NAFCU Phishing Alert
The National Association of Federal Credit Unions (NAFCU) has learned
that a fraudulent e-mail was sent to members of the general public and to
some credit union members instructing them to go online to verify personal
credit card account information. The email was allegedly from NAFCU and
referenced a Web page where recipients were directed to go to verify their data.
This email has been identified as a phishing scam and was not generated from
NAFCU. The website has since been shut down but at least one more email has
cropped up.
If you receive any messages purporting to be from NAFCU and inviting you to
“verify” credit-card account or other personal information, do not reply to them
or click on any of the links contained in them, or you could become a victim of
identity theft.
NAFCU will never send an e-mail that includes a request for credit-card
account information, your personal identification number (PIN) or any other
sensitive personal information. If you receive this kind of message and want to
verify whether it is fraudulent, you may contact NAFCU’s Member Service Center
at (800) 344-5580.
NAFCU does send messages to members inviting them to visit Web sites to
register for events or to obtain information. However, those messages also do
not include requests that you provide us with account or login information.
The fraudulent site linked from one of these messages may use design elements
copied from NAFCU's own Web site. If you follow a link in one of the fraudulent
e-mails and enter credit-card account information, you should contact your
financial institution and have the information changed as soon as possible. If
you enter your NAFCU login information on such a page, you should change your
NAFCU Web site password, also as soon as possible.
If you believe you have received a phishing e-mail, you are encouraged
to file a complaint with the Internet Crime Complaint Center (IFCC) at www.ic3.gov. The ICCC is a partnership between the
Federal Bureau of Investigation and the National White Collar Crime Center.
For information about the complaint-filing process, go to www.ic3.gov/faq/
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