Personal Online Banking

Protect your online access

Keeping your personal information safe and secure is our top priority. Though, there are a few things you can do to safeguard your Digital Banking credentials further.

• Never share your username and password with anyone, especially if they ask for it
• Create a username and password with at least eight letters, numbers and special characters (except & < >)
• Do not include your account number in your username or, more than four numerical digits 
• When logging in from a desktop, make sure the computer is up-to-date on security software, and connected to a safe wifi network
• When using a new device, you will have to verify your identity by entering a secure access code. The one-time access code will be sent to your phone via voice, email, or text. 
• If your account information has been compromised, contact us at 1-800-487-5500 (U.S.) or 00800-487-56267 (outside the U.S.).

We make it easy to get your money to where it need to go

• Use Zelle® to send and receive money between friends, family and others you trust – regardless of where they bank*. 
• Send money internationally with Wise
• Move money between your Andrews Federal accounts to build up savings or make loan payments 
• Or, simply move money from another financial institution to Andrews Federal
• Set up recurring transfers to maintain healthy account balances

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Save time by accessing all of your bills and payees with one single login and password

• Make one-time payments quickly and easily
• Schedule recurring payments, like utility bills, far in advance
• Receive reminders when certain bills are due
• Avoid late fees by paying before the due date

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Opt-in to receive your monthly account statements electronically

• It's easy to opt-in when you're logged into Digital Banking. Go to 'Account Services' then, 'View Statements', and agree to the Electronic Statements Disclosure
• Receive email notification when your statement is ready
• Access financial information easily on your computer or mobile device
• View past statements to track saving and spending trends
• Reduce fraud risk that comes with putting financial data in the mail

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Pay towards your loan with just a few clicks

Submit a payment to your Andrews Federal loan(s) without logging in. Or, create a username and password to make your next payment that much easier.

• Send a quick loan payment, and get on with your day
• Choose 'Express Pay' to make a payment without logging in
• No fees for making a loan payment online
• Maximum payment amount is $2,500 
• Look for a confirmation email after making a payment

Access the site now and start paying down debt.

Easily pay your bills without having to cut through red tape

• Make payments through Online Banking
• Bills are paid in the currency of the country you're living in (restrictions apply)
• Low transaction fees
• Eliminate the need to mail authorization forms and ID

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