We're Here to Help

With options that work best for you during the pandemic
  • Consider skipping a loan payment
  • Take advantage of increased ATM withdrawal limits
  • Learn about the loan due date extension
  • Free financial counseling 

Together, we're stronger

No matter your situation, Andrews Federal is here to work with you. We have several options available to assist our members during hardship. For assistance with your Home Equity Line of Credit or 1st Mortgage loan, please contact us for personalized help.

Mortgage Relief for Homeowners

Because there's no place like home

Andrews Federal is following guidance provided by the U.S. Department of Housing and Urban Development (HUD), the Federal National Mortgage Association (Fannie Mae), and the Federal Home Loan Mortgage Corporation (Freddie Mac) to provide relief to members impacted by the coronavirus (COVID-19) in accordance with the Coronavirus Aid, Relief, and Economic Security (CARES) Act. Members with an Andrews Federal mortgage loan or Andrews Federal fixed rate home equity loan should contact us directly to discuss available options.


Loan Due Date Extension

One less payment to worry about

To alleviate the financial pressures that many of our members may be experiencing during this pandemic, Andrews Federal has advanced loan due dates forward 60 days, effective July 31, 2020. This loan due date extension does not apply to Cash to Go loans. The loan due date extension applies to all open consumer loan products to include (excluding loans more than 59 days past due):

  • New and Used Auto loans
  • New and Used Boat, Motorcycle, and RV loans
  • Personal Signature loans

Effective Friday, July 31, 2020, we have advanced the due date of your loan(s) for a sixty (60) day period, approximate to your loan payment frequency. For example, if you pay your loan monthly, your loan due date will be extended by two (2) monthly payments. If your loan is set up for biweekly payments, your loan due date will be extended by four (4) biweekly payment cycles. For specific details on your new loan due date(s), refer to your periodic statement.

This due date extension means that you will not need to make any payments on your loan until your new due date. You may continue to make your payments if you choose to do so. There is no fee associated with this payment extension. You may choose to Opt Out of this payment extension. All of your other loan terms still apply.

The Credit Union anticipates that this will be the last automated due date extension that will be processed on your loan(s), and that your loan payment(s) will resume on your next natural due date as of October 1, 2020. If you still require assistance as of that date, please contact us so that we may determine the best solution for you.

Important: If you choose not to make payments during this time, be sure to temporarily suspend any automatic transfers that you have scheduled to pay your loan(s).


Skip a Pay

Make ends meet in the middle

For those times when you need a little extra cash in your pocket. Available for credit cards and consumer loans. 


Daily ATM Withdrawal Limit

Essential errands just got a little easier 

  • We've increased our daily ATM withdrawal limit to $1,000.
  • Visit one of our 30,000+ no-fee ATMs, nationwide.
  • All Andrews Federal debit cards can now withdraw up to $1,000 per day, at any operating ATM.
  • Keep in mind; some ATMs may only allow withdrawals up to $500 per transaction. So, you may have to complete multiple transactions to have the machine dispense up to $1,000.

Free Financial Counseling

GreenPath can help you make sense of your situation.

GreenPath Financial Wellness provides free debt counseling that is personal and tailored to your unique situation. Financial education is a part of everything they do, and they also offer a wide variety of financial education tools and resources. Members can easily take control of their finances to manage the ups and downs of the current economic environment.  

$63,375 - Total loan deferment fees waived during the coronavirus pandemic.