  • Individual Retirement Accounts (IRAs). If you have assets in a Thrift Savings Plan (TSP), IRA, and employer-sponsored 401(k) or 403(b) plans, consider consolidating them with Andrews Federal for greater control and easier access. We offer a wide range of IRAs, making it easy to diversify or change investment strategies with just a phone call. Talk with an Andrew Federal member services representative to see which IRA is right for you.

Starting your civilian career

Before you separate and begin your career search, attend a transition workshop at your current duty station to learn about resume preparation, job counseling, interviewing, relocation, and veteran’s benefits. Check with your local Family Readiness Center or Army Community Service Center for information. 

Tips for your job search

  • Customize your resume so it applies to the type of job you want.
  • Network to learn about job opportunities, search the Internet for employment prospects, visit college career centers and libraries. Consider employment agencies and executive recruiters. Attend job fairs sponsored by your installation.
  • Join military/veteran/professional organizations specific to your career.
  • Consider working for a company/organization that provides services to the military community. Your military knowledge and experience could get you an interview.
  • Jobs, careers, workshops, job fairs, support services, and educational and training opportunities are listed on the DoD Transition Bulletin Board (TBB). There’s also information on franchises and starting your own business. Sponsored by the Department of Defense, the bulletin board (Operation Transition) has want ads and useful information for separating/retiring military and federal civilian personnel and spouses.

Other employment choices

  • The National Guard and Reserve
  • Federal employment. Complete an SF 171 or OF 612 application. For information on job opportunities and benefits, contact your local Civilian Personnel Office.
  • Start a business. We assist with SBA guaranteed loans to help you start, grow or manage a business.
  • Apply for employment at Andrews Federal. We serve personnel at Andrews and McGuire Air Force Bases; Military installations in central Germany, Belgium, and the Netherlands; and civilian members in Maryland, Washington, DC, and New Jersey.

Financing higher education

You may qualify for the Montgomery GI Bill or other financial aid. Contact your installation’s Education Office, local Department of Veterans Affairs, or for GI Bill information.

You can also check your state’s financial aid policies: contact college/university financial aid offices or the nearest VA office, or talk to a college counselor to see if you can substitute military training for college credit.

Moving to a new location. Your Relocation Assistance Program (RAP) office can help with your final military move with needs assessment, information on communities worldwide, developing a relocation plan, and workshops for relocation stress. You can transition more smoothly if you take advantage of available resources—RAP, libraries, bookstores, the Internet and chamber of commerce offices.

  • Breaking your lease. Tell your landlord right away about your move; a clause in your lease may allow you to break it under such circumstances, although 30 days written notice may be required.
  • Making shipping arrangements. Check with your local Transportation Office for how much you can ship, which depends on your rank and number of dependents. Movers won’t ship combustible materials, explosives, perishables, or plants. Watch your weight limit closely because you’ll pay if you exceed your allowance.

Buying a home

  • Visit our “Home Buying Coach.” for an interactive guide that walks you through finding and buying your dream home.
  • CU Members Mortgage. CU Members Mortgage will help you find the right conventional or adjustable rate mortgage, VA or FHA loan, with a variety of terms and options to fit your budget. Call CU Members, 800.635.7128, for more information.
  • Home equity loans. Use our home equity loan to consolidate bills, add to or remodel your home, pay for tuition, and more, at a typically lower rate than with other loans. Home equity loan interest may be 100% tax deductible. (See your tax advisor on tax deductibility of interest.) Apply online, call 800.487.5500 or visit a branch.

Buying a car

  • New and used auto loans. Finance your vehicle with our great fixed–rate loans. Borrow up to 100% of the purchase price on a new can, van, or truck, or up to 100% of the NADA retail value on a used vehicle. Apply today.

Financial education resources

Find valuable educational-based financial information at our Education Center, including interactive tools on saving money, managing debt, protecting assets, planning for the future and more. And remember that Balance® Financial Fitness counselors, experts in personal finance and credit, are available to help you with money management, debt management, credit report review and housing education. To speak with a Balance counselor, call 888.456.2227, Mon.–Thur., 5am–8pm; Fri., 5am–5pm; and Sat., 8am–5pm, PST. Or email Members outside the U.S. can call 0.800.808.4327

Retiring from Active Duty

Andrews Federal Credit Union offers a variety of services to make your transition to civilian life easier. Once a member of Andrews Federal, you can stay a member for life, even after you leave the service. With our remote-access services, you can enjoy the benefits of membership even if there’s no branch nearby, no matter where you ever live or work. 

Take advantage of the following products and services to help manage and grow your money.

  • Savings Account. Set aside three to six months worth of living expenses in a readily accessible account to avoid using a credit card or raiding investments when you need cash for emergencies like illness or unemployment. We offer a variety of savings products for this purpose. 
  • Worldwide ATM and Shared Branches. Use your Andrews Federal Visa® Check Card or ATM card at Andrews Federal ATMs or at any CO-OP ATM Network – to bring you over 28,000 surcharge-free ATMs, over 5,500 machines at 7-Eleven stores nationwide and 341 Costco® Wholesale store locations. You can also make deposits, withdrawals, balance inquiries, and more at Shared Branches, a network of credit unions that share their branches for other members to use. 

Retirement may also mean adjustments in your income.
The military offers three retirement pay plans, based on when you entered active duty. It’s important to understand which plan you qualify for because it can affect your quality of life for years. The Defense Department’s website, Military Compensation, can help you determine your retirement pay.  

Knowing how your benefits change after retirement is also critical for a smooth transition to civilian life. Consider these four areas:

  • Service Members’ Group Life Insurance (SGLI) and Veterans’ Group Life Insurance (VGLI) 
  • Dependency Indemnity Compensation (DIC) 
  • Survivor Benefit Plan (SBP) 


Retiring from the military can reduce your quality of life if you’re ill prepared. Establish a new budget to help you adjust to your new lifestyle. After assessing day-to-day spending, create a plan to meet other financial goals, such as your second retirement and college tuition for your children. 

Tips for budgeting

Pay off credit cards, cut back unnecessary spending, and consolidate debts to reduce monthly expenses. Keep your finances aligned with your goals: review and adjust your budget every 3 months. 

Balance® Financial Fitness Plan

As you prepare to retire, money management may seem overwhelming. The Balance Financial Fitness Plan has Certified Financial Counselors to help you with a money management plan, prioritizing expenses, and an action plan to help you adjust to retirement. To speak with a counselor, call 888.456.2227 Mon.–Thur., 5am–8pm; Fri., 5am–5pm; and Sat., 8am–5pm PT, or email Members outside of the U.S. can call 0.800.187.5305. 

Online Resources

Our Online Education Center section has calculators to help you budget, as well as other interactive tools to give you a basic understanding of budgeting, buying a home, buying a car, and using credit wisely. 

Arranging your final PCS
Visit the Relocation Assistance Program (RAP) office at your Family Support Center for:

  • Needs assessment for your final move 
  • Automated information on military communities worldwide 
  • Information on relocating to non-military communities, including websites with comparisons of cities’ cost-of-living. 
  • Assistance with formulating a relocation plan

Home equity loans

Put the equity in your home to work with one of our home equity loans. Borrow for vacation, a new addition, education, or bill consolidation at a rate that’s typically lower than other consumer loans. And, when you borrow against the equity in your home, the interest you pay may be 100% tax deductible. (Consult your tax advisor regarding the deductibility of interest.)