Phishing is when a fraudster disguises themselves as a trustworthy source to trick account holders into providing personal or financial information. These scams can be done via email, phone calls, text messages or social media. Scammers use different ways to contact potential victims and may pose as legitimate businesses or governmental agencies.
Here are a few other ways to safeguard your personal information:
Be mindful of the sender.
Do not open attachments or links in emails unless you expected to receive the message from someone you know directly. If you receive a suspicious email from someone you know, pick up the phone and call that person to confirm they did indeed send the email in question.
Deny requests for personal information.
We will never ask you to provide any personal information such as your Social Security number, account number, username or password, debit card PINs, or personally identifiable information. Do not share personally identifiable information, especially if someone is requesting it.
Beware of urgent appeals.
We will never ask you to confirm your personal information. Fraudsters attempt to steal your information by claiming that your account will be closed or canceled if you do not confirm important information. Do not fall victim to threats with urgent requests.
Pay attention to misspellings and odd-looking URLs.
We will never provide a link that does not begin with andrewsfcu.org. Grammar errors, especially hidden within links can be the tell-tale sign of a fraudulent email. If you hover over a URL, it will display the actual link address. For example, a URL that shows andrewsfederalfcu.suspicious.org will take you to a phony website, not the Andrews Federal site. Always read carefully and look out for typos or disguised URLs.
Be wary of offers that sound too good to be true.
We will never request your personal information in exchange for money or services. If you receive a member service survey that asks for your account number – do not respond.
Pay close attention to emails, text messages, and phone calls that request your confidential information.