COVID-19 Announcements

If you are trying to reach us by phone you will experience longer than usual wait times.
  • For faster service please log in to Digital Banking.
  • Most branches are open during normal business hours.
  • Appointments may be requested for personalized service.
  • Health and safety guidelines are in place.

The latest on our health and safety plans

We’re committed to helping our members, and the communities we serve in good times and bad. We continue to take steps to safeguard against the coronavirus while still serving our members well.

We're Open and Ready to Serve You

Health and safety regulations are in place to keep you safe. Please follow these regulations:

  • If you are experiencing coronavirus symptoms such as a cough or fever, please stay home.
  • Consider using our drive-thru for contactless service.
  • You may still schedule an appointment for faster service.
  • Face masks are required inside a branch. Please keep your mouth and nose covered.
  • Limited capacity. Only 3-5 persons allowed inside at a time.
  • Social distancing is required. Keep 6 feet of distance between you and others.
  • Although walk-ins are welcome, you may still experience wait times. 


Manage your accounts from home with our all-new Digital Banking​

  • Easily transfer funds between accounts, pay bills, and make one-time or recurring loan payments
  • Send and receive money to anyone you know and trust by entering their email or phone number
  • View important loan details including interest rate, payment due dates, and amount due
  • Find the nearest no-fee ATM
  • Open a new account or apply for a loan
  • Use card controls to freeze/unfreeze your debit card or report your card as lost or stolen
  • Deposit checks with your smartphone camera


Drive-thru forms for your convenience

Save time. Print and complete a form before visiting a branch.

We can't wait to serve you.

Check below if you're planning to pay us a visit.

Stateside Status
Suitland, MD 24-hour ATM. Drive-thru open. Lobby open.
Joint Base Andrews, MD (Restricted Access) 24-hour ATM. Temporarily closed.
Waldorf, MD 24-hour ATM. Drive-thru open. Lobby open. 
Washington, DC - Brightwood Branch 24-hour ATM.  Lobby open. 
Washington, DC - Henson Ridge Branch 24-hour ATM.  Lobby open. 
Springfield, VA - Town Center 24-hour ATM.  Lobby open. 
Springfield, VA - West Springfield 24-hour ATM.  Lobby open. 
Burlington, NJ 24-hour ATM.  Lobby open. 
Joint Base MDL, NJ 24-hour ATM. Drive-thru open.  Lobby open. 
Mt. Laurel, NJ 24-hour ATM. Drive-thru open.  Lobby open. 
Overseas Status
Wiesbaden, Germany 24-hour ATM. Walk-ins welcome.
Hainerberg, Germany This branch is currently closed.
Brunssum, The Netherlands 24-hour ATM. Walk-ins welcome.
Brussels, Belgium 24-hour ATM. Walk-ins welcome.
Chievres, Belgium 24-hour ATM. Walk-ins welcome.

Frequently Asked Questions

It's easy to deposit a checking using our mobile app. 

To deposit cash, visit one of our ATMs or drive-thru locations. For your safety when withdrawing money, we recommend only withdrawing enough funds for the next few days. Do not keep large amounts of cash in your home. 

There are several ways to quickly and easily make your payment without leaving your home. Visit our Support page to find the best option for your needs.

It's easy to transfer money between your Andrews Federal account and other financial institutions. If you already have your external account(s) linked, log in to Digital Banking and go to Move Money, then My Accounts. If you do not have your external account(s) linked, log into Digital Banking and go to New External Account.